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Hotel Plaza del Arco Express

3.0 star property

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Photo gallery for Hotel Plaza del Arco Express

City view
Exterior
Terrace/patio
Deluxe Double Room | Desk, free WiFi, bed sheets
Porch

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Explore the area

Map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪3 min drive‬
  • Cintermex
    ‪4 min drive‬
  • Fundidora Park
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Junior Room, 1 King Bed, Private Bathroom | Desk, bed sheets

Hotel Plaza del Arco

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Business services
3.8 out of 5, Good, (300)
The price is €53
for 1 room
includes taxes & fees
10 May - 11 May
Hotel Plaza del Arco

About this property

Hotel Plaza del Arco Express

Pet-friendly hotel connected to the convention centre in Monterrey with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a meeting room and a 24-hour front desk. WiFi in public areas is free. Other amenities include a ballroom.
Hotel Plaza del Arco Express offers 77 air-conditioned accommodations, with free toiletries. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

With your stay at Hotel Plaza del Arco Express, you'll be connected to the convention centre and within walking distance of Macroplaza. Enjoy features like free WiFi in public areas, plus a restaurant and a meeting room.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a meeting room, a lift and a terrace
  • Just a 4-minute drive from Fundidora Park and a few minutes from Macroplaza
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Hotel Plaza del Arco Express also features a terrace and a lift.

This 3-star Monterrey hotel is smoke free.

Hotel Plaza del Arco Express has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Plaza Arco Express Monterrey
Hotel Plaza Arco Express
Plaza Arco Express Monterrey
Plaza Arco Express
Plaza Arco Express Monterrey
Hotel Plaza del Arco Express Hotel
Hotel Plaza del Arco Express Monterrey
Hotel Plaza del Arco Express Hotel Monterrey

Hotel Plaza del Arco Express Reviews

Reviews

6.4
Rating 10 - Excellent. 67 out of 299 reviews
Rating 8 - Good. 73 out of 299 reviews
Rating 6 - Okay. 59 out of 299 reviews
Rating 4 - Poor. 34 out of 299 reviews
Rating 2 - Terrible. 66 out of 299 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio J

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thelma Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024

10/10 Excellent

Beatriz Eugenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024

2/10 Terrible

Dulce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No es para nada como muestra en las imágenes, la zona está súper peligrosa, no puedes salir a la calle sin miedo a que te asalten, el comedor está sucio, la verdad no lo recomiendo para nada
Stayed 1 night in Jan 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena mi estancia
Stayed 4 nights in Oct 2023

2/10 Terrible

Israel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me corrieron antes de la hora que dicen sus políticas , según el Chek out es a las 13:00 hrs. y a las 12:00 me sacaron. Por otra parte, la terraza nunca la quisieron abrir disque por qué había pasado algo en el evento de Pal Norte. Las habitaciones huelen mucho a humedad y no están bien iluminadas.
Stayed 2 nights in Apr 2023

2/10 Terrible

Consuelo

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023

6/10 Okay

Valdemar

Stayed 1 night in Mar 2023

2/10 Terrible

Adolfo

Stayed 1 night in Mar 2023

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, extremely friendly, but unable to ever get full breakfast, they stated it was for other customers only.
Stayed 1 night in May 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Solo cafe y pan por la desayuno
Stayed 1 night in May 2022

2/10 Terrible

JULIO ANDRES

Stayed 1 night in Apr 2022

6/10 Okay

Pamela

Business traveller
Liked: Cleanliness, staff & service
Is clean but it is not the same as it shows in the photos, the furniture is very old
Stayed 2 nights in Apr 2022

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

4/10 Poor

Penelope

Travelled with family
Disliked: Cleanliness, staff & service

Worst customer service

This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.
Stayed 1 night in Jul 2021

2/10 Terrible

Grecia

Disliked: Staff & service
Stayed 1 night in Jun 2021

6/10 Okay

VICTOR

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place where the Federal Police stays...you shouldnt offer this place
Stayed 3 nights in Mar 2019

6/10 Okay

FERNANDO, Mexico city

Disliked: Property conditions & facilities, room comfort
The hotel is not so clean, there is not a chair to seat and work in the room, the airconditioner is not working propoerly
Stayed 4 nights in Jul 2018

4/10 Poor

Esteban

Disliked: Property conditions & facilities, room comfort

ok stay at hotel

if you on a tight budget to get a better hotel...then this hotel is good...and well...I was on a tight budget..lol

2/10 Terrible

Chris, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dint stay, it was awfull

A really terrible place, dirty, smelly, totally out of date, and the area is not safe.
Stayed 3 nights in Mar 2018

2/10 Terrible

Betty, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The hotel is so bad. No facilities available. Food so bad. Bad service. Noisy
Stayed 1 night in Mar 2018

10/10 Excellent

Emmanuel

Stayed 1 night in Jan 2025