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The Springs Resort and Spa at Arenal

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Springs Resort and Spa at Arenal

Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock
Daily buffet breakfast for a fee
Reception
Hot springs
15 outdoor pools, pool loungers

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Go Adventure Park
    9 min drive
  • Los Lagos Hot Springs
    11 min drive
  • Arenal Natura Ecological Park
    11 min drive
  • La Fortuna (FON-Arenal)
    26 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Vista Grande Double Queen

Vista Grande Double Queen | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Vista Grande Double Queen

  • 85 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Villa Palacio

Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock

Villa Palacio

  • 425 sq m
  • Mountain view
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

View all photos for Alta Vista Guestroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Alta Vista Guestroom

  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite

  • 116 sq m
  • Mountain view
  • Sleeps 8
  • 2 King Beds

View all photos for Vista Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Vista Guest Room

  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Vista Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Honeymoon Vista Guest Room

  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite | Balcony

Three Bedroom Premier Suite

  • 237 sq m
  • Mountain view
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Single Bed and 1 Single Sofa Bed

View all photos for Vista Grande Guest Room

Vista Grande Guest Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Vista Grande Guest Room

  • 85 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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About this property

The Springs Resort and Spa at Arenal

Luxury resort with 5 restaurants and 15 outdoor pools
This smoke-free resort features 5 restaurants, 15 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
Our customers tell us they can't get enough of The Springs Resort and Spa at Arenal's great location. During your stay, you'll be close to Arenal Natura Ecological Park. Features include free WiFi in public areas and free valet parking, plus 15 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 15 outdoor pools
  • Treat yourself to hot stone massages, body scrubs or body wraps at Sanctuary Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes hot springs, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by car from Arenal Natura Ecological Park and 12 minutes from Arenal Volcano National Park
  • Airport and local-area shuttle service available for a fee
As a guest of The Springs Resort and Spa at Arenal, you'll find a full-service spa, hot springs, and 15 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 2313 square feet (215 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the luxury The Springs Resort and Spa at Arenal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

This 5-star Monterrey resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Tres Cascadas – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Las Ventanas – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi – This restaurant specialises in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: CRC 20,000 to 30,000 for adults and CRC 14,000 to 20,000 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,313 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 37 ºC
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Springs Resort and Spa at Arenal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 35000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The Springs Resort and Spa at Arenal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 931 out of 1009 reviews" "
Rating 8 - Good. 53 out of 1009 reviews" "
Rating 6 - Okay. 17 out of 1009 reviews" "
Rating 4 - Poor. 3 out of 1009 reviews" "
Rating 2 - Terrible. 5 out of 1009 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Perfection! This hotel is beautiful, clean, there is beauty in every corner. The rooms are huge and the details are just spectacular. This is the best hotel in La Fortuna for sure
Stayed 1 night in Aug 2024

10/10 Excellent

jun bum

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the finest hotels I’ve ever stayed at.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was unique and spectacular in so many ways. The staff was amazing and the facilities were incredible. I can't say enough good things about the entire experience. I highly recommend it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gretchen, Southport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular setting and so much to do. We loved everything about our stay. Club Río offers a wonderful variety of activities on site for the whole family. Service was outstanding except for one waiter our first evening who seemed more intent on upselling than taking care of guests. Other than that, nothing but positive things to say about the rooms, staff, and entire experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and great staff! Perfect for a family vacation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Springs Resort is positively phenomenal. Everything from the rooms, to the restaurants, to the service and the grounds were a 10. I would go back tomorrow!!! The views are unmatched and there are all sorts of wildlife creatures on the grounds (toucans, monkeys, sloths and wild turkeys).
Stayed 4 nights in Aug 2024

10/10 Excellent

Anju

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing staff. Hot springs and amenities were outstanding
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many on property and just off property excursions you can add while you are there. Staff was wonderful and the view of the volcano can not be matched
Stayed 6 nights in Aug 2024

10/10 Excellent

Sheikh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort in La fortuna
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Springs Resort is a beautiful property with hot springs and laguna pools - all with beautiful views of the volcano. Our 3 kids loved the springs, the pools, and the slide! The play room with popcorn and the gym were also great! The shuttle and friendly staff made it easy to get around the property from our room to the main building where all of the pools were located. Added bonus was the washer and dryer on the first floor, which was so helpful as we had wet clothes from the excursions we took. This is our second time at The Springs, and will definitely stay here again when we return to Fortuna!
Stayed 2 nights in Aug 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical property. Don’t hesitate booking.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very beautiful property and the service was exceptional!
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, very pampering and top notch service. Only downside is it feels a bit like being in the US, not CR but was a nice way to end our time traveling the country by car. Views of Arenal are amazing!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ravee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort, with great amenities! Top Class!
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

JAIME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
La comida es muy buena, puedes pedir cualquier platillo de los restaurantes en otro restaurante, el servicio del personal es excelente, las aguas termales increíbles y el Club Rio que está en el hotel donde las actividades son de paga valen muchísimo la pena, hicimos tour de caballos, cuatrimotos y tubing y los 3 buenísimos los guías y el tiempo del tour, si tienes carro está a 15 minutos el parque ecológico, no es necesario llevar guía, la caminata es muy buena (no es plana) y a 20 min más de ahí está el Místico (en la entrada del Parque ecológico hablaron para reservarnos un guía en el Místico puentes colgantes en 3 hrs y ahí lo pagamos también, ese si vale la pena con guía porque llevan un telescopio y ves muchos animales increíbles). Creo que el hotel no es el más barato pero está muy bien ubicado para salir a explorar la zona y es excepcional para disfrutar del hotel, sus actividades, su comida y su vista, muchas gracias por todo!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024