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Hyatt Place Montreal - Downtown

3.5 star property

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Photo gallery for Hyatt Place Montreal - Downtown

Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (CAD 11.00 per person)
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

Map
1415, rue Saint-Hubert, Montreal, QC, H2L3Y9
  • Old Port of Montreal
    ‪15 min walk‬
  • Montreal Convention Centre
    ‪17 min walk‬
  • Notre Dame Basilica
    ‪3 min drive‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds (high floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (high floor)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (high floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (high floor)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Speciality)

  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Montreal - Downtown

Family-friendly hotel connected to a shopping centre in Montreal with a 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a sauna. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Hyatt Place Montreal - Downtown offers 351 accommodations with espresso makers and a safe. Pillowtop beds feature premium bedding. Smart televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The breakfast at Hyatt Place Montreal - Downtown gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Sainte-Catherine Street. You'll find features such as free WiFi in public areas, plus an indoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Montreal Convention Centre and a few minutes from Old Port of Montreal
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Place Montreal - Downtown offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a coffee shop/cafe on site. A 24-hour business centre, 10 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6078 square feet (565 square metres) and includes conference space. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hyatt Place Montreal - Downtown. Parking is available for a fee. A complete renovation of Hyatt Place Montreal - Downtown was completed in July 2021.

This Montreal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
La Place Bar – This bar only serves light fare.
Breakfast Buffet – This buffet restaurant serves breakfast and brunch. Open daily.
Starbucks – This coffee shop only serves light fare. Open daily.

Languages

Arabic, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22.61 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 11 per person
  • A coffee shop/cafe

Restaurants on site

  • Breakfast Buffet
  • La Place Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 6,078 square feet of conference space
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 11.00 per person
  • Covered self-parking fee: CAD 22.61 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
Property Registration Number 2023-10-31, 574000

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hyatt Place Montreal - Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 684 out of 1110 reviews
Rating 8 - Good. 253 out of 1110 reviews
Rating 6 - Okay. 88 out of 1110 reviews
Rating 4 - Poor. 43 out of 1110 reviews
Rating 2 - Terrible. 42 out of 1110 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
No review
Stayed 2 nights in Jan 2025

10/10 Excellent

Daenon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ideally located property to “The Village” which was our destination. Very modern property with exceptional staff. Starbucks and IGA grocery attached to hotel, as well as, a food court was a HUGE bonus. Walkable to downtown and the Old City. Easy to catch Uber. Staff provided a cake and champagne for my husband’s birthday!!! Exceptional service!
Stayed 5 nights in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities
The neighbouring area is tough with homelessness, litter excrement visible everywhere. The outdoor lot my car was parked had the next Mercedes back window smashed into and feared for my vehicle all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Wudneh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

4/10 Poor

Steven

Travelled with partner
Disliked: Cleanliness, amenities
Very expensive prices
Stayed 1 night in Dec 2024

8/10 Good

sadeq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arrived having a moldy cheesecake and wine intended for a prior guest in our hotel room. Took staff some time to respond to some phone calls placed with the front desk as to whenever we were in the correct room or not. Liked the doors that prevent the cold from entering the lobby. Didn’t use pool or any amenities. Breakfast requires payment. Truck didn’t fit in garage but alternative offered was reasonable. The hotel was clean, requests for towels and for room cleaning were noted by front desk but did not get done.
Stayed 2 nights in Dec 2024

10/10 Excellent

Meg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the Hyatt Downtown, we enjoyed the sauna post new years celebration and took advantage of the close shops accessible to the hotel (SAQ, IGA, drug store, subway, etc). Not many restaurants within 10-minute walking distance, but being on the transit line made that a non issue. If transit isn’t your thing, Ubers were reasonably priced to the neighbourhoods with better restaurant options or the in-out privileges with their underground parking allowed us to drive. Parking garage height is very low so be mindful of this!! Will definitely book here again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Izzat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in Dec 2024

10/10 Excellent

Oriolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Property was like new. We were lucky with an 18th story room facing downtown with all the buildings illuminated. Very large room with a verey comfortable bed. Staff was very courteous.
Stayed 1 night in Dec 2024

8/10 Good

Fangmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and good facility.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pierre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 1 night in Dec 2024

8/10 Good

Alexandrina

Liked: Staff & service, property conditions & facilities
The staff was very nice and the facility was great. The pool was really cold so hopefully that’s adjustable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Stayed 2 nights in Dec 2024

6/10 Okay

Marcel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Cleaning products need to be upgraded… The room smelled worse AFTER the cleaned. Lobby always wet and not mopped. We heard neighbors upstairs and next to us at 5am…
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonatan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk should be a little bit more friendly
Stayed 4 nights in Dec 2024

10/10 Excellent

Aiby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024