Our stay was extremely disappointing. No kitchen- I had booked it for kitchen. No tel in room, cob webs, blinds stuck, ceiling fan blew hot air, shower head kept falling, mattress springs were hurting and making noise. Absolute disgrace for a hotel. Never again. I am upset with hotels.com too for false rating and showing kitchen in their booking page. This hotel offers only 1 kitchenette on each floor. The manager wasn't helpful, lady receptionist was helpful but limited with resources. Only positive was it was right next to Leman river.