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Hotel Metropolitan Nagano

3.5 star property

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Photo gallery for Hotel Metropolitan Nagano

Lobby
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Cleanliness standards

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1346 Minami-ishido-cho, Nagano, Nagano-ken, 380-0824
  • Zenko-ji Temple
    ‪3 min drive‬
  • Nagano Prefectural Shinano Art Museum
    ‪4 min drive‬
  • M-Wave Olympic Memorial Arena
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Non Smoking (with Extra Bed)

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking (with Extra Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Single Room, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room, Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Double Room, Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Hotel Metropolitan Nagano

Hotel with 3 restaurants, near Zenko-ji Temple
This hotel features 3 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Hotel Metropolitan Nagano offers 235 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Free WiFi in public areas, 3 restaurants and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. Hotel Metropolitan Nagano also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Iris – This restaurant serves breakfast, lunch and dinner.
Shinano – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fan Fahr – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This café only serves light fare. Open daily.
APOLLO – This bar only serves light fare. Open selected days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,000 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • APOLLO
  • Fan Fahr
  • Iris
  • Lobby Lounge
  • Shinano

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1300 for children
  • Self-parking fee: JPY 1000.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Nagano
Metropolitan Nagano
Metropolitan Hotel Nagano
Nagano Metropolitan Hotel
Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel
Hotel Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel Nagano

Hotel Metropolitan Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1118 reviews
Rating 8 - Good. 345 out of 1118 reviews
Rating 6 - Okay. 44 out of 1118 reviews
Rating 4 - Poor. 13 out of 1118 reviews
Rating 2 - Terrible. 9 out of 1118 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and it’s shopping mall
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane, Chestermere

Stayed 2 nights in Dec 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Angus

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff were attentive to any questions we had.
Stayed 1 night in Dec 2024

10/10 Excellent

TERENCE

Stayed 3 nights in Dec 2024

8/10 Good

Katsuhiro

Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The bedroom was super small. The breakfast was too expensive for what was offered.
Stayed 1 night in Dec 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, close to station
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, room comfort
Great location & breakfast
Terrific location to transportation hub (train/bus/bullet train) and malls/dining options. The breakfast buffet was good and included some local dishes and lots of fresh fruit. Bathroom smelled moldy/mildewy… perhaps an issue with the drains… we reported to the front desk and they “deodorized” the room, but it didn’t help with the bathroom smell.
Stayed 3 nights in Dec 2024

10/10 Excellent

darin, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and friendly. Breakfast buffet worth the price. They had ice cream, lychee, even free sake 😊,plus western and Japanese options. Santa Claus was position near bread station. From elevator exit to Midori Shopping Mall took less than 15 seconds from 2nd floor. Don Quixote less than 2 minutes outside hotel. Can’t beat this location and price
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the station.
Stayed 3 nights in Nov 2024

10/10 Excellent

Miyuki

Travelled with family
Great location for accessing the station, shopping, restaurants, and tours. Clean, great restaurants on site, and good size room.
Stayed 2 nights in Nov 2024

10/10 Excellent

reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to train station, dining and shopping.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great to be connected right to the station. Close and walkable to main spots I wanted to visit.
Stayed 1 night in Nov 2024

10/10 Excellent

Vatcharapong

Liked: Cleanliness, staff & service, property conditions & facilities
Located next to the main station, the hotel is really convenient. Also friendly staff and good variety of breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Attached to the train station. Laundry was easy to use as they would time limit people so made it available. Wonderful mountain views
Stayed 2 nights in Oct 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel.
A brilliantly situated hotel, with good facilities on the doorstep. Excellent service. Large room. We particularly enjoyed a meal in the Chinese Restaurant on 2F.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Great view from the room. Easy access to Nagano Station. We hope to come again soon!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Amenities
Standard big hotel extremely well located access to the station from the hotel also ,bus ,food store
Stayed 1 night in Sep 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to discover Nagano and area
Super convenient hotel for a stay and visit Nagano. The hotel is connected to the Nagano train station and mall, with supermarkets and loads of restaurants to choose from. It’s a great spot to visit the city, as well as to take the 70 bus to the Togakushi shrines (which I highly recommend!)
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Average hotel more for groups not personalized
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Great and quick service at check in and rooms cleaned daily an extremely pleasant atmosphere in the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024