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Shibu Hotel

4.0 star property

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Photo gallery for Shibu Hotel

Front of property – evening/night
Exterior
Free toiletries, hair dryer, slippers, towels
Public bath
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
2173 Hirao, Yamanouchi, Nagano-ken, 381-0401
  • Shibu
    ‪1 min walk‬
  • Shiga Kogen Ski Area
    ‪3 min drive‬
  • Jigokudani Monkey Park
    ‪5 min drive‬

Room options

View all photos for Superior Twin Room

Premium bedding, down duvets, free minibar, soundproofing

Superior Twin Room

  • 16.5 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese Style Room - Half Board

Premium bedding, down duvets, free minibar, soundproofing

Japanese Style Room - Half Board

  • 20 sq m
  • River view
  • Sleeps 5
  • 5 Single Futons

View all photos for Superior Twin Room

Premium bedding, down duvets, free minibar, soundproofing

Superior Twin Room

  • 16.5 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar, soundproofing

Deluxe Twin Room

  • 16.5 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese Room - Room Only

Premium bedding, down duvets, free minibar, soundproofing

Japanese Room - Room Only

  • 20 sq m
  • River view
  • Sleeps 5
  • 5 Single Futons

View all photos for Basic Twin Room

Basic Twin Room | Premium bedding, down duvets, free minibar, soundproofing

Basic Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Shibu Hotel

Ryokan with free parking, steps from Shibu
A restaurant, Access to hot tub and tour/ticket assistance are available at this ryokan. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, gift shops/newsstands, a front desk safe and free train station drop-off are on-site.
Shibu Hotel offers 20 accommodations with free minibar items and espresso makers. Beds feature down duvets and premium bedding. 26-inch LCD televisions come with digital channels.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Yamanouchi ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the ryokan include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Shibu Hotel. During your stay, you're just a quick walk from Shibu. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs
  • Steps from Shibu and a 3-minute drive from Shiga Kogen Ski Area
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Shibu Hotel offers its guests hot springs and Access to hot tub. A train station pick-up shuttle and A train station drop-off shuttle are free. Gift shops/newsstands, tour/ticket assistance, and a front desk safe are also featured at Shibu Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Yamanouchi ryokan.

On-site venue – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free uncovered self parking on site

Food and drink

  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs
  • Hot tub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot springs
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Soundproofed rooms
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property 3 days in advance of arrival; special requests are not guaranteed to be accommodated. Requests are not accepted on site.
Guests booked in Room Only rate plans who want to enjoy breakfast or dinner during their stay must contact the property at least 3 days in advance to order (surcharge).
Guests booked in Breakfast Included rate plans who want to enjoy lunch or dinner during their stay must contact the property at least 3 days in advance to order (surcharge).
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests booked in Half Board rate plans who want to enjoy lunch during their stay must contact the property at least 3 days in advance to order (surcharge).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shibu Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shibu Hotel
Shibu Hotel Yamanouchi
Shibu Yamanouchi
Shibu Hotel Japan/Yamanouchi-Machi, Nagano Prefecture
Shibu Hotel Ryokan
Shibu Hotel Yamanouchi
Shibu Hotel Ryokan Yamanouchi

Shibu Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 152 out of 181 reviews
Rating 8 - Good. 23 out of 181 reviews
Rating 6 - Okay. 6 out of 181 reviews
Rating 4 - Poor. 0 out of 181 reviews
Rating 2 - Terrible. 0 out of 181 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
何と言っても従業員の方々が素晴らしいかったです。 これぞ温泉旅館！といった感じでした。 ありがとうございました。
Stayed 2 nights in Nov 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb onsen experience. Our room was very clean with comfortable tatami/futon. Outdoor and indoor onsen was very pleasant as were the private onsen. Kaiseki was delicious and filling. Most of all staff and owners were very welcoming and kind. Will come back.
Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel near snow monkey river
The staff was amazing. Very friendly and professional. I especially like the fact that they picked us up from our bus stop and took us to Snow monkey River. Thereafter, we called them, and they picked us up and took us to the hotel. The private onsen was amazing. I enjoyed it. The 13 course meal was exceptional and tasty This is a must place hotel to be at because they make the whole transition from the bus stop to their place very easy. There is a couple that runs the place and they are helpful, professional, and beautiful!!!
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best time at the Shibu Hotel! The staff was so friendly and went above and beyond to accommodate us and make us feel welcome in their little slice of paradise. Our room was beautiful! We were given rides to and from the train station, rides to and from snow monkey park, two great meals, and friendly helpful service at every juncture. The hotel’s private and public onsen’s are great but don’t miss out on the public bath house tour!!! The hotel perfectly placed in the middle of the public bath house tour and will give you a map and a key to access each little bath. One of the best experiences of our entire Japan trip (or any trip). I would also pick one night to and try one of the local restaurants. We loved our smokey bar and home closing experience at a place down the road called Chokkun Izakaya.
Stayed 2 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kazuyoshi and family was so nice and kind. They provided the highest quality service and hospitality we’ve had so far ever! Their property is so healing and peaceful with their on property private Onsen’s. Their close location to the snow monkey park was so worth it as well! Their dining experience was so amazing and delicious! We will bring our family back for sure. Mahalo and Aloha Kazuyoshi San and family! Much respect and a Big Thank you! Jya mata!
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Family most friendly and gracious
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property. Comfortable rooms. The hot spring baths make this a must. Very close to snow monkey park and the best part - they will shuttle you from the train station, to the hotel, to the monkey park, to dinner and to the train station. Staff is very helpful. Awesome place.
Stayed 1 night in Jan 2024

10/10 Excellent

valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The love and attention the owners put into this property making sure all our needs was taking care of has surpassed our expectations. You are treated as a guest in their home. Will definitely recommend. Our family made incredible memories there.
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soulful and relaxing
The most wonderful place, beautiful location and kind service. The private onsen is definitely worth the visit. And the food service is traditional and generous. Only a few minutes from the snow monkeys and the staff will take you there and pick you up.
Make sure you try the hotpot
The food service is impeccable
The private onsen experience is incredible
The town and the regular onsen track is amazing- especially when treated to snow
Stayed 2 nights in Dec 2023

10/10 Excellent

Yu Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibu Hotel is very beautiful. Our Deluxe Twin room looks like new. The room is much larger than advertised. We were lucky to book half board as the private dining room is beautiful and the staff is just so courteous. The meals are so beautifully decorated and delicious. The onsen is clean and very warm. We were picked up from the train station and were driven to the Snow Monkey Park. We love this place and will definitely come back.
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really incredible town and hotel. The service and hospitality was amazing. A really great stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Run Ryokan Provides Exceptional Service
The Shibu Hotel is a family run ryokan. The service level is beyond exceptional. They both fulfilled everything we wanted before we asked, but found ways to make our stay more pleasant than we had thought of. The kaiseki dinners and Japanese breakfasts were rich, varied and authentic. And again the staff that served us were exceptional. While we enjoyed the village onsens, the onsens at the Shibu Hotel were our favorites.
Stayed 2 nights in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay. The staff are just exceptional. Was very kindly welcomed and was offered transport to and from the monkey park. In detail instructions for the onsens were provided along with the traditional robes and shoes. I highly recommend staying here. Just ensure you contact the property with you train arrival time asap so you don’t have to walk from the station
Stayed 1 night in Sep 2023

10/10 Excellent

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Lovely stay. Great location for onsens.
Stayed 2 nights in Apr 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel.
Great hotel with a clean, large room. The Onsen hot bath was absolutely awesome: you can have it private and outdoors or indoors. Very helpful staff has completed an overall picture. Highly recommended.
Stayed 2 nights in Feb 2023

10/10 Excellent

Gideon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning traditional Japanese hotel, with onsen onsite. The kaiseki meals were spectacular, and they accommodated dietary requirements impressively well. Fantastic place to stay.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and a must stay!
I absolutely loved the Shibu Hotel! The staff were incredible. They were extremely helpful and kind during our entire stay. There are public bathhouses around the area that you get free access to. You can also use the hotel's private onsen which was AMAZING. The dinner and breakfast were very delicious! And they offer a shuttle to and from the snow monkey park nearby. I would definitely stay here again!
Stayed 1 night in Dec 2022

10/10 Excellent

Cristina, Tokyo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free shuttle service is really good. The staff drove us from and to the station and also to the monkey park. They even made sure I could buy the famous apples from Nagano before leaving town (which are much more expensive anywhere else)
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to say about Shibu Hotel so let me start with the big points - Free pickup from Yudanaka Station - you can transfer here from Nagano (go down the steps). Call the Shibu Hotel when you know your train time - Free transfer to the Snow Monkey Onsen leafing you to do the last 10 mins on flat ground - MUCH appreciated - Free secure key access to 9 Onsen in the town + 3 at the Ryokan = TWELVE Onsens are for your use. Ask for the ‘souvenir towel’ (in red envelope) and you can get a stamp for visiting each Onsen + a 10th stamp from a small shrine above Onsen number 9. Check the example of a completed towel to the right of reception. The hotel is a Ryokan which means traditional Japanese style without skimping on quality. There are some basic rules about Ryokan the owners will be all too happy to explain to you which are simple things like leaving your shoes at the door. Optionally you can wear a sized Yukata (similar to a kimono) for your stay and even when visiting the neighbouring onsens (it makes changing easier and you won’t look out of place). They’ll be ready and welcoming with a smile and “make yourself at home” mantra that is embodied thoughout your stay.
Stayed 2 nights in Mar 2020

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant experience!
A really enjoyable stay. Everybody was very friendly, welcoming and helpful and the room was clean and comfortable. We were taken up to, and collected from, the nearby Snow Monkey Park. This was great to see with the monkeys out in large numbers. In and around the hotel you are encouraged to wear the traditional Yukata which adds to the experience and we enjoyed the use of the hotel’s private onsen. Both dinner and breakfast were excellent, fantastically presented and we had the added pleasure of our own private dining room. An evening walk around the Main Street where most of the nine renowned public onsen are located was rich in atmosphere with the way the wonderful old buildings are lit at night.
Stayed 1 night in Mar 2020

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place
This was a delightful hotel with amazing customer service. Get the breakfast and spend time visiting the onsens!
Stayed 1 night in Feb 2020

8/10 Good

Timothy P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Traditional Stay
Hotel itself is becoming a bit dilapidated. Any lacking of hotel condition is made up with the friendliness and service of the staff. They treat you like family and happily go the extra mile to ensure an enjoyable stay.
Stayed 2 nights in Feb 2020