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Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Shopping centre
Suite, 1 King Bed (Dining Area) | Living area | TV
Suite, 1 King Bed (Dining Area) | In-room safe, desk, laptop workspace, blackout curtains
Café
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Dining Area)

Suite, 1 King Bed (Dining Area) | Living area | TV

Suite, 1 King Bed (Dining Area)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

Suburban Nairobi hotel connected to a shopping centre, steps from Two Rivers Mall
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and 24-hour room service.
Holiday Inn Nairobi Two Rivers Mall by IHG offers 171 air-conditioned accommodations with a safe and coffee/tea makers. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Holiday Inn Nairobi Two Rivers Mall by IHG, you're connected to a shopping centre and just a quick walk from Two Rivers Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Steps from Two Rivers Mall and a 4-minute drive from Village Market
Holiday Inn Nairobi Two Rivers Mall by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 237 square feet (22 square metres) and includes conference space. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Holiday Inn Nairobi Two Rivers Mall by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
Holiday Inn Nairobi Two Rivers Mall by IHG has a restaurant on site.
24-hour room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 10 meeting rooms
  • 237 square feet of conference space
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Nairobi Two Rivers Mall by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 68 reviews
Rating 8 - Good. 11 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to accommodate me and my family. They stored luggage for us that we couldn’t keep in the room. Their service was exemplary. They arranged transportation for us as needed and they were always pleasant.
Stayed 7 nights in Nov 2024

10/10 Excellent

JEROME A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
This hotel and staff went out of their way one night at dinner. I wanted fried chicken and a salad and some cooked rice. These items were not on the menu. But my server asked the cook/Chef about this. He assured me, he would fix just what i wanted. He came thru. But all of the service was great. I'd stay here again and again.
Stayed 3 nights in Nov 2024

4/10 Poor

Maricelis

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 2 nights at the hotel and it was a bliss. Very quiet location and excellent facilities. Would highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Madrine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The safety was great and the rooms are comfortable. The hotel is nice and clean. The staff are friendly and quick to correct any issues. We enjoyed the convenience of shopping at Two Rivers Mall and walking back to the hotel without any hassle.
Stayed 1 night in Oct 2024

10/10 Excellent

Shoshana

Stayed 2 nights in Sep 2024

8/10 Good

Camille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and the service. I had an issue with the car service that I booked to go to the airport and the hotel staff stepped in to ensure I got to the airport in time for my flight.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shoshana

Stayed 3 nights in Sep 2024

10/10 Excellent

Cecil

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a kitchen garden, they've planted some herbs used in cooking, this fresh produce top notch. Cleanliness is top of the range and the staff are all awesome. Two rivers mall is right next door, shopping made easy. Thank you Holiday Inn at Two Rivers, Nairobi. See you again.
Stayed 22 nights in Aug 2024

10/10 Excellent

Munir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Tonya

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The experience was amazing. The front desk accommodated our request. All the staff were friendly.
Stayed 2 nights in Jul 2024

4/10 Poor

Abadir

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like it.
Stayed 4 nights in May 2024

6/10 Okay

Nahla

Liked: Cleanliness, property conditions & facilities
would not recommend or stay here again. they charged me for bizarre things and clearly nickel and dime
Stayed 3 nights in Mar 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the airport but overall nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient for shopping at Two Rivers just across the driveway and very reasonably priced for Nairobi. Many good restaurants in the mall. Clean and convenient rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Hassan, Jeddah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant. Attached to a huge mall. Clean and most importantly safe.
Stayed 4 nights in Jan 2024

10/10 Excellent

Beverly Renee Roberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Venkat Raman

Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Arie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good but farway
Hotel is nice, food is okey,... But most problematic is the distance from the city downtown,... too far away.
Stayed 3 nights in Sep 2023

6/10 Okay

Stanley

Stayed 1 night in Oct 2023