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The Smith Hotel

3.0 star property

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Photo gallery for The Smith Hotel

Standard Room | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Garden view
Outdoor pool, pool loungers
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pool
  • Air conditioning
  • Room service

Explore the area

Map
Magadi Road, Ongata Rongai
  • Giraffe Centre
    ‪10 min drive‬
  • Karen Blixen Museum
    ‪18 min drive‬
  • David Sheldrick Elephant & Rhino Orphanage
    ‪27 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Smith Hotel

Hotel in Ongata Rongai with 2 restaurants and bars/lounges
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a conference centre are on-site.
The Smith Hotel offers 73 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, slippers and complimentary toiletries.

This Ongata Rongai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at The Smith Hotel, you'll be close to Karen Blixen Coffee Garden and Cottages. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 4.8 miles (7.7 km) from Nairobi National Park and 5.9 miles (9.5 km) from Karen Blixen Coffee Garden and Cottages
  • Airport shuttle service available for a fee
The Smith Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 6 meeting rooms. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly The Smith Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ongata Rongai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 9 AM to 10:30 AM.
The Smith Hotel has 2 restaurants on site.
Room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 9 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

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The Smith Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Staff & service

Good value for money

Stayed 1 night in Jan 2022

10/10 Excellent

Gridlay

Stayed 2 nights in Dec 2019

2/10 Terrible

Samuel

Liked: Cleanliness
Disliked: Room comfort
The Rooms were NOT at ALL as advertised. The Beds were not what we had reserved. The staff gave us the accommodations that we had payed for online, but the rooms and beds were all smaller than advertised. We had booked a queen and King suite with two separate bedrooms and we were given a Double and two twin beds. The Rooms were very tiny without room to turn around in, the Bathroom sink Flooded up out of the floor drain if you ran the water for more than 8 seconds. The water in the shower had no temperature control and flooded out from under the glass walls to soak the entire bathroom floor. To the credit of the hotel the facility was very clean and tidy, but I can't recommend staying there without knowing exactly what you are paying for. Do not book online!
Stayed 1 night in Jul 2019

8/10 Good

Deanna, Kauai, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the beautiful property. The staff was excellent and very helpful in my solo travels.
Stayed 1 night in Aug 2018

6/10 Okay

Ann-Charlotte

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Bonsoir Je fait le réservation une chambre de 2 personnes Ma mere et mon petit frère montant 125 euros mes fami sont arrivées on augmenté le prix des 125 au 175 euros
Stayed 1 night in Aug 2019

6/10 Okay

Mayo, 福岡

Liked: Staff & service
Disliked: Property conditions & facilities
まずホテルの所在地ですが、ナイロビの空港からだいぶ離れていたので、少し不便でした。 ホテルにたどり着くまでの道は雑然とした田舎。 ホテルはこぢんまりしていますが従業員の方々がとても親切でした。 設備面についてはヘアドライヤーがなかったり、バスルームがシャワーのみだったり、お国柄あまり髪の毛を洗わないのか、郷に入っては郷に従えといったところ。 ホテル検索の時に空港からとか、ナイロビ市街地からどれくらい距離があるのかを示すべきだと思います。 ホテルで両替ができませんでしたので、現地通貨は予め用意しておくと安心です。
Stayed 4 nights in Jan 2019