The Zehneria By Sarovar Portico India

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Zehneria By Sarovar Portico India

Outdoor pool
Premium bedding, minibar, in-room safe, desk
Front of property
LCD TV
Serves lunch and dinner

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
10 Karuna Road, Near Sarit Centre, Westlands, Nairobi
  • Sarit Centre
    2 min walk
  • Westgate Shopping Mall
    6 min walk
  • Arboretum
    9 min drive
  • Nairobi (WIL-Wilson)
    21 min drive

Room options

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Club Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Club Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Similar properties

About this property

The Zehneria By Sarovar Portico India

Central hotel connected to the convention centre in Highridge with a full-service spa
A full-service spa, a restaurant and a health club are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
The Zehneria By Sarovar Portico India offers 56 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages.
With your stay at The Zehneria By Sarovar Portico India, you're connected to the convention centre and just a quick walk from Sarit Centre. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Seasons Restaurant & Bar
  • Buffet breakfast served daily for a fee
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 7 minutes by car from Yaya Centre and 13 minutes from Thika Road Mall
  • Airport shuttle service available for a fee
The Zehneria By Sarovar Portico India offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and a meeting room are available. The business-friendly The Zehneria By Sarovar Portico India also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

The hotel hosts a free manager's reception daily.
Seasons Restaurant & Bar – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
NBO BAR & LOUNGE – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NBO BAR & LOUNGE
  • Seasons Restaurant & Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 1:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Zehneria By Sarovar Portico India

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Airport shuttle fee: USD 30.00 per person (one way)
  • Airport shuttle fee per child: USD 30 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The Zehneria By Sarovar Portico India offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Zehneria Portico Nairobi Hotel
Zehneria Portico Hotel
Zehneria Portico Nairobi
Zehneria Portico
The Zehneria Portico Nairobi
Zehneria Portico Westlands Nairobi Hotel
Zehneria Portico Westlands Hotel
Zehneria Portico Westlands Nairobi
Zehneria Portico Westlands

The Zehneria By Sarovar Portico India Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 88 reviews" "
Rating 8 - Good. 38 out of 88 reviews" "
Rating 6 - Okay. 17 out of 88 reviews" "
Rating 4 - Poor. 8 out of 88 reviews" "
Rating 2 - Terrible. 5 out of 88 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Davor

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 8 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
Stayed 5 nights in May 2024

8/10 Good

Marco

Stayed 6 nights in Feb 2024

4/10 Poor

Trenton

Stayed 3 nights in Nov 2023

8/10 Good

Ståle johannes

Stayed 7 nights in Jun 2023

8/10 Good

SEOKJE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
cozy and not bad.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,comfortable environment and good food.
Stayed 5 nights in May 2022

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
Stayed 5 nights in Feb 2022

2/10 Terrible

FT

Business traveller
Disliked: Amenities, property conditions & facilities
The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great team including the Manager, Everyone was helpful
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
A mediocre place with friendly staff
The staff are friendly and helpful but the facilities are mediocre and dated. Rooms are smaller in size compared to similar priced hotels I've stayed in Nairobi. The bathroom is poorly designed. Housekeeping didn't change my bedsheets even though I was there for over a week. The location is good with two major malls close by. The restaurant service is good but the food was average and inauthentic at its best (no Thai flavors in the green curry, was closer to a pesto sauce). This was surprising as the reviews online praised the restaurant and chef but that wasn't my experience. Internet was solid, no complaints there. Overall, too many small things that were wrong which made it a mediocre experience (3 out of 5).
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathrooms require urgent repair and renovation work. The room we were given was not even cleaned properly and had to request another room. Housekeeping did poor cleaning job the next day and the place is infested with mosquitoes.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet setting with everything in order. Staff very attentive and polite. Good location within a 5 minute walk of major shopping mall. Food good, but not spectacular.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Zehneria Portico! Other than staff not replying to emails in a timely fashion in my weeks leading up to my stay, id say this place in top notch!
Stayed 3 nights in Mar 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool, relaxing stay.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the bathroom and bedroom
Stayed 2 nights in Jan 2019

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018