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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Beach/ocean view
Restaurant
Couples treatment room(s), body treatments, aromatherapy
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Rathtrevor Beach Provincial Park
    ‪7 min drive‬
  • Parksville Beach
    ‪11 min drive‬
  • Nanaimo, BC (YCD)
    ‪38 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Hotel Room, Queen Bed and Sofa Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Exterior

THE Beach Club Resort

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (1007)
The price is €169
for 1 room
includes taxes & fees
4 Apr - 5 Apr
THE Beach Club Resort

About this property

Pacific Shores Resort & Spa

On private beach with indoor pool, near Rathtrevor Beach Provincial Park
At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Pacific Shores Resort & Spa, you'll be within walking distance of Wilde and Sparrow. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and 5 meeting rooms
  • On-site recreation includes a private beach, a gym and a sauna
  • 7 minutes by car from Rathtrevor Beach Provincial Park and 7 minutes from Sunset Lanes
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa such as an indoor pool, a children's pool and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

Pacific Moon Rising – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 10 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 259 out of 673 reviews
Rating 8 - Good. 250 out of 673 reviews
Rating 6 - Okay. 91 out of 673 reviews
Rating 4 - Poor. 50 out of 673 reviews
Rating 2 - Terrible. 23 out of 673 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Erin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were friendly but not well trained. I was triple charged on the deposit ($300) and no one seemed to know how to reverse the charges including the general manager. In an attempt to reverse them I was charged another $100 a week later. The only solution they could come up with is issuing and mailing a cheque with no known date for when it would arrive.
Stayed 1 night in Dec 2024

6/10 Okay

KP

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Continental Breakfast should be available to guests without full kitchens to make a breakfast. Having to drive into Parksville is a bit much I feel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ange

Stayed 1 night in Nov 2024

2/10 Terrible

kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jim

Travelled with partner
Our unit 714 was stark /clinical white no pictures on the walls and you could hear the people above us
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaitlin

Stayed 1 night in Nov 2024

2/10 Terrible

ward

Stayed 1 night in Nov 2024

4/10 Poor

Honey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets were not changed and comforter of bed was so uncomfortable. Didn't like the texture of it. There was also a a big fly inside the washroom. Odor of room was terrible too. We enjoyed the pool anyhow.
Stayed 1 night in Nov 2024

8/10 Good

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Linda, Sooke

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Great place, quiet near ocean. Pool available but public has access so was quite busy. Some rooms are getting updated and tje other rooms are very 'tired' and in need of lots of udates
Stayed 1 night in Nov 2024

10/10 Excellent

Georgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the ocean
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

leo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are advertising you have a spa there should be options to book. Or remove the advertising as a spa
Stayed 1 night in Nov 2024

4/10 Poor

Jor-dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All 3 receptionists during our stay were rude and refused to accomodate to make our stay more comfortable. Zero sound proofing so the next door guests sounded like they were in our suite. Dirty dishes left for us, no hot water in the kitchen, hot tub gave me chemical burns, swimming lessons all day long in the pool as well as closures for physio so the ammenities are unaccessible. The pullout couch was like sleeping in a gravel pit, incredibly hard, lumpy, and loud any time you move. Upon checking out, the manager gave us $86.00 refunded on our $678 stay. Will not be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charlene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Sue Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... Except for the neighbors little yapoy dog barking away at 630am and 11pm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina, Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Stayed 2 nights in Sep 2024

10/10 Excellent

Maire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities we used the hot tub and pickleball courts. There is also a pool and games room, located on the beach. We had two dinners at the fantastic onsite restaurant.
Stayed 2 nights in Sep 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Staff very friendly and helpful. Beautiful area by the ocean.
Stayed 8 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We were given keys to an occupied room then moved to a much worse room.Hair on floor, dirty mirror. No shampoo. Headboard wobbly. Attached to another suite who had their light on all night and a barking dog.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping was gorgeous. The onsite restaurant had great food and service.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family
Liked: Room comfort
It was a very relaxed place to stay when u have a dog and kids. Unfortunately not very clean the shower had what looked like mould growing on it. The outdoor hot tub was good for young kids had a slide. Nice to be next to the ocean.
Stayed 1 night in Sep 2024