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Expressotel

3.0 star property

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Photo gallery for Expressotel

View from property
Deluxe Room | Private kitchen | Coffee/tea maker, electric kettle
Exterior
Studio | In-room safe, desk, iron/ironing board, free WiFi
Deluxe Room | Living area | Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Corner Clive Square and Tennyson Streets, Napier, 4110
  • Marine Parade
    ‪9 min walk‬
  • Napier Prison
    ‪16 min walk‬
  • National Aquarium of New Zealand
    ‪18 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪11 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free WiFi

Studio

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

In-room safe, desk, iron/ironing board, free WiFi

Classic Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Living area | Flat-screen TV

Deluxe Room

  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

In-room safe, desk, iron/ironing board, free WiFi

Comfort Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Expressotel

Eco-certified hotel in Napier with a restaurant
Along with a restaurant, this smoke-free hotel has a front desk safe and free Wi-Fi in public areas.
Expressotel offers 45 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Expressotel. During your stay, you're just a quick walk from Municipal Theatre. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Municipal Theatre and 5 minutes on foot from Daily Telegraph Building
There's a restaurant on site. Public spaces have free WiFi. The eco-certified Expressotel also features a front desk safe and a lift.

This 3-star Napier hotel is smoke free.

Expressotel has a restaurant on site.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from noon - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 17119828

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

expressotel Hotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel Napier

Expressotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 641 reviews
Rating 8 - Good. 248 out of 641 reviews
Rating 6 - Okay. 37 out of 641 reviews
Rating 4 - Poor. 14 out of 641 reviews
Rating 2 - Terrible. 5 out of 641 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stopover

Stayed 1 night in Jan 2025

8/10 Good

Cheryl, tauranga

Liked: Cleanliness, staff & service
We had to go to hastings for a funeral. Motel was clean and presentable. Would come back.
Stayed 2 nights in Jan 2025

8/10 Good

alan

Disliked: Property conditions & facilities
Average accommodation no view Old stile building no card for lock old fashioned key. Receptionist friendly and helpful thought she was more like my granddaughter than an employee. Room nice and quiet and the bikkie was a nice touch.
Stayed 1 night in Dec 2024

8/10 Good

Kosta

Stayed 1 night in Jan 2025

2/10 Terrible

Kani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No parking had to park on road Toilet kept clogging up Checked into our room 2 hours later and walked in it wasn’t made up Got upgraded to another room No plates Took the towel off the rack it was broken like they just stick it on it Same as where u put the toilet roll was broken fell off the wall Bad experience
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom super clean. Comfy bed and linen, awesome shower pressure!
Stayed 1 night in Jan 2025

10/10 Excellent

MM

Stayed 1 night in Dec 2024

8/10 Good

Jasmine

Stayed 2 nights in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is in a convenient location and felt extremely safe as a solo traveller. Room was great, bed comfortable. Really like the close proximity to beach area, shopping, readurants and transport.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cost effective option in Napier, live the Express
Stayed 1 night in Dec 2024

8/10 Good

Emily

Stayed 1 night in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Would staying again. Good value
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Express is a great option for any business trip in the bay. It's convenient located in Napier with lots dining options within walking distance. Rooms are always clean and nicely presented.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisl, Lewes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great and affordable place in Napier, a short walk to the beach. We were very pleased.
Stayed 1 night in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint would be the bed. It was a little stiff and uncomfortable. And fyi it has a really strange door locking where you push the door lock before closing the door and unlock it with a key.
Stayed 2 nights in Nov 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Greg

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our party is an insulin dependant diabetic who was unable to freeze some ice bricks for the car trip from Napier to Wellington. Also no breakfast on site. The hotel is only a few blocks from the city centre which was quite convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money , great staff
Stayed 1 night in Oct 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good room size A little bit noisy from a generator or something outside Shower temperature seemed to fluctuate a little Overall was good and would recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Needs better parking access
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and the rooms were very clean 😊
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Staff & service, property conditions & facilities
Ikay
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Murray, Rockhampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and hassle free
Stayed 2 nights in Aug 2024