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Hotel Colombo

3.0 star property

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Photo gallery for Hotel Colombo

Terrace/patio
Point of interest
Reception
Point of interest
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Room service

Explore the area

Map
Via Conforti 11/a, Via Nolana, 35, Naples, NA, 80142
  • Spaccanapoli
    ‪4 min walk‬
  • Naples Underground
    ‪14 min walk‬
  • Port of Naples
    ‪4 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Double Room Single Use

  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Colombo

Pet-friendly Naples hotel connected to the convention centre, a quick walk to Spaccanapoli
This smoke-free hotel features a bar/lounge, a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and concierge services.
Hotel Colombo offers 24 accommodations with minibars and a safe. Televisions come with digital channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Colombo, you're connected to the convention centre and just a quick walk from Spaccanapoli. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking, self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Spaccanapoli and 14 minutes on foot from Naples Underground
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly Hotel Colombo. For a fee, parking is available.

This 3-star Naples hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 20 per day)
  • Valet parking on site (EUR 25 per stay)
  • Extended parking on site (EUR 20 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person
  • Airport shuttle fee: EUR 40 per room (return)
  • Self-parking fee: EUR 20.00 per day
  • Valet parking fee: EUR 25.00 per stay
  • Extended parking fee: EUR 20 per night
  • Nearby parking fee: EUR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Colombo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A167W89TGJ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Colombo Naples
Hotel Colombo Naples
Hotel Colombo Hotel
Hotel Colombo Naples
Hotel Colombo Hotel Naples

Hotel Colombo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 141 reviews
Rating 8 - Good. 54 out of 141 reviews
Rating 6 - Okay. 49 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 6 out of 141 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good
Close to train and to night +walking paths. Immediate area a little sketchy but ok. Polite staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Nice small bar/breakfast room on premesis. Great deal for the center of Naples.
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this little hotel. I had no idea how centrally located it would be when I booked it! It's a no-frills hotel. My room was very tiny with a single bed, but it had a private bathroom (which is all I care about). They clean the bedroom and change the towels every day, but if you want the bed sheets changed, you need to ask them to do it. I was there for 10 days, and my bed sheets were not changed (although they did make my bed every day). Other than that.... loved it! The staff was great, helpful, super friendly, and the breakfast was awesome. No cold cuts, but breads, muffins, cereal, and awesome cappuccino!!! The hotel is walking distance to Naples' central train station and there are a TON of shops and restaurants around it. I felt super safe walking around the neighborhood the entire time I was there. Bonus! The "Eat Pray Love" pizzeria (L'Antica Pizzeria da Michele) is only about 3 or 4 blocks from Hotel Colombo, and I didn't even know! Imagine my shock! The Hop On Hop Off bus has a stop right across the street from the hotel (Stop #7), so that was awesome, too!!! I cried on my last day. I still miss my tiny room and my daily routine. If you're content with "simple" things like I am when I travel, you will love Hotel Colombo!
Stayed 10 nights in Aug 2023

6/10 Okay

Kailesh

Liked: Cleanliness, staff & service
Staff were good. Room was okay, very dated though. Rather noisy in the morning and the people hanging around the property made it appear to be unsafe.
Stayed 2 nights in Jul 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Staff are pleasant and helpful, rooms are clean as well. Can be a bit of a walk to some attractions, however the station is very close which is helpful for your day trips and with the metro nearby it is a good place if you're travelling further out. The streets around it don't like very friendly, but its very close to a main road so it's not that bad. Only criticism is that the walls can be a bit thin, heard some conversations from the room next door, but didn't bother me too much. BTW, great cafe - pizzeria around the corner on the main road with cheap and tasty pizza
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The place is within the city center . What i don't like is the environment is scary .
Stayed 3 nights in May 2019

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our review
Good location for metro and location for the old town.Can leave your luggage at hotel before your check-in time and leave it for collection later after check-out.Staff friendly and give advice on where and how to get around Naples.Reception open 24-7 so always somebody to help with any questions.little terrace to have drinks but no draft beer only cans.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Hotel Colombo
While the hotel was conveniently located for trains, like train station areas in other cities it felt somewhat unsafe (people loitering in the street). Staff were courteous and a simple breakfast was provided. The room was relatively clean, looked as in the photos but smelled of smoke. Therefore good value for money if in Naples to catch a train.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very nice staff
Very friendly staff, they were eager to give us advice and help with our requests. The hotel isn’t anything special and the breakfast could improve but it’s a good price for the location and the staff was the highlight of the stay.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2017

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just What You Need
What a great find in the centre of Naples. A clean and comfortable hotel with friendly helpful staff. The surrounding area looks a little intimidating but shows the daily life with street markets and cafes,just a few minutes walk away is the train station for sight seeing trips to Pompei/Sorrento. After a day in the heat the rooms air conditioning is very welcome as is the mini bar. The bathroom is equipped with toiletries and has fresh towels daily along with the cleaning of the room,and the beds were comfortable. Great outside area to sit and have a moment of peace. Good choice at breakfast with cereals,yogurts,cakes,rolls,bread,cheese,salami and juices and a selection of hot drinks. We would highly recommend staying here and will be back.
Stayed 14 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel with Friendly Staff
Hotel staff friendly and helpful. Room basic but comfy and clean. Good holiday hotel. Would recommend to friends and family.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is sited just off the main road and relatively quiet, the staff were helpful, there is easy access to the train station and metro.

6/10 Okay

peter, london

Liked: Staff & service
ok budget hotel
reception staff, friendly and welcoming, location,:central, close to station, situated on back street with market, which i found lively and interesting , though shabby. it was a cheap hotel so i wasnt expecting 4 star, but my room, 105 was narrow and musty.

2/10 Terrible

Nicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST CUSTOMER SERVICE EVER
While I was checking in the man at the front office only gave me the key to the room, he never told me about the breakfast they had during the mornings at the hotel. I went ahead and asked him of the local calls were free and his answer was, "yes" once in the room he had to make a local call at first it worked without a problem. All of a sudden the call ended, there I was trying to make another call but it wouldn't work. I called the front desk and the guy picked up, I asked him about the call and his words were, "It too much to make a local call" I was confused and honestly he seemed not to care at all. Seems he had lied since the beginning. I was very disappointed with that. The air in the room didn't seem to work very well at all. The room was too HOT and each time the air would turn on it would turn off within seconds then it would start feeling very hot again. In the bathroom I found a towel that was dirty and once again I was very disappointed with how things were in the room. The staff wasn't as friendly as I thought they would be. They could have at least explained more or made one feel more welcomed at the hotel. We never even knew what time was check-out time since they never told us. I personality wouldn't ever recommend this hotel to anyone. So anyone who plans on booking on this hotel please think it over before booking it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to centre of city
Helpful staff, good breakfast, comfortable beds. Lift provided, bed linen and towels renewed every day. Really no complaints.

10/10 Excellent

Aritra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Tiny bathroom. Good location for a one night stopover and great breakfast

6/10 Okay

darlene

Liked: Staff & service
Disliked: Room comfort

2/10 Terrible

EDawg

Disliked: Cleanliness, property conditions & facilities, room comfort
Left a night early
I was sorely disappointed with Naples as a whole, but this hotel didn't help. As a single female traveler, this was situated in a really "shady" part of town by the train station and an outdoor market. I made sure that I was in both nights before dark hit because I didn't feel it was a good idea for me to be coming to the hotel after dark by myself. The rooms were definitely not non-smoking, and it took two days for my stuff to stop smelling like stale cigarettes. There was black mold in the bathroom from a leak that you could see consistently happening in the wall, and I never felt clean while I was in there. Thankfully I was able to park my car at a location outside of the city and take the bus in, because it likely would not have had all of my stuff in it when I went back to it if I had parked it anywhere in the city. The breakfast was made up of stale bread and a couple other packaged sugar items. I ended up leaving Naples and this hotel a night early and taking a loss in the non-refundable room rate. I have a feeling that it's happened before and they do that on purpose. Nights were also hard to sleep because of all the noise outside. The walls are very thin, and the city seemingly only sleeps between the hours of 3 and 4 am, so at all other times you here a lot of typical city noises, amplified by the small alleyway echo chambers.