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Serendipity

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Photo gallery for Serendipity

Minibar, individually decorated, desk, blackout curtains
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life) | Minibar, individually decorated, desk, blackout curtains
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life) | Minibar, individually decorated, desk, blackout curtains
Flat-screen TV, printers
Mountain view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
PIAZZA GARIBALDI 39, Naples, NA, 80142
  • Molo Beverello Port
    ‪4 min drive‬
  • Via Toledo
    ‪5 min drive‬
  • Port of Naples
    ‪6 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine) | Minibar, individually decorated, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself) | Minibar, individually decorated, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore) | Minibar, individually decorated, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking (Explore)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy) | Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Serendipity

Guesthouse connected to a shopping centre in Naples
A snack bar/deli, express check-in and express check-out are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Serendipity offers 5 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and printers. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Serendipity. During your stay, you'll be connected to a shopping centre and just a quick walk from Spaccanapoli. Enjoy features like free WiFi in public areas and a snack bar/deli.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • 9 minutes by foot from Spaccanapoli and a 4-minute drive from Molo Beverello Port
There's a snack bar/deli on site. Public spaces have free WiFi. Serendipity also features tour/ticket assistance, express check-in, and room service (during limited hours).

This Naples guest house is smoke free.

Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049B4LXAGSUYL

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Serendipity Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 124 reviews
Rating 8 - Good. 28 out of 124 reviews
Rating 6 - Okay. 2 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very close to the train station. The area isn’t nice, but the room and facilities were a very welcome surprise. Beautiful room, very comfortable and the staff was fantastic.
Stayed 1 night in Oct 2024

10/10 Excellent

Hongmiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located - arrived at Serendipity within minutes of stepping off the Alibus from the airport to central Naples. Alessandra was a wonderful host. I would stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Elena, flemington

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport, short drive.
Stayed 1 night in Oct 2024

10/10 Excellent

Ivana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was extremly helpfull. I got assistance with package shipped to the hotel, check-in accomodared my arrival time and taxi was booked for my early morning departure. Room was spacious and newly renovated. Location is close to train station and subway station. Shared facilities had coffe and tea.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place in sketchy area
Close to train station and McDonald’s. Bedding was very comfortable. Hostess was very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was beautiful, modern and clean. On site assistance was great. Close to train and metro station, lots of restaurants and shops nearby. Main shopping street close too. Noisy at night but typical for downtown hotel. Air con, frig, wifi, bed all fine.
Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place and very welcoming by Allesandria. Would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yong, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jul 2024

10/10 Excellent

shing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Vadim

Stayed 1 night in May 2024

8/10 Good

Yihong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean, with friendly staff. A bit noisy outside.
Stayed 2 nights in May 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tim & Deb in Naples
We stayed 1 night. Picked for proximity to railway station. Excellent old style Italian building with high ceilings and balcony overlooking piazza, which was great for people watching!! Able to leave luggage while we explored. Area around hotel was typical 'Naples' very colourful. We couldn't locate any English speaking channels on TV eg for news. Access to free coffee, tea and wine glasses, plates , cutlery etc meant you could eat a simple breakfast in your room. The host Alessandra was friendly and helpful.
Stayed 1 night in May 2024

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spacious, comfortable rooms and super friendly staff. There were noises coming through the bathroom from outside. The area was very dirty and felt unsafe.
Stayed 1 night in May 2024

8/10 Good

Charles

Travelled with partner
Not somewhere to arrive in the dark but by day it’s great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location seedy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Very modern and comfortable hotel! Host was amazing and had a beautiful gift for my partners birthday! Thanks again for everything and we loved as well the kitchen area to relax and have a coffee/ tea
Stayed 1 night in Oct 2023

6/10 Okay

Christos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area was full of transients, unsafe feeling which didn’t matter to me but I had my wife and baby with me. Elevator will not fit large suitcases only carry on. I expressed my disappointment and was told that was clearly stated in my booking. Fair enough that I didn’t rear that but why not show pictures of everything, not just the room. Show the area, the elevator and the building not just the room.
Stayed 1 night in Oct 2023

10/10 Excellent

Liad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little indie b&b.
I had a wonderful stay. The hostess Alessandra was so kind and helpful. She gave me great tips for the city, complete with a map and her suggestions were all spot on. The room was beautiful and had style as well. Clean and had everything you could need for a stay in this awesome city. Don’t be too put off by the activities outside the hotel at night. It is what it is. Don’t judge a book by its cover. Would stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Sharon

Stayed 1 night in Sep 2023

10/10 Excellent

Francisco Vargas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es increíble y el cuarto súper espacioso, remodelado de manera moderna y minimalista. A pesar de habernos quedado solo una noche el personal fue súper atento y nos dio recomendaciones. Conveniente porque se encuentra a 300 metros de la estación central de Nápoles. Sin embargo como cualquier gran ciudad estas zonas centrales no suelen ser bonitas y alrededor se siente un poco inseguro. Pero el lugar es increíble ya adentro 😉
Stayed 1 night in Sep 2023