I communicated weeks in advance with the owners Anna and Antonio through WhatsApp, and they were always responsive to my questions. Check-in was very easy! Anna and her daughter greeted us at the front door, and even gave our family a welcome treat - Sfogliatella, which was very delicious! Anna also gave us a coupon for some local Napoleon pizza! The apartment is very small, but perfect for our one night stay. We appreciated having 2 separate bathrooms, each having a shower. The apartment was comfortable and very clean. Anna didn’t speak much English, but we were still able to communicate effectively using Google Translator. Anna’s daughter spoke some English, so having her interpret was very helpful. By chance, we were able bump into Antonio one time arriving back to the apartment after dinner. Antonio was very friendly and helpful. We enjoyed our short stay in Naples and wish we could have stayed longer...So much to see. Check-out was easy as well. Grazie Mille!