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Narita Gateway Hotel

3.0 star property

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Photo gallery for Narita Gateway Hotel

Garden
Lobby
Lobby sitting area
Exterior detail
Junior Suite, 2 Single Beds, Non Smoking | Living area | 20-inch TV with cable channels, pay films

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
658 Oyama, Narita, Chiba-ken, 286-0131
  • Sakura-no-Yama Hill
    ‪2 min drive‬
  • Narita Omotesando
    ‪6 min drive‬
  • Naritasan Shinshoji Temple
    ‪7 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪5 min drive‬

Room options

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Triple Room, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Economy Twin Room, Non Smoking

  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking (Semi Double Room)

In-room safe, desk, blackout curtains, soundproofing

Economy Double Room, Non Smoking (Semi Double Room)

  • 18 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, 2 Single Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking | Living area | 20-inch TV with cable channels, pay films

Junior Suite, 2 Single Beds, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed) | In-room safe, desk, blackout curtains, soundproofing

Twin Room, Non Smoking (2 Single Size Bed)

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Junior Suite, 1 Double Bed

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (1 Single Size Bed)

In-room safe, desk, blackout curtains, soundproofing

Single Room, Non Smoking (1 Single Size Bed)

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

20-inch TV with cable channels, pay films

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard double

In-room safe, desk, blackout curtains, soundproofing

Standard double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, blackout curtains, soundproofing

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Twin Room

In-room safe, desk, blackout curtains, soundproofing

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room-Non-Smoking

In-room safe, desk, blackout curtains, soundproofing

Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Suite

Dining | Breakfast and dinner served, local cuisine

Junior Double Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Twin Suite

In-room safe, desk, blackout curtains, soundproofing

Junior Twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin And Extra Room

In-room safe, desk, blackout curtains, soundproofing

Twin And Extra Room

  • Sleeps 3
  • 2 Single Beds

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About this property

Narita Gateway Hotel

Hotel in Narita with free airport shuttle and free local area shuttle
This hotel features a restaurant, a fitness centre and concierge services. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk and a garden.
Narita Gateway Hotel offers 307 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Narita Gateway Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Omote-sandō. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a bite to eat at Senses, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Narita Omotesando and 7 minutes from Naritasan Shinshoji Temple
  • Free airport, railway station and local-area shuttle service
There's a restaurant on site. WiFi and wired Internet are free in public spaces. An area shuttle within 10 km and A roundtrip airport shuttle (available on request) are free. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Narita Gateway Hotel.

Smoking is allowed in designated areas at this 3-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Senses – This buffet restaurant specialises in local cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Restaurants on site

  • Senses

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Narita Gateway Hotel offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gateway Hotel Narita
Gateway Narita
Gateway Narita Hotel
Narita Gateway
Narita Gateway Hotel
Narita Gateway Hotel Hotel
Narita Gateway Hotel Narita
Narita Gateway Hotel Hotel Narita

Narita Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ritchie, Humble

Stayed 1 night in Jan 2025

10/10 Excellent

xxx

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap place to stay with a free shuttle bus to the airport or train station.
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great but only convenient if you make sure you get a shuttle reserved (free so that’s great). It’s nice and has everything I need close enough to the airport
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortable.
Convenient, clean and comfortable. Good breakfast buffet.
Stayed 1 night in Dec 2024

6/10 Okay

jodi

Disliked: Staff & service, property conditions & facilities
Outdated but excellent shower pressure, staff ( lady at desk) irritated by ask for extra pillows and towels - never faced that at any hotel ever
Stayed 1 night in Jan 2025

8/10 Good

Wipaporn

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel shuttle from the airport was prompt and easy to use. Check in was smooth although we were given one room key for two of us. There is a shuttle into town which is very convenient. It would be a 45-60 min walk into the town so the shuttle was great. Both shuttles are free. The hotel itself is older but clean and everything we needed. The beds are in the very firm category - no ultra plush mattress here - but comfortable. There was one extra blanket in the closet. The bathroom fan system isn’t great but the laundry spray says “for rooms!” On it so we have been using that as air freshener. We paid the add on price on Expedia for breakfast. It was about ¥3300 extra for two but considering the same breakfast purchased at the hotel was ¥4400 for two, it was definitely less expensive to purchase ahead on Expedia. The hotel is not really within walking distance of most restaurants so this was easy and convenient. The food is mostly Asian with some nods to foreign tastes: sausages, potato wedges, toast, croissants, yogurt, corn flakes. Also available: dumplings, sashimi, noodles, steamed vegetables and a wide variety of other Asian dishes. The gardens outside the breakfast buffet were beautiful.
Stayed 3 nights in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly and efficient. Pillows are a bit hard.
Stayed 3 nights in Dec 2024

10/10 Excellent

KWOK KEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great deal & great hotel.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Stayed 2 nights in Dec 2024

8/10 Good

Tye

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good for price
Cob webs on the roof and light fixture. Over all clean. Staff was friendly. Everything in room outdated, beat up. Bed was comfortable and clean. The gym old stuff but mint condition, very clean. Over all a nice place to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sang Chul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Saira noor

Disliked: Cleanliness, amenities, property conditions & facilities
I chose a non-smoking room and it still smelled terrible, the bathrooms smelled really bad like urine, the hotel looked abandoned, I definitely don't recommend it and remember not to spend even half a second there because they will charge you right away. Very bad decision

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Erin, Kingston

Liked: Cleanliness, staff & service
Very good staff, friendly and accommodating. We’re very grateful for their support.
Stayed 1 night in Dec 2024

10/10 Excellent

Yasuyo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms were old, but other things were perfect! I love the breakfast because we can eat a lot of seafood. And we can stay as late check out 700yen per hour by three pm. We stayed at suite room. It’s so huge. It’s not expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Beethooven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has some stain on the couch
Stayed 2 nights in Nov 2024

10/10 Excellent

Raushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to short stay
Stayed 1 night in Nov 2024

2/10 Terrible

Prince

Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024