The Hedistar Hotel Narita

3.5 star property

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Photo gallery for The Hedistar Hotel Narita

Property entrance
Japanese cuisine
Reception
View from property
Deluxe Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Naritasan Park
    ‪10 min walk‬
  • Naritasan Shinshoji Temple
    ‪10 min walk‬
  • Narita Omotesando
    ‪11 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪11 min drive‬

Room options

Compact Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Single Room, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Compact Twin Room, Smoking

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Twin Room, Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room with Sofa Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room with Sofa Bed, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Room, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 4 Single Beds

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Moderate Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

Compact Twin Smoking

  • Sleeps 2
  • 2 Single Beds

Single Room Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Economy Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Moderate Twin Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Compact Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Twin+sofa Bed Non-smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Room Non-Smoking

  • Sleeps 6
  • 3 Double Beds

Twin+Sofa bed Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Forth Non-Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

The Hedistar Hotel Narita

Hotel with free airport shuttle, near Narita Omotesando
This hotel features a restaurant, laundry facilities and a computer station. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include multilingual staff assistance and a vending machine.
The Hedistar Hotel Narita offers 261 accommodations with free newspapers and complimentary bathrobes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Hedistar Hotel Narita. During your stay, you're just a quick walk from Kuriyama Park. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at SERRAGI
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a computer and laundry facilities
  • Within a 15-minute walk of Naritasan Shinshoji Temple and Narita Omotesando
  • Free airport shuttle service
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly The Hedistar Hotel Narita.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 8:30 AM.
SERRAGI – This restaurant specialises in Japanese cuisine and only serves breakfast.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 3:00 PM to 9:00 PM at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
The Hedistar Hotel Narita offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

The Hedistar Hotel Narita Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 286 out of 1034 reviews
Rating 8 - Good. 412 out of 1034 reviews
Rating 6 - Okay. 246 out of 1034 reviews
Rating 4 - Poor. 59 out of 1034 reviews
Rating 2 - Terrible. 31 out of 1034 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
I find comfortable for my stopover in Narita😀
Stayed 1 night in Dec 2024

10/10 Excellent

JANET

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a well located. The breakfast is amazing. Stores, restaurants and temple Sinshō- ji temple. Great customer service. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Mazing sevice
Stayed 5 nights in Dec 2024

8/10 Good

Thomas, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent hotel, within walking distance to many attractions. The area was nice, and I would stay there again. The only downside was limited hours of shuttle service, going back to the airport. The shuttle service from the airport to the hotel was adequate.

6/10 Okay

Ammara

Liked: Staff & service, room comfort
Disliked: Cleanliness
There was hair in the bathtub. They didn’t clean it properly. It was my first night at the hotel. Private bathroom and you can hear noise from the outside. The staff were really nice. There’s a place you can your your luggage. My bus to Narita was a couple hours of wait, they provided the bus. I had checked out. While waiting for the bus they let me to put my bag there, allowing me to go out and sightsee.
Stayed 1 night in Dec 2024

10/10 Excellent

adeeb

Stayed 1 night in Dec 2024

10/10 Excellent

Saki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

DUC PHI OANH

Liked: Cleanliness, property conditions & facilities
Overall is good
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hedistay hotel narita is such a great option when in narita for just a day or for an extended stay. Staff is amazing and rooms are clean and spacious for japan standards. Any time im narita i hope to stay at the Hedistay hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Mikael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can take the buffet, you should. Totes worth it
Stayed 2 nights in Dec 2024

4/10 Poor

DONGKYOO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom so bad samiall
So bad small in the bath
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the price & service.
Stayed 2 nights in Nov 2024

6/10 Okay

LINDA, CLOVIS

Liked: Staff & service
The shuttle back to the airport was very convenient. Only wished there was one from the airport to the hotel. Staff was friendly. The free breakfast was great bonus
Stayed 1 night in Nov 2024

10/10 Excellent

Cosmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Giovanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gweneveere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful, free airport shuttle service was great, location was good. Beds were comfortable and very clean! would definitely stay here again 😊
Stayed 1 night in Nov 2024

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little older in the lobby and the room I was in was a bit outdated; however, I saw a room open across the hall that looked renovated and newer. They had laundry available, a few vending machines, and a Family Mart in the lobby. The shuttle to and from the airport in convenient. The thing that left the biggest impression on me was the lovely woman that helped me at the front desk. She was nice and helpful and made checking in/out very pleasant.
Stayed 1 night in Nov 2024

10/10 Excellent

Dedy Herdijanto

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay helpful staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ngoc Minh

Liked: Cleanliness, staff & service
The hotel staffs are very nice and helpful but the Family mart staff was not. Hotel is a bit outdated, equal to Motel standard. Airport shuttle driver park his bus outside not in front of the hotel and there was no calling out so we sat there waiting but missed the bus.
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! It was nice and quiet and very comfortable. The only reason I didn’t give it 5 stars was the shower and toilet has mold. The shower walls and curtain had mold spots and the inside of the toilet bowl was moldy, too. Other than that, it was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Adora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an great stay for 6 days. The bathroom is a bit small but its okay..
Stayed 5 nights in Nov 2024