Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property

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Photo gallery for Caption by Hyatt Downtown Nashville/The Gulch

Exterior
Lobby
Hypo-allergenic bedding, in-room safe, blackout curtains
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Pet-friendly

Explore the area

Map
118 12th Avenue South, Nashville, TN, 37203
  • Broadway
    ‪9 min walk‬
  • Bridgestone Arena
    ‪11 min walk‬
  • Music City Center
    ‪15 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Caption by Hyatt Downtown Nashville/The Gulch

Hotel with a fitness centre, a short walk to Broadway
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site.
Caption by Hyatt Downtown Nashville/The Gulch offers 210 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Caption by Hyatt Downtown Nashville/The Gulch, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business centre, 3 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville/The Gulch also features a fitness centre, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville/The Gulch has a restaurant on site.

Languages

Arabic, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 215 reviews
Rating 8 - Good. 37 out of 215 reviews
Rating 6 - Okay. 18 out of 215 reviews
Rating 4 - Poor. 6 out of 215 reviews
Rating 2 - Terrible. 3 out of 215 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chuck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Jan 2025

2/10 Terrible

Christine

Liked: Cleanliness
Nothing on Expedia mentioned a $55 / night Valet service, that was mandatory. Rooms were chic, but very small. Went down for breakfast the next morning, and should have brought my wallet! Very disappointed for the money they were charging.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 4 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice new building, close to the loop
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Caption is a beautiful hotel, and it does not hurt that it is brand spanking new. The staff was warm and friendly from check in to check out. The rooms were well laid out and everything from the linens to the towels felt like they were being used for the first time. Lots of meal options down Broadway, with no more than a 15 minute walk. That part of the city felt safe and was very clean. There were a few unhoused people along the way, but even they were extremely polite and not at all aggressive. We had a great stay there. Will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Dec 2024

8/10 Good

Shearvon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs microwave, but great place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place! It’s new so they were still working out some kinks, but we were very happy!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and Nice!
At check-in we learned we were the 10th couple (ever!) to stay at this property and you could tell: it's completely new. Industrial but comfortable decor, with modern touches like easy-to-cast TV, water + ice dispensers on each floor, USB-c ports, etc. Comfortable bed and quality linens. We appreciated being able to walk to all the Gulch area of downtown has to offer, and it was a short walk down to SoBro for more exploring. All in all a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Nargis

Had an amazing expriance to visite and stay.
Stayed 1 night in Dec 2024