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Holiday Inn Express Brentwood South - Cool Springs by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Brentwood South - Cool Springs by IHG

Exterior
Lobby
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
8097 Moores Lane, Brentwood, TN, 37027
  • CoolSprings Galleria
    ‪5 min drive‬
  • The Factory
    ‪10 min drive‬
  • Nashville Zoo
    ‪15 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Franklin - Cool Springs by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (787)
The price is €140
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Holiday Inn Franklin - Cool Springs by IHG

About this property

Holiday Inn Express Brentwood South - Cool Springs by IHG

Hotel with free breakfast, near CoolSprings Galleria
A fitness centre, a snack bar/deli and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Holiday Inn Express Brentwood South - Cool Springs by IHG offers 111 air-conditioned accommodations with a safe and free newspapers. Televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Brentwood South - Cool Springs by IHG. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from CoolSprings Galleria and 10 minutes from The Factory
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Brentwood South - Cool Springs by IHG. Self parking is free.

This Brentwood hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cool Springs
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
Holiday Inn Express Brentwood South Cool Springs Hotel
Holiday Inn Express Brentwood South Cool Springs Franklin
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs by IHG
Holiday Inn Express Brentwood South Cool Springs an IHG Hotel
Holiday Inn Express Brentwood South - Cool Springs by IHG Hotel

Holiday Inn Express Brentwood South - Cool Springs by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Sorry, I was not too impressed. Maybe just not what I expected or am used to.
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not be staying here again.
That staff are very friendly. The lobby and breakfast area was very clean. Our room was horrendous. As soon as you walk into the room your hit with the pungent smell of mold. The bathroom as no ventilation. There was mold growing on the ceiling and handicap seat. The AC unit was loud and would wake us up every time it came on. The window was unlocked on ground level. When my husband locked it, he had to take a shower due to the curtains being dry rot and getting all over him.
Stayed 2 nights in Oct 2024

4/10 Poor

Thomas

Travelled with partner
Disliked: Staff & service
The lobby was very clean and nice. The shower had some black mold around the bottom portion of it. The toilet seat was only attached with one screw. The floors in the hotel sloped in many places. The front desk staff were not friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with family, Travelled with partner
Liked: Amenities
Clean comfortable beds great breakfast
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in need of maintenance and our room was extremely musty.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness
Easily accessible, not far off the freeway
Stayed 1 night in Oct 2024

8/10 Good

Sondra J.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 2 nights in Oct 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is the dirtiest hotel I've ever stayed at within the Brentwood/Nashville area. We were greeted by a cockroach on the elevator. Upon entering the room we were assaulted by a warm, musty odor. The carpet felt like it hadn't been cleaned in years, we couldn't walk on it barefoot because it felt like it was coated in maple syrup. I wasn't able to give my daughter a bath due to the black residue growing in the tub. The towels had strands of black hair stuck to them. When I pulled back the sheets in one of the beds, there was a live gnat hanging out in the covers. I am not confident the sheets were clean, we all felt itchy laying in the beds and the beds themselves had a fault urine odor. There was no way we were going to eat the breakfast so I can't comment on that. Upon checkout the attendant barely lifted her head to look at us and didn't bother asking how our stay was. I would not recommend or return to this location.
Stayed 1 night in Sep 2024

4/10 Poor

Jason

Liked: Staff & service
Musty Smell
Stayed 1 night in Aug 2024

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cenzarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2024

10/10 Excellent

Katalin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here driving home from Florida. The room was reasonably priced, the hotel was clean as well as our room. Staff was friendly and the surrounding area is quiet. Definitely would be staying here again if we take the same route.
Stayed 1 night in Jun 2024

6/10 Okay

Arykah

Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara L, Lithonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lynn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Looks tempting but suggest you go elsewhere
On the positive side, the staff was friendly and helpful, breakfast options were plentiful, and the bed was comfortable. Maintenance and cleanliness, though, left a lot to be desired. We couldn't even get in to the first room we were assigned because the door frame had been so badly damaged (kicked in?) The second room had a sagging desk, an overpowering smell of bad air freshener, and LOTS of mold in the shower.
Moldy showerhead
Moldy showee
Stayed 1 night in Aug 2024

6/10 Okay

Carlo

Travelled with family
Liked: Staff & service
Was hoping for newer rooms for the price
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Looks tempting but suggest you go elsewhere
On the positive side, the staff was friendly and helpful, breakfast options were plentiful, and the bed was comfortable. Maintenance and cleanliness, though, left a lot to be desired. We couldn't even get in to the first room we were assigned because the door frame had been so badly damaged (kicked in?) The second room had a sagging desk, an overpowering smell of bad air freshener, and LOTS of mold in the shower.
Stayed 1 night in Aug 2024

2/10 Terrible

Chad

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Felt like a super 8 remodel. Room stank and covers and carpet were damp. If I could post the smell of this place I would. Hard to believe Holiday Inn would allow their name to be associated with this place.
Stayed 1 night in Aug 2024

10/10 Excellent

HUONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

richard W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice weekend at this property.
Stayed 2 nights in Aug 2024