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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout curtains, iron/ironing board
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪12 min walk‬
  • The Factory
    ‪9 min drive‬
  • Franklin Theatre
    ‪10 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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Hyatt House Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1003)
The price is €266
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Hyatt House Nashville/Franklin/Cool Springs

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Hyatt Place Nashville/Franklin/Cool Springs gets good marks from our customers. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and a front desk safe. Free self parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

TRACY

Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was great. We stayed for one night and it was perfect. The room layout was very efficient and comfortable. The staff was very friendly and the location of the hotel was convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
2nd timer!!
Hotel was excellent. Service was great! Breakfast was outstanding!
Stayed 3 nights in Dec 2024

4/10 Poor

Viola

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Typical Hyatt, good overall
Enjoyed the stay here. Good location if you want to be near lots of commerce, franchises, and a few local spots as well. Not so great if you want seclusion, quiet, and no typical American commercialized area.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeanne

Stayed 2 nights in Dec 2024

10/10 Excellent

Randal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kay

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice large and very clean room
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Stayed 2 nights in Nov 2024

2/10 Terrible

Kevin

Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok property
Stayed 4 nights in Dec 2024

10/10 Excellent

BRUCE, Karnak

Liked: Property conditions & facilities
Quiet nice rooms
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Security Issues
I was very disappointed in the security at this hotel. My truck was broken into. No one informed me my truck had been broken into around 3am in the morning even through the police responded. My truck was parked directly in front of an entrance door into the hotel. Attached photo shows how close was to an entrance door. My truck was left unsecured from 3:30Am to 7:30AM when I came to get in it. During this time anyone could have entered my truck, it was wide open. When I checked in the staff did not ask for my truck identification, even through a little investigation would lead them to my room number. I felt no one cared it happened and immediately took no responsibility and would not confirm there are cameras on the building to assist the police investigate the break in. They were happy to do nothing to help in the investigation. I will not be returning to this hotel for security reasons.
Truck broken into during stay.
Stayed 4 nights in Dec 2024

8/10 Good

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was the staff, extremely friendly, helpful and just made the experience better. The property was neat and clean, the layout of the room was nice, the breakfast bar was good. (Limited on some things compared to others). Location was close to shops and restaurants. My biggest complaint was that you could hear everything in the rooms. Once you’ve stayed in a soundproof room it’s hard to accept anything less. Otherwise, the experience was very good.
Stayed 2 nights in Nov 2024

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
We travel a lot, and I try not to be critical like some reviews people leave at hotels that are just so rude and awful, so although I didn’t give 5 stars, the hotel was actually fine, but just a few things I will mention…breakfast that just sits on hot plate surface was cold (eggs, waffles), and 1 of the days, the 1st three glass plates we picked up to use were dirty with eggs, syrup, and other food stuck to them, so after the 3rd dirty plate, we did mention to worker handling the breakfast area. Our hotel room was fine, other than the bathroom door had stuff all over it…funny when you are sitting on the toilet and eye level with bottom of door, how much you notice-lol, and I can understand how that’s not something that would probably get cleaned normally, but looked like kids had been in there for sure at the level the grime and stuff started, so might want to start wiping those down, and tv was a very old plasma tv that kept freezing up, so not sure if that was the tv or the service, but TVs need updated either way…really bad picture quality. All workers were very nice, and they gave us a special treat for 2 free desserts for Thanksgiving. So not just downright terrible, but will probably try a different hotel next time that’s just newer.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy, nice staff
Stayed 1 night in Nov 2024

4/10 Poor

Bri

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and vintage. Definitely was not my personal preference. I hade to change rooms due to a urine smell in the first room. I do not have to book again. 3/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Allie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 5 nights in Nov 2024