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SpringHill Suites by Marriott Franklin Cool Springs

2.5 star property

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Franklin Cool Springs

Pillow-top beds, desk, laptop workspace, iron/ironing board
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Lobby
Exterior
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
5011 ASPEN GROVE DR, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪4 min drive‬
  • The Factory
    ‪5 min drive‬
  • Franklin Theatre
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

43-inch flat-screen TV with satellite channels, TV, Netflix

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Nashville Franklin

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (1553)
The price is €132
for 1 room
includes taxes & fees
13 May - 14 May
Drury Plaza Hotel Nashville Franklin

About this property

SpringHill Suites by Marriott Franklin Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
This smoke-free hotel features an outdoor pool, a bar/lounge and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool and dry cleaning. Housekeeping is available on request.
SpringHill Suites by Marriott Franklin Cool Springs offers 150 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Franklin Cool Springs. During your stay, you're just a quick walk from Aspen Grove Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • Just a 4-minute drive from CoolSprings Galleria and 5 minutes from The Factory
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly SpringHill Suites by Marriott Franklin Cool Springs. Parking is available for a fee.

This Franklin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A bar/lounge

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Stes Franklin Marriott
SpringHill Suites by Marriott Franklin Cool Springs Hotel
SpringHill Suites by Marriott Franklin Cool Springs FRANKLIN

SpringHill Suites by Marriott Franklin Cool Springs Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 185 out of 229 reviews
Rating 8 - Good. 32 out of 229 reviews
Rating 6 - Okay. 7 out of 229 reviews
Rating 4 - Poor. 3 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not the Drury (Which is a good thing)
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service
Nice hotel with good dining options within walking distance. The air conditioning units do NOT work for heat. If you are traveling during the winter...not normally a problem for Tennessee, but it was below freezing this week and room never got above 65F.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel front desk people were great! Room was clean and comfortable. The only negative was the GPS stopped was not close to the hotel. We called the front desk and they helped us find the hotel. The hotel is tucked in a little bit and the hotel sign is not positioned in a way to see the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Franklin Area Hotel

Excellent place to stay. Easy parking. Plenty of restaurants that are walking distance. 👍
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful, but our bed was a little to firm for us.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

cathey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious welcoming entry
Stayed 1 night in Dec 2024

10/10 Excellent

Ilicia J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome, room is very modern and comfortable. Breakfast was yummy
Stayed 1 night in Nov 2024

10/10 Excellent

David, Hayesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the hotel. The facility is in excellent condition in all aspects. The bar at the hotel was very comfortable and well stocked. Great dining options were within walking distance.
Stayed 1 night in Nov 2024

8/10 Good

Ellen

Travelled with family
No full length mirror in room need to get dressed for wedding that was upsetting
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lois

Stayed 3 nights in Oct 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful, very clean and the included breakfast was very good with lots of options!
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Will return for sure. Room was wonderful. Great complimentary breakfast. Convenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

Kamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 4 nights in Apr 2024

10/10 Excellent

Jami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! We will definitely be back again! Everyone was so helpful and went above and beyond to make our stay great!
Stayed 2 nights in Jul 2024

10/10 Excellent

STEPHEN

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Very relaxing, eating area very clean; pool was very nice
Stayed 4 nights in Jul 2024

8/10 Good

Erin

Stayed 2 nights in Jun 2024

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
The night manager (Bradley) was terrific! He helped us through a difficult check-in and dislike of location of our room (lower level right next to the fitness center). We were able to move to an upper level and had no further difficulties. Michelle at the front desk during the day was also very helpful.
Stayed 3 nights in Jun 2024

6/10 Okay

Candida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property near restaurants and ease of parking. Rooms very clean. Staff very unfriendly and not accommodating at all.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service we have received in a while. Will be definitely staying there again on our next visit.
Stayed 3 nights in May 2024