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Springhill Suites By Marriott Metro Center

3.0 star property

Choose dates to view prices

Photo gallery for Springhill Suites By Marriott Metro Center

Exterior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
250 Athens Way, Nashville, TN, 37228
  • Music City Center
    ‪5 min drive‬
  • Country Music Hall of Fame and Museum
    ‪5 min drive‬
  • Vanderbilt University
    ‪5 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 33.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 40.4 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 40.4 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Springhill Suites By Marriott Metro Center

Hotel with free breakfast, near Bicentennial Capitol Mall State Park
This smoke-free hotel features an indoor pool, an outdoor pool and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Change of towels is available on request
Springhill Suites By Marriott Metro Center offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation has separate sitting areas and is furnished with queen sofa beds. LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Springhill Suites By Marriott Metro Center. During your stay, you'll be within walking distance of Cumberland River. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Bicentennial Capitol Mall State Park and 5 minutes from Music City Center
Springhill Suites By Marriott Metro Center offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. Springhill Suites By Marriott Metro Center also features gift shops/newsstands, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Nashville hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Springhill Suites By Marriott Metro Center.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Metro Center
Springhill Suites Marriott Metro Center Hotel
Springhill Suites Marriott Metro Center Hotel Nashville
Springhill Suites Marriott Metro Center Nashville
Springhill Suites Metro Center
Springhill Suites Marriott Metro Center Aparthotel Nashville
Springhill Suites Marriott Metro Center Aparthotel
Springhill Suites By Marriott Metro Center Hotel
Springhill Suites By Marriott Metro Center Nashville
Springhill Suites By Marriott Metro Center Hotel Nashville

Springhill Suites By Marriott Metro Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 986 reviews
Rating 8 - Good. 300 out of 986 reviews
Rating 6 - Okay. 117 out of 986 reviews
Rating 4 - Poor. 85 out of 986 reviews
Rating 2 - Terrible. 59 out of 986 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking to chick fil la. Very near a testing sight for my daughter. Felt like a safe area
Stayed 1 night in Dec 2024

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the location
This was my first time staying in Nashville and the location was perfect !! Service was excellent and check in and out was a breeze . The room was amazing and so clean and inviting . I’ll definitely be returning here soon
Stayed 2 nights in Jan 2025

8/10 Good

Brittany

Stayed 1 night in Dec 2024

6/10 Okay

Zxyan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Close enough to things that it didn’t take forever to travel. However, the tv didn’t work, there were bugs and hair in the tub, and mold on the shower curtain.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for Nashville stay
This was the best cost option for a stay in Nashville for a sporting event downtown (Nissan Stadium). Minutes from downtown, they offer a decent breakfast and an indoor / outdoor pool. The indoor pool is not too big but if you can get there at the right time there is plenty of space. The rooms and hotel in general where kept clean. The only negative about this location is a pet peeve of mine - charging for parking.I can understand the need for this charge for a downtown location where parking is tight but not so much in a location like this.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brandis, Lexington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were simply amazing. They greeted us with so much hospitality. Everyday of our stay they were always so accommodating, welcoming, polite and friendly. I can’t say enough about how we were treated. Definitely a 100 stars and Christmas bonuses
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Stayed 4 nights in Dec 2024

10/10 Excellent

harry, shiner

Stayed 1 night in Nov 2024

4/10 Poor

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first hotel I have ever stayed at that charges you for parking in uncovered unsecured lot. This was a big one for me. Staff was great but how charge for parking when I’m a guest and it’s no valet parking that’s just greedy.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Stayed 1 night in Dec 2024

8/10 Good

Hillary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay
The front desk ladies were incredibly nice and helpful. The breakfast selection was ok, not the best. The shower could use new shower heads and spouts.
Stayed 3 nights in Dec 2024

4/10 Poor

Sonda

Stayed 2 nights in Aug 2024

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

John, Bristol

Business traveller
Decent and fairly clean hotel for the money. Hot tub taken out and rooms seem smaller than comparable properties.
Stayed 1 night in Nov 2024

8/10 Good

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Harvey

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family, Travelled with group
Disliked: Property conditions & facilities, room comfort
Extremely disappointed
Our first room was an ada room, which was fine. However the beds were extremely loud and squeaky and uncomfortable. One move was noisy like it was a bed spring mattress, without a mattress. The springs could be felt. The bathroom shower flooded the whole bathroom floor and the fan did not work, so the bathroom stayed musty and wet. I talked to the front desk and luckily they switched us rooms. The second room wasn’t cleaned properly, had a substance on the toilet ( see photo). No hand soap for handwashing and the fan also didn’t work. There was trash in the room across from us in the hallway for 3 days! It smelled so disgusting. The beds were in even worse condition than the first room. So firm and springs were penetrating through. There was no pillow in the pillows, they were flatter than a cardboard box.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and spacious
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is conviently located between all the places to explore in Nashville, clean, good breakfast and coffee, staff helpful and friendly.
Stayed 5 nights in Oct 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall check in was very slow. I was the only person in line and the employees were in the back chatting and I had to wait nearly 5 min before someone came up to help me. The room was very dirty, mold on the shower curtain and rust spots throughout the bathroom. My expectations weren’t high but there is also a minimum standard.
Stayed 1 night in Oct 2024