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Tru By Hilton Mt. Juliet, TN

2.5 star property

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Photo gallery for Tru By Hilton Mt. Juliet, TN

Outdoor pool
Lobby
Lobby
Sports facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
1977 Providence Parkway, Mount Juliet, TN, 37122
  • Providence Marketplace
    ‪10 min walk‬
  • Percy Priest Lake
    ‪10 min drive‬
  • Nashville Shores Waterpark
    ‪11 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, towels

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Mt. Juliet - Nashville Area by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (774)
The price is €144
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Staybridge Suites Mt. Juliet - Nashville Area by IHG

About this property

Tru By Hilton Mt. Juliet, TN

Hotel in Mount Juliet with fitness centre and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Mt. Juliet, TN offers 172 air-conditioned accommodations, with free toiletries. This Mount Juliet hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of bedsheets can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Mt. Juliet, TN. During your stay, you're just a quick walk from Saint Thomas Medical Partners. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Saint Thomas Medical Partners and Providence Marketplace
  • Cats and dogs welcome for a fee
Tru By Hilton Mt. Juliet, TN offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. Tru By Hilton Mt. Juliet, TN also features a front desk safe and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Mount Juliet hotel.

Tru By Hilton Mt. Juliet, TN has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 126 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Mt Juliet, Tn
Tru By Hilton Mt. Juliet, TN Hotel
Tru By Hilton Mt. Juliet, TN Mount Juliet
Tru By Hilton Mt. Juliet, TN Hotel Mount Juliet

Tru By Hilton Mt. Juliet, TN Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 258 reviews
Rating 8 - Good. 48 out of 258 reviews
Rating 6 - Okay. 27 out of 258 reviews
Rating 4 - Poor. 13 out of 258 reviews
Rating 2 - Terrible. 10 out of 258 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Troy H, Clarksville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel and very clean. The staff is rude. Also the check out is 11 am and not noon
Stayed 1 night in Nov 2024

4/10 Poor

Jiali

Disliked: Cleanliness
Little far from Nashville. Breakfast buffet was terrible not any better than continental breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Casaundra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a full service bar, pool table, and other game tables available as well, really enjoyed my stay and great location from downtown, rooms were very clean, updated, and well lit
Stayed 1 night in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in a TRU and it is much like it's siblings Hilton Gardens and Hampton Inn. The rooms are smaller, do not include microwave, closet, an upholstered chair or coffee maker. I found the room comfortable, not crowded or cluttered. The slight lack of amenities reduced the rate from $160 at the Hampton to $120, saving me $40. This is a new hotel with new staff. The restaurant is under staffed with one person doing the wait and buss staff duties. The new cook has not settled into a routine. It took 30 minutes to get 2 eggs easy in an empty restaurant. The gym, public areas were clean and cared for. Both a pool table and a foosball table are available just off the lobby.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, great centralized location for outlets
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kreg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to meet my needs.
Stayed 3 nights in Sep 2024

2/10 Terrible

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy room. Clean and modern
Stayed 3 nights in Aug 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing clean stay. Modern and little extras to do if wanted like top golf (fee) Breakfast was great and the breakfast attendant on tip of everything Easy drive to Nashville. Would /will stay again
Cute cozy nook
The lounge chairs in water ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean veey quiet room
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, room was decently clean. Breakfast was ok. Pool was much smaller than the pictures show. Overall would stay here again!
Stayed 2 nights in Aug 2024

6/10 Okay

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was alright
Noisy kids in the hallways till midnight. Breakfast was sparse and paled in comparison to other Hiltons we’ve stayed at. Wasn’t as relaxing as we expected. Was in a good area , mall and other Eateries were close.
Stayed 2 nights in Jul 2024

6/10 Okay

Kerri

Business traveller
Liked: Cleanliness, staff & service, room comfort
This is not the Hilton that I know
Check-in was awesome was greeted after that it went downhill had two channels on the TV. They couldn’t get it to work. We’re having problems with the service and had had problems with the service prior to me booking. They didn’t mention it breakfast. The next morning was absolutely horrible. The two girls, that was running it were more worried about what was going on outside with a friend. The eggs was in a water , that was running it we’re more worried about what was going on outside with a friend. The eggs was in a water bath. The sausage was not cooked. It was actually cold. Let me rephrase that it was probably pre-cooked and it was cold. It looked horrible. I stay in a lot of Hilton’s. I was extremely disappointing in this stay when I went to check out, I asked are y’all going to compensate me with some points due to no Tv and the breakfast I was told no that the situation with the TV was not their fault and that I was the only one that was complaining about the breakfast where I failed, I should’ve took pictures
Stayed 2 nights in Jul 2024

6/10 Okay

Gary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No respect
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

pia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
😉
Stayed 1 night in Jul 2024

10/10 Excellent

Darleny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

jim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First time with TRU brand. Felt like staying in a college dorm. Walls were paper-thin, could hear the family in the next room as clearly as if we shared a room.
Stayed 1 night in Jul 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Genifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024