Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Negril, An Autograph Collection All-Inclusive Resort

Outdoor wedding area
Aerial view
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Beach/ocean view
Children’s area
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Parking included
  • Breakfast included
  • Gym

Explore the area

Map
Norman Manley Boulevard, Negril, Westmoreland
  • Bloody Bay
    1 min walk
  • Hedonism II
    5 min walk
  • Booby Cay
    5 min walk
  • Negril (NEG-Negril Aerodrome)
    8 min walk

Room options

Luxury Presidential one Bedroom swim out Diamond Club

  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Junior Suite swim out

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view Diamond Club

  • 114 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Family Suite ocean view

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite ocean view Diamond Club

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom ocean view

  • 170 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite ocean view Diamond Club

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairman two Bedroom ocean front suite Diamond Club

  • 226 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Presidential Two Bedroom ocean view Diamond Club

  • 170 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite ocean view

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman three Bedroom ocean front suite Diamond Club

  • 282 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

Luxury Junior Suite swim out Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view

  • 113 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Chairman four Bedroom ocean front suite Diamond Club

  • 337 sq m
  • Ocean view
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

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About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

Beachfront hotel with calming spa services
Catch some rays at the beach or spend the day relaxing at Royalton Negril, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Royalton Negril, An Autograph Collection All-Inclusive Resort. During your stay, you're just a quick walk from Seven Mile Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or body treatments at The Royal Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court and a gym
  • Within a 10-minute walk of Seven Mile Beach and Hedonism II
Royalton Negril, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Negril hotel.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Gourmet Marche – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hunter Staeakhouse – This steakhouse serves lunch and dinner. Open daily.
Zen – This sushi bar specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Gratzie Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Armadillo – This restaurant specialises in Tex-Mex cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo
  • Gourmet Marche
  • Gratzie Italian Trattoria
  • Hunter Staeakhouse
  • Zen

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 139 out of 1000 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Marc, Kingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the swim up pool
Stayed 1 night in Aug 2024

10/10 Excellent

Marc, Kingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim up room was nice and the presidential suite was also nice
Stayed 1 night in Sep 2024

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different food options, the property was extremely clean and most of the staff were nice. What I hated was the long wait for the room and that checkout was 12noon yet a room attendant came knocking at the door from 11am. That was a total turn off for me.
Stayed 1 night in Aug 2024

6/10 Okay

Nicky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and the food was also good. The staff was also mannerable. Overall, it was a good experience. However, management needs to focus on coordination and organization. The staff can only do what they're told and with what they're given. I got my room after 6pm, and only because i decided that i wasnt leaving the desk until i got it. And then on check out, i got a call promptly at 12 that i needed to leave the room or else be charged. That was a major turn off. I was ready to exit but the room was somewhat far so asked for a bellboy. I have yet to see him. Had to drag the luggage and luckily saw one of the go-carts. There was also staffing issues in some areas which resulted in delays. Royalton, fix it please!
Stayed 3 nights in Aug 2024

6/10 Okay

Tangie

Stayed 6 nights in Aug 2024

6/10 Okay

Shana

Liked: Staff & service
Disliked: Cleanliness
Beautiful property but not very clean. My room was never properly cleaned, I didn't have towels/wash cloths. My pool was dirty and had cups left over from previous guest. The restaurants and food was very tasteful except for the Zen hibachi restaurant...The restaurant was very smoking and i was coughing throughout dinner.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maurice

Stayed 1 night in Aug 2024

10/10 Excellent

Natalee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!! Just wow best hotel this far in negril!!!
Stayed 1 night in Aug 2024

6/10 Okay

Mekalia

Travelled with family and small children
Liked: Cleanliness, amenities
I’ve been to this hotel over 5 times and this time around I was disappointed. Everything was limited and nothing was ever on time. I hope they improve overtime because it’s a really great hotel overall and the food is always great.
Stayed 2 nights in Aug 2024

8/10 Good

Kim

Travelled with family and small children
Our tv was down and we were told that they were doing upgrades and that in a few hours from checking it would be working. My family are very busy people and barely have time to spend away from work. We mostly stay in and watch tv and we also have a 2 year old that loves to watch tv. We didn’t have any service even up to when we were checking out. I’m very disappointed and I was not reimbursed at all. There were dirty dishes stalked on one another from the day before we left and even when we were leaving it was still there in the stair case and stunk. Over all it was nice and staff were friendly except the last person we engaged with upon checking out.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy-Ann

Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nickoda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love it!
Stayed 3 nights in Aug 2024

4/10 Poor

Beverly

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
To be frank I LOVE this property however this stay was disappointing. I am trying so hard to remember the names of the two young ladies at the front desk who checked us in and also a slim built dark youngman (HUMBLE SOUL) who waited our breakfast and lunch the 2nd day. These 3 people are ASSETS to this property, the passion they have for their job is out of this world. Our room was CLEAN but we where turned off by a very dirty shirt that was set down on the side of the pool, along with a drinking glass holding an empty water bottle in it. To add to that, the smell of the sewage was unbable!!! It took 3 to 4 tries before the toilet would be properly flushed. It would appear as though there was a bit of staff shortage as some could be heard complaining. The long lines at the restaurant to be seated was ridiculous, and the flies....OMG. All in all I love this property and hope these areas will be worked on so We will enjoy our next stay. PS. There was a BIG crab inside the door on the balcony....lol
Stayed 2 nights in Aug 2024

2/10 Terrible

Elroy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in was horrible. Arrived at 7pm and didn’t get my room until midnight. To make matters worse, I paid for an upgraded room and got downgraded instead. I was told that they didn’t have any swim up suits available. So I basically paid for something I didn’t receive. I tried to speak to a manager, but there were none available. I kept being harassed by security about being in a particular area of the hotel that I paid for but couldn’t access because of the downgraded room I received. All around poor customer service and over worked staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Umer

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth purchasing diamond club packages, you do not get the service entailed and end up doing everything yourself. Very bad experience at this resort, after spending thousands.
Stayed 6 nights in Aug 2024

2/10 Terrible

Sashelle

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Communication was not effective among the employees I felt misguided and each person I was told to go to would send me to the next. Apparently, the resort is using a new app and they would direct guest to use the app but it had it issues as well. On the day I should leave bare in mind check out is at 12pm someone came knocking at our room door at 9am, another came at 10am then 10:46am. The front desk called at 11:15am. I have never encountered anything of the sort. The employees tends to congregate among themselves alot speaking when guest are their waiting for a service. The restaurants are hot a few doesn't have any AC and sometimes close for whatever reason. The food and drink was okay nothing to talk about. Entertainment was good as well especially at night time. I would not recommend this resort to anyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort!
Stayed 7 nights in Aug 2024

2/10 Terrible

Orville Lloyd

Travelled with family
Disliked: Amenities
I checked in at 1pm and was told that check in time was at 3pm and I couldn’t get a room. I did not get a room until 5pm. Next day I was told that if I don’t check out at 11am I will be charged
Stayed 1 night in Aug 2024

8/10 Good

Damian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It started badly as I was unable to find the property due to the Lack of proper signage, lost almost an hour trying to find the place. Parking was horrible as i had to drive to the back of the property, thank God for the Golf cart. After checking in i was given the incorrect room, paid for Ocean view and was given something else. The staff and management tried their best to remedy the situation. Pros The restaurants are nice just try to get a reservation. The pool and entertainment are fun The grill is awesome Room service is decent Cons The buffet is horrible Some staff wont pay you any mind unless you tip them.
Stayed 2 nights in Jul 2024

8/10 Good

Tenesha Latrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me the Spa was the best. The couples massage will have you feeling like a new person. For couples request Angela and Simmone
Stayed 4 nights in Aug 2024

6/10 Okay

christopher

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

sharon

Travelled with family
Staff was very good… butler service was excellent O’Neil and Kaneesha were very accommodating….HOWEVER what we paid for was a little disappointing… food wasn’t the greatest and portions were small. They asked for food restrictions but was not accommodating in this area. Ac unit was not working and sheets were damp because of how hot it was. Resort should have a public washing machine and dryer service …
Stayed 6 nights in Aug 2024

8/10 Good

Abi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Tariqua

Travelled with partner
Disliked: Staff & service
The staff here do not have the customer service training to meet basic needs. The food sucked, check in was late, rooms missing items and when you check in with a friendly demeanor you are met with a nasty attitude by majority of the staff.
Stayed 3 nights in Aug 2024