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Candlewood Suites New Braunfels by IHG

2.5 star property

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Photo gallery for Candlewood Suites New Braunfels by IHG

Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
1471 N Interstate 35, New Braunfels, TX, 78130
  • New Braunfels MarketPlace
    ‪18 min walk‬
  • Comal River
    ‪5 min drive‬
  • Schlitterbahn New Braunfels Waterpark
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Kitchen Area)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom (Kitchen Area)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Kitchenette

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites New Braunfels by IHG

Suburban hotel with fitness centre and 24-hour business centre
A fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Candlewood Suites New Braunfels by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay-per-view films. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites New Braunfels by IHG. During your stay, you'll be within walking distance of Guadalupe River. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Guadalupe River and 13 minutes from San Marcos Premium Outlets
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly Candlewood Suites New Braunfels by IHG. Free self parking is available.

This New Braunfels hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150.00 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels by IHG Hotel
Candlewood Suites New Braunfels an IHG Hotel
Candlewood Suites New Braunfels by IHG New Braunfels
Candlewood Suites New Braunfels by IHG Hotel New Braunfels

Candlewood Suites New Braunfels by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 350 out of 738 reviews
Rating 8 - Good. 203 out of 738 reviews
Rating 6 - Okay. 93 out of 738 reviews
Rating 4 - Poor. 56 out of 738 reviews
Rating 2 - Terrible. 36 out of 738 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dahlia

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

John

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Tasha

M
Stayed 3 nights in May 2025

10/10 Excellent

Jerry

Front desk ladies are awesome!! Sweet and friendly we had a good stay !!
Stayed 2 nights in May 2025

8/10 Good

Julie

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Loved the Staff Not the Beds.

Everything was great except for the skeaky old beds in our room. One bed had a brown stain on the flat sheet. Staff was fantastic. Very nice and professional. The only other thing we did not agree with was it being soundproof rooms. They are not. Typical hotel loud noises. Clean and the kitchen is awesome but they do not have a pool. We would stay again!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable stay. Room was nice and large and kitchenette area very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Best beds

Everything was good especially the bed it was very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good night's rest and was able to leave earlier for the road.
Stayed 1 night in Apr 2025

10/10 Excellent

Jimmy, Killeen

Liked: Amenities
N/A
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenefer

Stayed 1 night in Mar 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel.

Nice hotel. Needs updating, but had a good experience.
Stayed 2 nights in Mar 2025

4/10 Poor

MARVIN

Travelled with family
Liked: Property conditions & facilities
Upon arrival the room was clean . We were told if we wanted clean towels for 2nd day we had to bring down our used ones. We did so, and then said we needed to take the clean ones up to our room. We did this. When we took showers the body wash container was difficult to use and only ejected a small amount of liquid. The next day we returned late in afternoon to find unmade beds and overflowing trash can. Obviously housekeeping had not been. When we travel and stay in hotels, we expect not to have to perform housekeeping duties.
Stayed 2 nights in Mar 2025

8/10 Good

Bridgette

Liked: Cleanliness, room comfort
Hotel was clean, room was okay, the bed was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employees were great. Food was perfect. Clean and friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

jamie

Business traveller
Liked: Property conditions & facilities
Is very clean and good area
Stayed 1 night in Feb 2025

4/10 Poor

mimi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rundown. Overwhelming air freshener smell in the lobby, and musty smell in the room. Dirty bathroom floor and baseboards. Could clearly hear conversations in next room.
Stayed 1 night in Mar 2025

6/10 Okay

Ardith

Liked: Cleanliness, staff & service
Liked everything it was just a poor first impression when you walk into where you check in. But stay was good!
Stayed 1 night in Mar 2025

8/10 Good

Christen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Viola

Stayed 1 night in Feb 2025