4/10 Huono
Christina
Matkusti perheen kanssa
8.12.2024
Huonoa: Siisteys ja henkilökunta ja palvelu
Nice pool and room. Breakfast included with room booking. Our child ate free. Hallways and elevators weren’t up to par. Carpets very soiled.
Told about $100 deposit last minute, told later that it would come right back to the account. It’s been a week and we are being told 30 days now??? Never been asked for a hotel deposit in our history of travels. (paid for room in advance)
The Sunday morning staff in restaurant area were extremely humble and kind/deserve acknowledgment, a bonus and an opportunity to teach other staff about hospitality. Room cleaning staff were very kind/curious as well.
Ice maker on our floor was busted.
This was an Expedia order so when I asked for a receipt confirming no additional charges upon check out I was told I can’t get one/refer to my Expedia receipt.
We barely slept due to a very loud crew on the 3rd floor.
This was our son’s 13th bday get away.
Counter staff were professional but cold.
Christina
Yöpyi 1 yön marraskuussa 2024