Hotel Marcel New Haven, Tapestry Collection By Hilton

4.0 star property

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Photo gallery for Hotel Marcel New Haven, Tapestry Collection By Hilton

Exterior
Exterior
Restaurant
Suite, 1 King Bed (Water View) | Premium bedding, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
500 Sargent Drive, New Haven, CT, 06511
  • Wooster Square
    ‪14 min walk‬
  • Yale University
    ‪3 min drive‬
  • Yale-New Haven Hospital
    ‪4 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪14 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Water View)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Lightwell Room)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Water View)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner (Water View)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Lightwell Room)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Water View)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotel with free parking, near Yale University
A restaurant, a fitness centre and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Hotel Marcel New Haven, Tapestry Collection By Hilton offers 165 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This New Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Marcel New Haven, Tapestry Collection By Hilton. During your stay, you're just a quick walk from Long Wharf Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Long Wharf Theatre and Knights of Columbus Museum
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 8 meeting rooms available. The business-friendly Hotel Marcel New Haven, Tapestry Collection By Hilton also features a fitness centre, concierge services, and dry cleaning/laundry services. Self parking is free.

This 4-star New Haven hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
BLDG – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A restaurant

Restaurants on site

  • BLDG

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marcel New Haven, Tapestry Collection By Hilton Hotel
Hotel Marcel New Haven, Tapestry Collection By Hilton New Haven

Hotel Marcel New Haven, Tapestry Collection By Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 511 out of 649 reviews
Rating 8 - Good. 79 out of 649 reviews
Rating 6 - Okay. 29 out of 649 reviews
Rating 4 - Poor. 14 out of 649 reviews
Rating 2 - Terrible. 16 out of 649 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shirin, irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Amy

Travelled with family
The Bauhaus design of the hotel is stunning. The staff especially Louie, was lovely and very helpful. However, there is no smart TV in the rooms which in this day and age is unheard of. I took my 15-year-old son for Christmas to the hotel and we were so looking forward to watching a movie on the big screen in this beautiful room and we ended up having to watch a movie on his phone. He was so disappointed. And the room is not cheap The next morning. We went to the very very overpriced restaurant and had the oiliest scrambled eggs I’ve ever had with a sausage patty literally drenched in oil. The room couch was dirty but beautiful. This hotel needs to keep up with the times and also get a new chef.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was wonderful. Staff was excellent quick to respond to All request clean and easy access from 95 north and south would definitely stay again
Stayed 7 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Unique Experience
The design of this hotel is what makes this a special place to stay. Read about the history, appreciate the design and the eco friendliness of everything that is offered. Truly loved staying here and will stay here again when I make it back to New Haven.
Stayed 1 night in Dec 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer, Roslindale

Stayed 1 night in Dec 2024

10/10 Excellent

Gysel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing modern hotel. Clean. No smells. Staff was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenny

Stayed 1 night in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Sevde Nur

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Lakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert, Männedorf

Liked: Cleanliness, staff & service, property conditions & facilities
All around great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Jim R.

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A not-so hidden gem!
The idea of a green hotel is amazing! Also, after years of the Pirelli building sitting empty it’s just great to see such a wonderful use of it, especially being from the area. We have stayed here multiple times and it’s been wonderful every single time, regardless of the time of year.
Stayed 1 night in Dec 2024

10/10 Excellent

Felipe, New Canaan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the most beautiful hotel I have stayed in --- easily a match for a five star Four Seasons or comparable. Architecture and interior design is stunning. If you're an architecture buff, you should visit just to experience an example the best of serene minimal design. Wish the towels were a little more plush ... food wasn't bad, but I could imagine fresh orange juice and freshly baked bread would be the perfect accompaniment to the environment and the graciousness of the staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian, Glenview

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, but I really felt like the location could be described as a place to have a hotel just because there was space to have a hotel. It's close enough to walk to a busy entertainment district, but it's not really safe to do so, especially after dark.
Stayed 3 nights in Dec 2024

10/10 Excellent

HAROLD, SOUTH HAMILTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a real find. Every one of the staff members was friendly and attentive. The hotel is modern and clean and has a fascinating architectural history. We look forward to coming back.
Stayed 1 night in Dec 2024

10/10 Excellent

Porscha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk is a little too close to the front door, so during the winter it’s very cold waiting to check in. But other than that, the staff was great and the facility in itself is very clean. Corner water view room was beautiful and I would definitely stay again and again!
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great place...right off motorway. Very pleasent people.
Stayed 1 night in Dec 2024

8/10 Good

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
Very nice place. They didn’t have to gouge QUITE so hard on everything, but I understand, and do appreciate them at least using some of the proceeds to maintain the property.
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024