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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Lobby
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Alexa Tower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Alexa Tower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (French Quarter View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Canal Street View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Canal Street View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3768)
The price is €232
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Wyndham New Orleans - French Quarter

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking.
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza New Orleans French Qtr - Astor by IHG. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Bourbon Street and Canal Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Dickie Brennan’s Bourbon – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1680 out of 4267 reviews
Rating 8 - Good. 981 out of 4267 reviews
Rating 6 - Okay. 687 out of 4267 reviews
Rating 4 - Poor. 421 out of 4267 reviews
Rating 2 - Terrible. 498 out of 4267 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

William, Fort Myers

Stayed 1 night in Jan 2025

8/10 Good

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

madhu, elk grove

Travelled with family
Liked: Cleanliness, staff & service, amenities
we had some issue with our room first night, Jason moved us to a different better room for rest of our stay. Also place is next to Burbon and Royal street.
Stayed 3 nights in Dec 2024

4/10 Poor

Nichele, Bowie

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The good -location -good Internet -good channels on big tv(should have Netflix/Prime sign in options) -nice blackout curtains -up high didn’t hear street traffic -restaurant coffee was good The bad -ice cold water in shower for days no matter how long you let it run; finally reached someone to inquire about and they knew but didn’t care or compensate -multiple plugs around room though limited strength/ power coming out; charging devices became nightmare as it took days. Glad we bought battery packs -drawers in room super poorly built; they were broken and off racks; couldn’t use -very humid in room no matter what you did with thermostat; felt wet all the time (in humid area should get rid of carpet) -blinding bathroom light in middle of night; need dimmer or something; then bathroom light kept flickering on random days -bed and pillows way too soft to be comfortable (if you like super soft you’re good -front desk doesn’t answer when you call (on multiple days) -they text during stay asking how things are going but don’t really care what your answer is; don’t text if you’re not going to answer timely or don’t actually plan to act on issues The ugly Overall, there was a real lack of care at this hotel and everything felt old, dirty, and run down (even if you pay to upgrade your room which we did) At first glance room looked nice but it’s just a mess. The service is nonexistent and plain indifferent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and front desk was so helpful
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was decent but the AC seemed to not work. Set it at 66 but the room said it was 75+ the whole trip. My fault for not voicing the concern. Staff was very friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Detrail

Stayed 1 night in Dec 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
All rooms could use a microwave, instead of going to the business center
Stayed 6 nights in Dec 2024

8/10 Good

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, near everything within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Megan

Stayed 1 night in Jan 2025

6/10 Okay

Fred

Stayed 3 nights in Dec 2024

4/10 Poor

Patricia

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Towels, hot water, and clean bedding seemed to be limited! Four days of cold showers! A room that slept four with only two towels after multiple request… finally having to get onto elevators to track down housekeeping to get a clean towels! Toilets that didn’t flush! Showers and sinks that didn’t drain! Thermostat that didn’t work.., a cold shower in a cold room is miserable! Front desk staff that continually stated that they were unaware of cold water… yet, people were complaining next to us as we checked in, and it was the topic of almost every elevator ride with strangers?!? Great location… (except this particular week)… but facility needs a renovation!
Stayed 1 night in Jan 2025

6/10 Okay

Amy

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was central and easy walking distance to a lot of popular locations such as Jackson Square, Superdome, etc. The room was nice and spacious. My only complaint was the water temperature for the shower was unpredictable and was often cold. It seemed to be better in the early AM. If you waited around 10-12ish it was going to be cold. But saying all of that I would stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
close to bourbon street
Stayed 6 nights in Dec 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location. I was able to eat anywhere i wanted on bourbon street. Our car didn't move for two days because everything was right on our doorsteps.
Stayed 2 nights in Dec 2024

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, staff & service
Our room was infested with biting gnats. My son was bitten several times in the hand and neck. His skin was so swollen I had to take him to a quick care clinic to aid his symptoms from the lesions caused by these insects. I reported it but to my knowledge, nothing was done. Our toilet was stopped up. And we had no hot water for 2 days of our stay. I was surprised when I encountered these issues, especially for an establishment of your caliber. And, of course, the terrorist attack just capped off a challenging experience. We left a day early and had to tote multiple bags and suitcases over 3 blocks with no assistance, to get our car. We will NOT be staying in your hotel again. But!! It is beautiful. And it is convenient. We were just disappointed.
Stayed 5 nights in Dec 2024

6/10 Okay

lee

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
Our sink was stopped up when we got there and the hot water didn’t work unless you left the shower on for atleast 20 to 30 minuets before hand! The staff is amazing. Very friendly, polite and outgoing. The only reason I would ever stay here again is because of the staff. With everything that went on during New Years in NOLA this past week, they made sure we were safe and I will take that over hot water any day!
Stayed 2 nights in Dec 2024

2/10 Terrible

Kary, Colorado Springs

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were assigned had not been cleaned, smelled, and had an unmade bed. After going back to the front desk, they reassigned us to a room right next to the elevator that sounded like a freight train. On night 2, a man and woman had a fight in the hallway and citizens tried to help. Guns and getting knocked out were mentioned. The woman was mostly naked. We asked for smaller pillows and the front desk roller her eyes and said, we ain’t got but one kind. It was dirty, unsafe, and a miserable experience. The homeless outside the front door was terrible too. Just awful!
Stayed 5 nights in Dec 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in Dec 2024