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Comfort Suites Harvey - New Orleans West

2.5 star property

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Photo gallery for Comfort Suites Harvey - New Orleans West

Exterior
Lobby
Lobby
Free daily buffet breakfast
Studio Suite, Multiple Beds, Non Smoking | Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
1611 Elton Court Rd, Harvey, LA, 70058
  • Ernest N. Morial Convention Center
    ‪10 min drive‬
  • Port of New Orleans
    ‪12 min drive‬
  • Canal Street
    ‪12 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds, Accessible, Non Smoking

Studio Suite, Multiple Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, Multiple Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Harvey - New Orleans West

Hotel in Harvey with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Harvey - New Orleans West offers 55 accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Comfort Suites Harvey - New Orleans West, you'll be close to Port of New Orleans. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 10 minutes by car from National World War II Museum and 10 minutes from Ernest N. Morial Convention Center
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Suites Harvey - New Orleans West. Free self parking is available. The property offers extended parking privileges.

This Harvey hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Harvey
Comfort Suites Hotel Harvey
Comfort Suites Harvey New Orleans West Hotel
Comfort Suites New Orleans West Hotel
Comfort Suites Harvey New Orleans West
Comfort Suites New Orleans West
Comfort Suites Harvey - New Orleans West Hotel
Comfort Suites Harvey - New Orleans West Harvey
Comfort Suites Harvey - New Orleans West Hotel Harvey

Comfort Suites Harvey - New Orleans West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 224 out of 669 reviews
Rating 8 - Good. 175 out of 669 reviews
Rating 6 - Okay. 83 out of 669 reviews
Rating 4 - Poor. 78 out of 669 reviews
Rating 2 - Terrible. 109 out of 669 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

lynnette

Disliked: Cleanliness, staff & service, property conditions & facilities
When I stayed in this hotel 10 years ago, it was a really beautiful and pleasant place to stay. when I stayed here this time, it was a time from hell. I thought I was in a dream and needed to be woken up. When I checked in, the clerk told me that my tv might not work, and when I looked at her funny, she said "oh sorry, most of the tv's here do not work". I knew then it was going to be horrible . Once I got to my room and opened the door, the horrible smell met me first and then the appearance of the room, met me second. I went to the phone to ask to change rooms and the phone didn't work. My room was right next to the stairwell and people were coming out of it all night. The noise that lasted until 3am in the morning was unbearable. I think I cried myself to sleep because I didn't have anywhere else to go. I will never stay here again and I recommend you to not do the same. Not to mention the crack heads out all hours of the night. OMG!!!!!!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Damone

Stayed 2 nights in Nov 2024

2/10 Terrible

Tyra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Entrance to hotel, not safe
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashtin, Charlotte

Stayed 2 nights in Nov 2024

2/10 Terrible

Emad

Disliked: Amenities
Horrible experience
Stayed 3 nights in Dec 2024

6/10 Okay

Sheena

Travelled with family and small children
Disliked: Property conditions & facilities
We didn’t have the right amount of towels for the number of people we listed in the rooms. The furniture was falling apart. There was a weird mold on the bathroom walls. One of the tvs in the rooms wasn’t working so on
Stayed 1 night in Nov 2024

8/10 Good

Felicito

Can be better if they have housekeeping every day
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamarie

Stayed 1 night in Nov 2024

6/10 Okay

Tawnya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no one at the desk when we checked in. There was, however, a person with no identification on his clothing who said he could check us in but he would have to call someone (a manager). This was uncomfortable. The person called the manager who wanted my card information over the phone (again uncomfortable). After I told the manager it was not a typical way to check in, he asked do you want the reservation or not. We were far from home with no other options, so I gave him my card number. My credit card is protected from fraud so I was not concerned. We checked in. Accommodations were comfortable and very clean. We checked out around 9 AM the next morning, expecting to grab breakfast before we headed out. We were told breakfast was from 7 AM to 10 AM. A different person with no identification on his clothing was sitting in the lobby area, watching TV. When I asked about breakfast, he said the breakfast lady wasn't there yet. No apology or compassion.
Stayed 1 night in Nov 2024

6/10 Okay

rodney

Liked: Staff & service
Harvey
Kimberly checked me in and she was absolutely delightful. She was professional and courteous. The room didn’t measure up to the service. The room needs a bit of an upgrade so it will have a better aesthetic appeal.
Stayed 1 night in Nov 2024

4/10 Poor

Jackie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1st time attempt room wont open, elevator wasnt working had to go thru stairs to get to front desk move to another room 2nd attemot in room Closet door broken, tiolet seat broken, lamp bulbs burnt out, dirty bath tub an bathroom itself,
Stayed 1 night in Nov 2024

2/10 Terrible

Fred

Business traveller
Excessive mold in the bathroom had a bad smell in the room, and the TV didn't work.
Stayed 2 nights in Nov 2024

6/10 Okay

Ling

Liked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Guillermo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager cancelled my reservation in their system and did not allow my family to check in even the reservation was paid and active in Expedia. I am still trying to get my refund. This is not right, hotel owner is stealing money. Asking support from Expedia; unfortunately the response has not been good. I am disappointed by Expedia Travel team; I will keep trying to recover my money. Hotel staff said that the hotel owner cancels reservations all the time. Hotel staff does not recommend the hotel. I asked the staff if there are bedbugs and the answer was "we do not recommend this hotel" I am surprised that this is still a Comfort Suites Hotel chain location. This is not good reputation for this corporation.
Stayed 2 nights in Oct 2024

4/10 Poor

Kathy

Disliked: Cleanliness, property conditions & facilities
Saw a roach and the room was very moist.
Stayed 1 night in Nov 2024

2/10 Terrible

Kirk

Travelled with family, Travelled with group
We booked through Expedia back in January because we were coming into town for the Taylor Swift concert. The day we show up we find out the manager canceled our reservation without any communication with us at all. Horrible customer service, they didn’t even care and acted like it was not their problem at all. They didn't even reach out to Expedia. Expedia thought our room was still booked here. Thankfully Expedia spent 2 hrs trying to find us a new place to stay for the weekend and was successful.
Stayed 3 nights in Oct 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Ac didnt work no tv and to noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Braulio

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Julie, Salt Lake City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down and in need of renovation. Staff was rude and unhelpful about the fact that my reservation was canceled without my knowledge and they would only rebook me at “today’s rates” which were a lot more than I originally paid. Manager wouldn’t take my call. Continental breakfast was terrible. Seriously, go somewhere else.
Stayed 2 nights in Oct 2024

6/10 Okay

Michael, Mesa

Business traveller
Liked: Staff & service, property conditions & facilities
Better than average Comfort Inn. Room had a fridge and microwave and a couch, so I give this one high marks. Parking was adequate and they had better breakfast food at this location. I stay in this area because this is where the hotels are all grouped together, and I work in this area.
Stayed 4 nights in Oct 2024

2/10 Terrible

shauna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

JUAN, Crosby

Travelled with family
Disliked: Amenities, property conditions & facilities
My door did not locked no one went to fix it it’s smelled like humid there was mold the couches you can feel your skin itchy it was just so horrible
Stayed 2 nights in Oct 2024

2/10 Terrible

Aundrea

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner/manager refused to refund my room. We arrived at 7:30 pm and the room had no air. We walked down stairs at 8:30 to get a refund since there were no more rooms and were told we wouldn’t get our money back.
Stayed 1 night in Oct 2024