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Hilton Garden Inn New Orleans French Quarter/CBD

3.5 star property

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Photo gallery for Hilton Garden Inn New Orleans French Quarter/CBD

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Exterior
Exterior
Exterior
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
821 Gravier St, New Orleans, LA, 70130
  • Caesars Superdome
    ‪12 min walk‬
  • Ernest N. Morial Convention Center
    ‪17 min walk‬
  • National World War II Museum
    ‪17 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Bathroom shower

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn New Orleans French Quarter/CBD

Hotel with a 24-hour fitness centre, steps from Immaculate Conception Church
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and valet parking.
Hilton Garden Inn New Orleans French Quarter/CBD offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Garden Inn New Orleans French Quarter/CBD's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Immaculate Conception Church and 6 minutes on foot from Lafayette Square
  • Cats and dogs welcome for a fee
Hilton Garden Inn New Orleans French Quarter/CBD offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1991 square feet (185 square metres) and includes conference space. The business-friendly Hilton Garden Inn New Orleans French Quarter/CBD also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hilton Garden Inn New Orleans French Quarter/CBD has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,991 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.95 for adults and from USD 6.95 for children
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

6/10 Okay

Nidal

Disliked: Staff & service
They never came to clean the room the 2 days we stayed there. I didnt leave a disturb sign on because they didnt have one.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Stayed 3 nights in Nov 2024

2/10 Terrible

Alexia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The hotel room was dirty. They had to give us a second room because of the filth and room issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and great location
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Stayed 4 nights in Nov 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Orleans trip
It was super clean room. The only thing was the light in the bathroom was very dim. Bed was very comfortable!! Employee that checked us in was very friendly and informative.
Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Business traveller
Liked: Property conditions & facilities
Ask for a free night.
The toilet in the room’s bathroom was uncleanly and I was not offered another room to stay in— even after the toilet got stuck and was unable to flush on te final morning—This caused having to go up to the minimal gym on the hotel’s top floor (18) to use the bathroom.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Stayed 2 nights in Nov 2024

10/10 Excellent

Kristi

Stayed 2 nights in Nov 2024

10/10 Excellent

Augustina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible!
Stayed 3 nights in Oct 2024

10/10 Excellent

Madison Paige

Stayed 4 nights in Oct 2024

10/10 Excellent

shannon

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very helpful and friendly. Hotel check in and out was fantastic. The hotel clerk that was there in the mornings, I think her name was Tash? She was so nice and very helpful. The food was great too. We will definitely stay here again. Thank you
Stayed 2 nights in Nov 2024

2/10 Terrible

Sean

Disliked: Staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will return
Very nice hotel I would stay there again very convenient to downtown area bourbon Street very safe
Stayed 7 nights in Oct 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Dennis

Disliked: Property conditions & facilities
Property was a bit run down room was dark, staff was helpful. Nice restaurants around hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

Theresa

Disliked: Property conditions & facilities
Three of us were traveling and I booked a two double bed room, upon arrival, they gave us a king with a rollaway bed and said no other room was available and they didn’t have king sheets, so they used queen and they kept popping off all night. On site dining was subpar, the staff very friendly, the store and bar were out of stock of almost everything. I would never stay there again.
Stayed 3 nights in Oct 2024

6/10 Okay

Marshall

Stayed 1 night in Oct 2024

10/10 Excellent

Kenny

Stayed 2 nights in Oct 2024

6/10 Okay

Thelma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet clogged and they wiped up the water overflow but then left the towels on the floor
Stayed 2 nights in Oct 2024