Hilton New Orleans Riverside

4.0 star property

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Photo gallery for Hilton New Orleans Riverside

Premium Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe
2 outdoor pools, pool loungers
Exterior
Premium Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe
Daily buffet breakfast (USD 32.00 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
2 Poydras St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪7 min walk‬
  • Bourbon Street
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 141 sq m
  • Sleeps 8
  • 2 Queen Beds

Parlor, Suite, 1 Bedroom

  • 82 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds (29th Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

  • River view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

  • River view
  • 57 sq m
  • Sleeps 3
  • 1 Single Murphy Bed

Room, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Single Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, River View

  • River view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • City view
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • River view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

Executive Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Parlor)

  • City view
  • 110 sq m
  • Sleeps 6
  • 1 Single Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed (29th Floor)

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, River View (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Single Murphy Bed

Similar properties

About this property

Hilton New Orleans Riverside

Riverside hotel connected to a shopping centre in New Orleans with 2 restaurants
2 restaurants, 2 outdoor pools and 2 bars/lounges are available at this smoke-free hotel. Additionally, a health club, 2 coffee shops/cafes and a snack bar/deli are on-site.
Hilton New Orleans Riverside offers 1622 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided on a daily basis.

7 indoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton New Orleans Riverside. During your stay, you'll be connected to a shopping centre and just a quick walk from Caesars New Orleans Casino. Features include 2 outdoor pools, 2 restaurants and 2 bars.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafes and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 7 indoor tennis courts, a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Canal Street and 4 minutes on foot from The Outlet Collection at Riverwalk
Hilton New Orleans Riverside offers its guests 2 outdoor swimming pools, indoor tennis courts, a health club, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 137923 square feet (12813 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton New Orleans Riverside. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Public Belt – On-site cocktail bar.
Spirits – This lobby lounge serves lunch and dinner. Open daily.
Le Croissant – This restaurant only serves breakfast. Open daily.
Drago's Seafood Restauran – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
River Blends – On-site café. Open daily.

Languages

English, Filipino, Italian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 58 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Drago's Seafood Restauran
  • Le Croissant
  • Public Belt
  • River Blends
  • Spirits

Things to do

  • 2 outdoor pools
  • 7 indoor tennis courts
  • 8 indoor pickleball courts
  • Basketball
  • Fitness classes
  • Health club
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (137,923 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 32.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Self-parking fee: USD 50 per night (in/out privileges)
  • Valet parking fee: USD 58 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Hilton New Orleans Riverside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 660 out of 1081 reviews
Rating 8 - Good. 206 out of 1081 reviews
Rating 6 - Okay. 106 out of 1081 reviews
Rating 4 - Poor. 56 out of 1081 reviews
Rating 2 - Terrible. 53 out of 1081 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that I booked with Expedia to save money and ended up paying more!!!! I was informed when checking in that I would NOT be able to utilize any of my Hilton benefits and I would be charged an additional daily fee for booking with a third party!!! NEVER AGAIN!!!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Dr. Zurick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Myron

Stayed 3 nights in Dec 2024

8/10 Good

Robert Gordon

Stayed 2 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ketul

Stayed 5 nights in Dec 2024

8/10 Good

latrisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Hoang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is connected to Riverwalk Outlets and there is an entrance to the Cruise Terminal from the Outlets. Very convenient for those who are cruising. A good .8 mile walk to French Quarter. Nice restaurant below. My room was spacious, but the pipes were old. Turning on the cold or hot water created a noise in the walls. We were here 3 nights and in the lobby near 5pm, they had holiday cookies, mini cupcakes, drink, & jambalaya. It was a nice surprise. My family enjoyed the hotel and walking to Jackson Square and French Quarter. The aquarium was nearby too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gilberto

Stayed 6 nights in Dec 2024

4/10 Poor

Gabriel, Fillmore

Stayed 3 nights in Dec 2024

10/10 Excellent

Uriel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a Little Outdated, bathroom can use a remodel..
Stayed 7 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Quanshay, Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Connected to the outlet and in walking distance of everything
Stayed 4 nights in Dec 2024

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed and unhappy with the fact that the hotel still charged me for my first night’s stay after my flight from Pittsburgh to New Orleans was diverted due to stormy weather conditions on December 28, a fact which the hotel was fully aware.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Dec 2024

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

bassam

Travelled with family
Liked: Staff & service, property conditions & facilities
All good
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bayside Limos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding, we checked in promptly and everyone was very pleasant and professional. We ordered room service, and we got our food within 15 mins (even though it was New Year’s Eve). Great location, close to the French quarter and across the street from the Caesar’s Palace, easy access and to the River walk mall. This Hilton exceeded my expectations, and I can tell it has great management dept. I’ll definitely stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great but noisy elavators
The welcome and room were good. Only complains it was very noise that it kept me awake the first night. Can hear elavators going up and down all the times. Had to get ear plugs to sleep the next 2 nights.
Stayed 3 nights in Dec 2024

10/10 Excellent

Durrell

Stayed 1 night in Nov 2024

8/10 Good

KAREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel; multiple levels with eateries and such. I was very disappointed with the room service; we ordered at 1115a and didnt teceive the lukewarm meal until 1240p. This is after calling a couple of times, being directed elsewhere but the dining services. At that point i was told that the delay was d/t them only having 1 server.
Stayed 3 nights in Dec 2024

10/10 Excellent

EARNEST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was amazing and I'll be seeing y'all very soon I will book with y'all again
Stayed 1 night in Dec 2024