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Hotel Henrietta

3.5 star property

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Photo gallery for Hotel Henrietta

Terrace/patio
Deluxe Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk
Lobby lounge
Exterior
Deluxe Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
3500 Saint Charles Avenue, New Orleans, LA, 70115
  • Caesars Superdome
    ‪5 min drive‬
  • Port of New Orleans
    ‪6 min drive‬
  • National World War II Museum
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Studio, 1 King Bed with Sofa bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Henrietta

Hotel with a 24-hour front desk, a short walk to Magazine Street
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Hotel Henrietta offers 40 air-conditioned accommodations with a safe and complimentary bathrobes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. 43-inch flat-screen televisions come with premium digital channels and Netflix.

Bathrooms include a rainfall showerhead, designer toiletries, hairdryers and children's dressing gowns. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Henrietta. During your stay, you're just a quick walk from Magazine Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station and a lift
  • 7 minutes by foot from Magazine Street and a 5-minute drive from Ernest N. Morial Convention Center
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Henrietta also features concierge services, laundry facilities, and a lift.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Hotel Henrietta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 4 to 23 for adults and USD 4 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 May 2025 to 18 May 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 175
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 1.75 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 23.00 for adults and USD 4 to 23 for children
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus a one-off USD175 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Henrietta Hotel
Hotel Henrietta New Orleans
Hotel Henrietta Hotel New Orleans

Hotel Henrietta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 126 reviews
Rating 8 - Good. 14 out of 126 reviews
Rating 6 - Okay. 1 out of 126 reviews
Rating 4 - Poor. 2 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristan

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in New Orleans
Enjoyed our stay. From the time we arrived until we left, we were taken care of. The place was clean, the bed was comfortable and the location of the Hotel is great. Easy to get around. Highly recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and beautiful property representative of the historic nature of New Orleans with the 21st century in mind.
Stayed 1 night in Dec 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
Very clean and stylish rooms! Will definitely come back
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Brandi

Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
We were told parking was free; it cost $35 per night. No coffee in the room, had to get up, get dressed, go down stairs and buy a cup for $3.50 — ridiculous! The room thermostat required a maintenance person to come to the room to set it — terrible, you have to turn it off to adjust the temp then turn it back on — Crazy. The TV only works if you have a appleTV passcode. When I complained after the first night they let us know the staff could turn it on, but still no local stations. The couch and chair were extremely uncomfortable and the uneven tiles in the bathroom seemed dangerous. Don’t go here if you want to be treated like a person instead of a wallet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I've ever stayed at
Great service, amenities, and beautiful hotel. The room was spacious and well laid out
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff. Amazing coffee
Stayed 4 nights in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay.
Stay was great love the hotel. Staff was great! Only concern is the small bottles of water. Wish they offered bigger ones.
Stayed 1 night in Dec 2024

10/10 Excellent

gail, Bankston

Travelled with partner
Liked: Amenities
Accomodations were outstanding. Room was well furnished. Linens, bedding and towels were exceptional. Staff was friendly and helpful and efficient. Definitely recommend this property.
Stayed 2 nights in Dec 2024

10/10 Excellent

sarah

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. It was quiet, cozy and quaint. The staff were very nice, and the rooms were clean and spacious. The coffee was excellent. We will definitely be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great stay
The Henrietta rooms are comfortable and spacious - it was great for our small family. We love the lobby and breakfast options, I would recommend this spot to anyone coming to NOLA or looking for a staycation
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Travelled with family
Lovely hotel. Very relaxing and cozy, but quite upscale. Simplicity of check was a plus. Service was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
Great vibe Easy for us when my family member has surgery at Touro. I would stay here anyway for fun!
Stayed 1 night in Nov 2024

8/10 Good

Natalie, Jackson

Stayed 2 nights in Nov 2024

8/10 Good

Zoe

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, poor check in experience
We stayed for 3 nights on vacation and loved the hotel. Brand new, tastefully decorated, big room and comfy bed, great shower. Location was perfect for us - near the lovely Garden District and great shops and restaurants on Magazine Street, and the St Charles Ave streetcar stops right outside, to go into downtown/french quarter in about 25 minutes. However the experience was let down by the check in - we arrived at night in heavy rain after a long journey, and also weren't sure where we could park. The receptionist was on another call so we waited for about 5 minutes with no acknowledgement and then we received a very functional check in, with no information about the hotel, parking, etc, so we had to push to get required information. Next morning we got a much more friendly greeting from a different receptionist, so I think we were unlucky. I'd stay here again, and recommend the hotel to others, but the owners could do with sorting out the quality of the welcome so it matches the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Rooms are super clean. Trolley stop is steps away! We 10 out of 10 recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Stayed 3 nights in Jul 2024