New Orleans Marriott

4.0 star property

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Photo gallery for New Orleans Marriott

Reception
Lounge
55-inch flat-screen TV with cable channels, TV, Netflix
View from room
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • Caesars Superdome
    ‪19 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪27 min drive‬

Room options

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, River View

  • River view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Tower

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • River view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

New Orleans Marriott

Hotel with a 24-hour fitness centre, steps from Canal Street
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request.
New Orleans Marriott offers 1333 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include designer toiletries and hairdryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at New Orleans Marriott. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Canal Street and 9 minutes on foot from Jackson Square
New Orleans Marriott offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 86849 square feet (8069 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly New Orleans Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and at the weekend from 6:30 AM to noon.
New Orleans Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50.72 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 975 out of 1590 reviews
Rating 8 - Good. 341 out of 1590 reviews
Rating 6 - Okay. 167 out of 1590 reviews
Rating 4 - Poor. 58 out of 1590 reviews
Rating 2 - Terrible. 49 out of 1590 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality, great amenities

I had an excellent stay at this hotel. I would highly recommend based off of several different factors, including location, amenities, and restaurant quality. When we arrived in New Orleans, we wanted to prioritize having dinner outside of the restaurant to get a true food experience in the city, however, wanted a nice while we were there. The weather was great so we ordered room service. The food options and the quality of the food when it arrived exceeded my expectations. After that experience we decided to try the restaurant and it was also a great experience. As far as the room, the suite that I had was very spacious, and there were amazing views.
Stayed 3 nights in Jan 2025

10/10 Excellent

lidia

Travelled with family
location great
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location,near bourbon Street and good restaurants and shops, nice staff, clean hotel, easy access to taxi and trolley, will definitely return here!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Stayed 1 night in Dec 2024

2/10 Terrible

Marshall

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michael, Astoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a high floor with a terrific river view and did not hear any city noise. The food and drinks in the lobby bar were also good.. The only negative, which is not the hotel’s fault really, was that people were confusing the washers and dryers in the laundry area, and some of the dryers had detergent bits inside. Better labeling would help that..
Stayed 1 night in Jan 2025

10/10 Excellent

Hosea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing
Stayed 3 nights in Jan 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of being close to bourbon street & river walk
Stayed 2 nights in Nov 2024

10/10 Excellent

khyati

Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn Louise, Vacaville

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating. The restaurant in the lobby did take a very long time for service, however it was a a busy Friday night. The Starbucks and convenience store inside the hotel were great!
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Walk to everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Mary

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and the staff was really friendly
Stayed 3 nights in Oct 2024

4/10 Poor

jeff

Stayed 3 nights in Dec 2024

10/10 Excellent

Satira

Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

ROSIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The concierge. Tobert Dubois was outstanding. He helped with reservations tours and good referrals for dinner. All staff were very friendly and provided good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Bourbon Street and Canal. Walking distance to most restaurants, and activities. Beautiful Location. Love the rooms and the exercise room was excellent well equipped. Nice pool. Really love the security of the elevators. Staff was wonderful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent delivered exceptional customer service and the breakfast staff was professional and friendly as well last but not least the breakfast was on point!!! I will definitely book a stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and view was great. Restaurants in the area are within walking distance
Stayed 3 nights in Dec 2024