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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Exterior
Lobby
Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • Canal Street
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 43.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Suite, Multiple Beds (One Bedroom) | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

  • 46.3 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 82.6 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 43.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites New Orleans Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (1208)
The price is €205
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Sonesta ES Suites New Orleans Downtown

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, a short walk to National World War II Museum
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and conference space are on-site. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites New Orleans Convention Center. During your stay, you're just a quick walk from National World War II Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes on foot from National World War II Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1300 out of 2264 reviews
Rating 8 - Good. 542 out of 2264 reviews
Rating 6 - Okay. 223 out of 2264 reviews
Rating 4 - Poor. 91 out of 2264 reviews
Rating 2 - Terrible. 108 out of 2264 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Stayed 1 night in Dec 2024

6/10 Okay

Jason, Baton Rouge

Travelled with family
Liked: Staff & service, amenities
We had a two bedroom suite which was quite big for the price, and the amenities such as breakfast and the basketball court were very nice. However, we had issues in our room such as non-working tv remotes, a fan that didn’t work properly, and a faint smell of smoke in the bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice rooms clean and spacious and it’s walking distance from everything very pleased and excited to visit and stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people to the convenience of the location. Will definitely make this my stay EVERYTIME
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonesta Yesta
Very spacious room! Quaint courtyard area. Staff was friendly!
Stayed 4 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
I did not like the fact I was charged $100 deposit for the stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Wendell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was wonderful at this hotel. Everyone from the check-in staff to the security. Can’t wait to come back.
Stayed 3 nights in Nov 2024

8/10 Good

Shirley, New York

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerome

Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kiauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing option in the Museum District and we could walk to everything for a portion of the price of being directly on Canal Street. The breakfast was good, I would say great but they didn't have grits, LOL! Seriously though, it was great as far as the inside staff and the building, our suite was upgraded due to a bad sofa bed and the upgrade was AWESOME!!!!! My only complaint is the valet service. The staff for valet were very unprofessional and it was clearly understaffed. One of them was rude and I feel that it was an easy fix (hire more valets if possible or put more on the schedule since weekends are busy). For the price we paid for our vehicle to be parked in the $20 parking lot that we could've just parked ourselves, I was disturbed for the young man to vent outloud and say, "so yall expect me to park all these cars?" Absolutely! It's the job you applied for and I'm sorry but when I arrive to school every day I'm expected to teach all 150 kids that will come into my classroom on a daily basis. So yeah, it's a great hotel and the receptionists and management are awesome especially the breakfast staff... Hopefully, the valets get upgraded or training or something.
Stayed 3 nights in Dec 2024

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service
Great place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 5 nights in Nov 2024

10/10 Excellent

sophie

Stayed 5 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Barbi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is like staying at a resort. We love the layout of the property. The rooms were inviting and it was spacious like an apartment. We could live here. The staff was courteous and the breakfast was wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rickeda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Scott

Liked: Staff & service
Staff were super friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Paullasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Nonchalant service
The room is spacious, and clean. The shower was awful, the water coming from the shower head is all over the place. and the toilet doesn’t flush the best. Every time you put one piece of paper in the toilet you have to flush it. The people at the front desk could be a little more welcoming and friendly. They very nonchalant. No one welcomed us to the hotel or give us any info on breakfast or anything like that. This was pretty much the interaction : checking in? Do you want to use your card on file? Your room is down the hall to the left. Nothing else was said! If you’re looking for good customer service this is definitely not the hotel for you. If you just want a OK room to stay in, this is perfect. I guess you get what you pay for.
Stayed 1 night in Dec 2024

2/10 Terrible

Adria

Disliked: Amenities
Was sick didn’t make it
Stayed 1 night in Dec 2024

8/10 Good

Ruth

Stayed 2 nights in Nov 2024

10/10 Excellent

Jerika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and family oriented atmosphere
Great friendly staff along with nice amenities for the kids to enjoy. A little outdated but nice for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good suite beautiful layout, spacious ad comfortable.walkign distance from Bourbon street. excellant staff
Stayed 2 nights in Aug 2024