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St Charles Coach House, an Ascend Collection Hotel

3.0 star property

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Photo gallery for St Charles Coach House, an Ascend Collection Hotel

Exterior
Room, 1 King Bed, Non Smoking, Balcony | Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Meeting facility
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪19 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(41 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

St Charles Coach House, an Ascend Collection Hotel

Art Deco hotel connected to a railway/underground station in New Orleans with free parking
A 24-hour business centre, a conference centre and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and a 24-hour front desk. Change of towels is available on request
St Charles Coach House, an Ascend Collection Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
St Charles Coach House, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Magazine Street. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 14 minutes by foot from National World War II Museum and a 3-minute drive from Ernest N. Morial Convention Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of St Charles Coach House, an Ascend Collection Hotel was completed in December 2019.

This Art Deco New Orleans hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at St Charles Coach House, an Ascend Collection Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. It was directly across from a trolly stop which was extremely convenient.
Stayed 1 night in Sep 2025

8/10 Good

Doug

Travelled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, and an overall great experience at a great price—with no extra fees for parking. Definitely recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and roomy. Room rate includes parking, which is a big plus! Staff was very nice. Well worth the money.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sunny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mom & Daughter trip 2025

It was close to everything you wanted to do. And had several good restaurants nearby. Having close access to the street car was nice also. The hotel was really clean, rooms were big enough for 2 people & the beds was the most comfortable beds. I give it a 10/10 & e will definitely stay again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Samuel, Brighton

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bed had bed bugs
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025

10/10 Excellent

Gretchen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always so kind and I love that it's a quiet hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kelani

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
Great boutique hotel on St. Charles. They don’t have a restaurant or bar on site but you are right on the streetcar line. The staff was super helpful & waiting on us for arrival. The stay was comfortable. Parking was a breeze.
Stayed 2 nights in Sep 2025

8/10 Good

Chinatsu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our stay at St. Charles Coach House was amazing. We will come back.
Stayed 2 nights in Sep 2025

6/10 Okay

Leon

Travelled with family
Stayed 2 nights in Aug 2025

8/10 Good

Lacy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so cute and unique. I love the decor, it was unlike any hotel I've ever stayed. The only thing I didn't like was there was a green neon hotel sign outside our window and the curtains did not stop the light from getting in at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Hailey

Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Charles gem

Everyone from the front desk to housekeeping was very polite and helpful, very clean, comfortable and a great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel. Plenty of food/bar options around that are walkable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TY for the great experience

Everyone was so helpful, even if they had No Clue how to help. It did take 20 minutes and the help of other ppl staying there, to get checked in! and 4 times the first night my keys had to be rekeyed!
Stayed 2 nights in Aug 2025

10/10 Excellent

Janet, Rosharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The front desk staff members were friendly, but NOT knowledgeable about food & beverage in the area. They sent us to a horrible, filthy pizza place down the street!! They also had no knowledge of the trolley schedule!! It goes by the front door! The room was comfortable and mostly clean...the mini fridge had not been cleaned after prior guests. The worst thing was an awful, sickly sweet perfume smell in all of the public areas...literally made us nauseous.
Stayed 3 nights in Aug 2025