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The Rubenstein Hotel

2.0 star property

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Photo gallery for The Rubenstein Hotel

Exterior
Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Terrace/patio
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
104 St Charles Ave, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe King

Deluxe King | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King ADA

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King ADA

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Suite

King Corner Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

King Corner Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Suite, 1 King Bed

Exclusive Suite, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Exclusive Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Rubenstein Hotel

Hotel with a 24-hour front desk, steps from Canal Street
A bar/lounge, valet parking and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
The Rubenstein Hotel offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Rubenstein Hotel. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus a bar and valet parking (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Valet parking available for a fee
  • Services include luggage storage
  • Steps from Canal Street and Bourbon Street
As a guest of The Rubenstein Hotel, you'll find shopping on site and a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. For a fee, parking is available.

This New Orleans hotel is smoke free.

Madison Shop – On-site lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • A bar/lounge

Restaurants on site

  • Madison Shop

Things to do

  • Designer stores
  • Shopping

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (112 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 55 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Rubenstein Hotel Hotel
The Rubenstein Hotel New Orleans
The Rubenstein Hotel Hotel New Orleans

The Rubenstein Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 254 reviews
Rating 8 - Good. 43 out of 254 reviews
Rating 6 - Okay. 12 out of 254 reviews
Rating 4 - Poor. 9 out of 254 reviews
Rating 2 - Terrible. 3 out of 254 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Yoon Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, high ceiling, unique, friendly physical and psychological environment. The front desk staff provided genuine hospitality. Convenient and efficient location for New Orleans tour for every district by foot. Wish the bed mattress was firmer. Enjoyed the stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maddie

Travelled with group
Liked: Staff & service, property conditions & facilities
Very clean, safe, and lovely staff. Wasn't expecting much given the price, but surpassed expectations. Perfect location.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher, Bainbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is wonderful, staff is friendly and inviting. The rooms are posh and comfortable, fantastic shower too. However being right on canal st, it’s really loud and bright in the rooms at night. Had some freestyle rapper below my room until like midnight and I had a super early flight to catch. Not the hotels fault but just something to be aware of, I mean I get it, it’s New Orleans. Also when I came down in the morning the security guard was asleep. So yeah that’s unacceptable, earlier when I came in they were talking politics on speaker on their phone, didn’t even acknowledge that I walked in. That being said, it wouldn’t completely discourage me from staying again; if I wasn’t there for business it would definitely be a great spot to stay, but being that I go to Louisiana several times per year for work, I might stay somewhere else a little more quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time in the room it was real nice an
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I stayed at this hotel for 5 nights through Christmas, and thoroughly enjoyed the experience. It’s in a great location right in all the action. There’s road noise as a result, but I never minded it and after a while we hardly even noticed. The hotel room was very nicely renovated, decorated, and immaculate. Everything looked and felt new. Great experience and I’d definitely seek to stay again if I’m back in town.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jimmy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a great location for exploring the French Quarter. The hotel staff was extremely nice and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorena

Liked: Staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in Dec 2024

6/10 Okay

Loubna

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for a family
Although rooms are gigantic, beds are extra small, claiming that it can host 4 people is borderline fraudulent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. It’s an old building so the walls were quite thin but we just wore ear plugs. The only down fall was the bar is ran by the front desk. Some didn’t want to bartend so they left the bar closed. Great stay over all
Stayed 3 nights in Dec 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to local shops
Stayed 4 nights in Nov 2024

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property with great location! Comfy beds and nice linens. There were a couple of little things that were irritating but definitely wouldn’t keep me from staying here again. Firstly, the thermostat was difficult for me to run. Couldn’t figure out how to change the set temp, so we just kept going from cool to heat when it would get to one extreme. Secondly, there is no outlet in the bathroom to plug in my hair tools. I used a mirror outside the bathroom with the small side table to hold my hair dryer/curling iron. Lastly, the television had a glitch where we had to reboot it once each day in order for it to work right. Not a terrible inconvenience, but just a weird annoying thing that kept happening. Other than that, it was great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location matters
Very nice hotel, very clean rooms. Friendly staff. It is located close to French Quoters and very noisy, I would consider location next time, could not sleep at night
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Will

Stayed 5 nights in Nov 2024

10/10 Excellent

Serena

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect! Perfect location and room was clean and efficient! Only thing I did not like was being told before I arrived that it would only be $55 for my whole stay, but when I got there it was $55 per night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness
Our air conditioner wouldn't work, checked in at 4pm and it was 81 degrees in the room, went and talked to the man at the front desk and he saod he ahd tonreset something and to give it a hour, went to dinner 5:15pm and came back at at 7:30pm and the temperature had dropped to 79 degrees and complained again they was told they'd move us to a different if it had dropped by the time came back from the concert. Came back from the concert at 11pm and it was 77 degrees in the room. Complained yet again and finally was moved to a much smaller room. Also while we we're requesting a room chnage the night security guard was trying to get involved and was just making things worse with her attitude towards me and my girlfriend. We will probably not be staying there again.
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, party neighborhood
The hotel staff were absolutely amazing. However, our AC didn't work correctly so the room was rather toasty. Also (and this has nothing to do with the hotel itself) our trip fell on a weekend that coincided with a concert, a NFL game and 2 cruise lines departing. The hotel os right on the corner of an extremely busy intersection. The party goers were extremely obnoxious and rude. Again, this part has nothing to do with the hotel, but decided to include it incase you are not the party type (like us).
Stayed 1 night in Dec 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

George, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great....but no extra blankets in room,not a single bar of soap, and some of the bathroom fixtures were loose. The worst part was the ambient noise 24/7 from the street!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tastefully designed and comfortable
My colleague and I had a delightful stay here. The hotel is a beautiful renovation of a historic retail location, it’s clear that the transition from retail and offices to hotel was done with care, retaining many original elements while adding tasteful modern touches. Conveniently located and quite reasonably priced- I would definitely stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rubenstein Hotel is a GREAT STAY! Very quiet and close to all the excitement. Being right on the corner of Canal and St. Charles makes it IDEAL for experiencing all the New Orleans ambience.
Stayed 1 night in Dec 2024