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Hotel de la Poste – French Quarter, A Renaissance Hotel

4.0 star property

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Photo gallery for Hotel de la Poste – French Quarter, A Renaissance Hotel

Banquet hall
Bar (on property)
View from property
View from property
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Gym

Explore the area

Map
316 Chartres St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Canal Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom | Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite, 1 Bedroom

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite, 1 Bedroom, Balcony

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Courtyard View

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 40-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel de la Poste – French Quarter, A Renaissance Hotel

Hotel with a 24-hour fitness centre, a short walk to Bourbon Street
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, conference space and concierge services. Housekeeping is available on request.
Hotel de la Poste – French Quarter, A Renaissance Hotel offers 97 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel de la Poste – French Quarter, A Renaissance Hotel. During your stay, you're just a quick walk from Bourbon Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at 3rd Block Depot
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Bourbon Street and 5 minutes on foot from Canal Street
  • Cats and dogs welcome for a fee
Hotel de la Poste – French Quarter, A Renaissance Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4616 square feet (429 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel de la Poste – French Quarter, A Renaissance Hotel.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
3rd Block Depot – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3rd Block Depot

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,616 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Off site parking fee: USD 49 per day (0.2 mi away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans W French Quarter
W Hotel New Orleans French Quarter
W New Orleans French Quarter
Hotel W New Orleans French Quarter
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
W New Orleans French Quarter
Hotel de la Poste – French Quarter, A Renaissance Hotel Hotel

Hotel de la Poste – French Quarter, A Renaissance Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 832 reviews
Rating 8 - Good. 216 out of 832 reviews
Rating 6 - Okay. 119 out of 832 reviews
Rating 4 - Poor. 65 out of 832 reviews
Rating 2 - Terrible. 43 out of 832 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Adnan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk very rude, not willing to help. At 9:30 pm called to order dinner from the restaurant that they said kitchen was closed. When I booked showed that restaurant opens till 10 pm. Really disappointed at this place.
Stayed 2 nights in Jan 2025

4/10 Poor

JOHN, Stamford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

JOHN, Stamford

Travelled with family
Disliked: Amenities
Hotel was transitioning from The W to Hotel De La Poste. We were informed when we arrived about the transition and the skeleton crew they were working with during that time. The transition to another brand was not the issue, it was that the hotel did not communicate this until the day before arrival and they said nothing of a reduced staff which may impact our stay. We had three rooms booked for 3 nights each. One of the rooms was not cleaned or visited by house keeping even though we asked multiple times during the day. When we returned back that evening to still find the room as we left it at 9:30am we called the front desk and was informed the house keeping crew had left. Upon checkout there were over $1,000 of charges across all three rooms that were never made. The GM was very accommodating and removed all charges, however, why were they there in the first place. Overall the hotel needs a cosmetic refresh, and the staff could use a few hospitality classes. The hotel is in a GREAT location in the French Quarter however, I think I’ll be staying at other bonvoy brands in the future.

10/10 Excellent

Kimberly Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and the hotel overall was very quiet. We felt like we were the only people there. The courtyard area was beautiful. The bed was very comfortable as well and the extras that you could choose to purchase in the room for your convenience. I would definitely stay here again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Kent

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property needs professionalism and better service. This property isn't at the same level of service as its peers. I will not be staring here again.
Stayed 1 night in Dec 2024

8/10 Good

emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, comfortable

Well situated , clean and basic rooms. Gym was pretty grimey but well appointed.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Nathaniel, Atlanta

Stayed 2 nights in Dec 2024

2/10 Terrible

marcelo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible so many hidden fees i paid 250 extra I will be placing a formal complaint
Stayed 2 nights in Dec 2024

10/10 Excellent

Brad

Stayed 1 night in Dec 2024

2/10 Terrible

Justin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 2 nights in Dec 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price. Staff friendly, clean rooms and great location.
Stayed 2 nights in Nov 2024

4/10 Poor

Drew

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Drew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not worthy of the "W"

From the moment we checked in, it felt as though all staff focus was on our departure and not making the stay worthy of the W-brand. The lack of attention to detail and willingness to put customer interests above personal management gripes is something I have not experienced before.
Stayed 1 night in Nov 2024

10/10 Excellent

Timia

Stayed 3 nights in Oct 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel and staff was very nice and helpful. Highly recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Alicia

Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John Joseph Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint nice atmosphere
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

We came to the W New Orleans for the Eras Tour and we could not have had a better experience. We loved the location in the French Quarter. Perfect walking distance to just about anywhere we wanted to go. Our room was wonderful and the check in and check out experience was a breeze.
Stayed 2 nights in Oct 2024

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing room

Quick trip with my daughters. Great room and the second best bed I have ever slept in ( mine is #1 ). Great location to everything the French quarter has to offer. It was quite in are room and the A/C worked like magic! Would suggest to all my friends that visit NOLA. Thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and experience very much. Thank you!
Stayed 2 nights in Oct 2024