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Novotel New Plymouth Taranaki

4.5 star property

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Photo gallery for Novotel New Plymouth Taranaki

Exterior
Bar (on property)
Exterior
Studio, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
Cnr Of Hobson And Leach Streets, New Plymouth, 4312
  • Pukekura Park
    ‪14 min walk‬
  • Fitzroy Beach
    ‪19 min walk‬
  • Bowl of Brooklands
    ‪4 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Superior Apartment, 1 Bedroom

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, desk

Superior Apartment, 2 Bedrooms

  • 62 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Novotel New Plymouth Taranaki

Luxury hotel with fitness centre and sauna
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
Novotel New Plymouth Taranaki offers 85 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel New Plymouth Taranaki, you're just a quick walk from East End Reserve. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Regional cuisine while dining at Haukai Bistro & Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Within a 15-minute walk of Te Henui Walkway and Pukekura Park
  • Airport shuttle service available for a fee
Novotel New Plymouth Taranaki offers its guests a sauna, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. The luxury Novotel New Plymouth Taranaki also features a terrace, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Haukai Bistro & Bar – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (NZD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 31 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Haukai Bistro & Bar

Things to do

  • Free bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 31 to 36 per person
  • Airport shuttle fee: NZD 30 per person (one-way)
  • Self-parking fee: NZD 30 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel New Plymouth Taranaki offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel New Plymouth Hobson Hotel
Novotel Hobson Hotel
Novotel New Plymouth Hobson
Novotel Hobson
Novotel New Plymouth Hobson
Novotel New Plymouth Taranaki Hotel
Novotel New Plymouth Taranaki New Plymouth
Novotel New Plymouth Taranaki Hotel New Plymouth

Novotel New Plymouth Taranaki Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 313 out of 466 reviews
Rating 8 - Good. 114 out of 466 reviews
Rating 6 - Okay. 26 out of 466 reviews
Rating 4 - Poor. 5 out of 466 reviews
Rating 2 - Terrible. 8 out of 466 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, room was sized perfect. I used the gym, a little small but had sufficient equipment. The hotel is at a higher rate so i was surprised that they charged a separate fee for covered parking. The outside free parks were taken by staff or you could park down the road on the street away from the hotel, a little inconvenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, my only negative was having to pay extra for parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Saul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Zaineb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed use of bikes to see the city
Stayed 2 nights in May 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very professional and great service
Stayed 2 nights in Jul 2024

10/10 Excellent

Steph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Pradeep

Stayed 2 nights in May 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great sleep
Received a friendly welcome from reception staff. Our room was very clean, well maintained and tastefully decorated. Lovely bed, slept beautifully.
Stayed 1 night in Jun 2024

8/10 Good

Raewyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room for short stay. Nice bed and bathroom. Parking was expensive at $20 per night but some limited free parking out front. Walkable to town restaurants. Nice lobby bar.
Stayed 2 nights in May 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place. Clean and comfortable. Very easy to go to the city center by walking. Parking is not free, $20 a day. But can park on the street or a few free parking in the hotel yard. Some tenants in the hall were quite noisy. But luckily they didn't keep loud after midnight.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Average Experience
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Very comfortable stay
Stayed 1 night in Jan 2024

10/10 Excellent

Claire

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, tasteful Hotel, great breakfast
Stayed 1 night in Jan 2024

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Geoff

Stayed 1 night in Jan 2024

8/10 Good

Sonny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing except for someone running down the hall all night and I couldn’t sleep, same thing with the bathroom …toilet kept making noises like it was filling up the flush water all night
Stayed 1 night in Jan 2024

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and tidy. Well-maintained and the staff are all friendly and accomodating.
Stayed 1 night in Jan 2024

10/10 Excellent

Kahutoi

Stayed 1 night in Jan 2024

10/10 Excellent

Sandie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were amazing! Made us feel welcome and nothing was a problem. Our room was perfect and we slept really well. We had breakfast in the restaurant and it was YUM. Thank you to all the staff at Novotel, New Plymouth.
Stayed 1 night in Jan 2024

6/10 Okay

Elliot

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable but not luxurious
Clean and comfortable room, but lots of little niggles. Accor seem to have gone on a profit kick, you can’t just check in and go and put your feet up - they tell you all about their membership first. Full fridge of things to buy in the room, but a note saying you can call reception for milk for your coffee if you want it. Even the water is for a fee. The TV has a weird surround that means you have to turn it up weird to hear it. And if you’re a few minutes late to check out, you’ll get a call to chase you out the building. Not the best, maybe not worth the price.
Stayed 1 night in Jan 2024