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ANDAZ 5TH AVENUE, BY HYATT

4.5 star property

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Meeting facility
View from room
Suite (Empire Terrace) | Premium bedding, pillow-top beds, free minibar, in-room safe
Suite (Empire Terrace) | View from room
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Gym

Explore the area

Map
485 5th Ave, New York, NY, 10017
  • Grand Central Terminal
    ‪5 min walk‬
  • Empire State Building
    ‪7 min walk‬
  • Times Square
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪31 min drive‬

Room options

View all photos for Suite, Terrace

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, Terrace

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, free minibar, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wellness)

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite (Wellness)

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz, Suite, 1 King Bed

Premium bedding, pillow-top beds, free minibar, in-room safe

Andaz, Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, free minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, free minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, 1 Bedroom, Balcony

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Loft)

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite (Loft)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (5TH AVE)

Private kitchenette

Suite (5TH AVE)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Andaz)

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite, 2 Bedrooms (Andaz)

  • 86 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, free minibar, in-room safe

Deluxe Room, 2 Double Beds, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Empire Terrace)

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite (Empire Terrace)

  • 165 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Suite, 2 Bedrooms

Premium bedding, pillow-top beds, free minibar, in-room safe

Premier Suite, 2 Bedrooms

  • 143 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, free minibar, in-room safe

Deluxe Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Free WiFi
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4.5 out of 5, Wonderful, (902)
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includes taxes & fees
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About this property

ANDAZ 5TH AVENUE, BY HYATT

Luxury hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site.
ANDAZ 5TH AVENUE, BY HYATT offers 184 accommodations with iPod docking stations and free minibar items. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at ANDAZ 5TH AVENUE, BY HYATT. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from 5th Avenue and 3 minutes on foot from Bryant Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A fitness centre, a library, and tour/ticket assistance are also featured at the luxury ANDAZ 5TH AVENUE, BY HYATT. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Shop – This restaurant serves breakfast, brunch, lunch and dinner.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
ANDAZ 5TH AVENUE, BY HYATT is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Shop

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,500 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.17 per accommodation, per night
  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
For stays up to 6 nights, this property charges USD 100 for 1 pet and USD 175 for 2 pets. The nightly pet fee will also be charged for the 7th night and subsequent nights of stay.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

5th Avenue Andaz
Andaz 5th Avenue
Andaz 5th Avenue Hotel
Andaz 5th Avenue Hotel New York
Andaz 5th Avenue New York
Andaz 5th Avenue concept Hyatt Hotel New York
Andaz 5th Avenue concept Hyatt Hotel
Andaz 5th Avenue concept Hyatt New York
Andaz 5th Avenue concept Hyatt
ANDAZ 5TH AVENUE, BY HYATT Hotel
ANDAZ 5TH AVENUE, BY HYATT New York
Andaz 5th Avenue a concept by Hyatt
ANDAZ 5TH AVENUE, BY HYATT Hotel New York

ANDAZ 5TH AVENUE, BY HYATT Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Harvey

Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to mid-town Manhattan. Easy bag drop off option as we arrived before check in. Nice modern decor.
Stayed 1 night in Dec 2024

8/10 Good

juan, san juan

Stayed 3 nights in Nov 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Brodie, Carmel by the Sea

Travelled with partner
All was well but they assigned us an ADA room without notifying us first. We didn’t realize it until we had unpacked. Everything is vey low. Desk, sinks, chair etc. otherwise good and the restaurant and bar was convenient.
Stayed 6 nights in Nov 2024

8/10 Good

Maria F

Stayed 1 night in Nov 2024

10/10 Excellent

George Ledoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite with amazing views ! Conveniently located. Staff was friendly and knowledgeable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dayamis, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 3 nights in Nov 2024

2/10 Terrible

Katrina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Not only was it a small box of a room for two nights at 3000.00!!!!! But the couch “bed” was a once inch spring mattress. The “terrace” has zero furniture and anyone in the floor can walk it and see in your room or bathrooms!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lawrence, CHARLOTTESVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean rooms for NYC
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Soudabeh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Oct 2024

10/10 Excellent

pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xtra spacious, nice vibe, and 'quiet' for NYC
one of my favorite hotels...rooms are large and you can actually get a suite. i like the vibe and the location is perfect.....i had to do a meeting at union square and a meeting in the financial district and i could walk to both.
Stayed 2 nights in Oct 2024

10/10 Excellent

Krystal

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a last minute booking for us. Literally at a cafe 20 mins away and booked and went to the hotel. Everything was wonderful at Andez. It will be our new staple hotel when in the City. Staff and room was excellent. If I had to knock anything I’d say different pillows (but I totally could have asked for different ones from HC but just didn’t. And I miss an entire CE machine BUT you can call the FD and get as many buckets brought to you for no fee so not much to complain about there.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Hotel
Service was slow. No one would answer phone at front desk. Restaurant servers didnt come and ask if anything was needed after serving food. Orders were made incorrectly a few times. Hotel is very clean and bathrooms are immaculate. Exceeded expecations based on past experience with high end new york hotels. Wish the customer service was better for a 5 star restaurant.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jessica

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Haleh

Stayed 2 nights in Aug 2024