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Best Western Plus Hospitality House

3.5 star property

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Photo gallery for Best Western Plus Hospitality House

Property amenity
Reception
In-room dining
Bathroom
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
145 E 49th Street, New York, NY, 10017
  • Grand Central Terminal
    ‪9 min walk‬
  • Rockefeller Center
    ‪9 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Penthouse;with Sofabed)

Fridge, microwave, coffee/tea maker, freezer

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Penthouse;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker, freezer

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • 74 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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Front of property

San Carlos Hotel

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  • Restaurant
  • Air conditioning
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4.7 out of 5, Exceptional, (1392)
The price is €483
for 1 room
includes taxes & fees
4 Apr - 5 Apr
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About this property

Best Western Plus Hospitality House

Hotel with 2 restaurants, a short walk to 5th Avenue
2 restaurants, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is available once per stay.
Best Western Plus Hospitality House offers 35 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and an iron/ironing board. Housekeeping is provided once per stay.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hospitality House. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of 5th Avenue and Grand Central Terminal
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Hospitality House. For a fee, parking is available.

This 3.5-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7 AM to 10 AM.
Abaita – This restaurant serves lunch and dinner. Reservations are required.
La Bellezza Pizzeria – This restaurant specialises in pizza and serves lunch, dinner and light fare. Open selected days.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 40 per day); discounts available
  • Secured, covered parking on site (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Abaita
  • La Bellezza Pizzeria

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 350.00 per pet, per night, plus a deposit of USD 350.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40.00 per day(299 ft away; open 24 hours)
  • Pet deposit: USD 350.00 per stay
  • Pet fee: USD 350.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hospitality
Best Western Hospitality House
Best Western Hospitality Plus
Best Western Plus Hospitality
Best Western Plus Hospitality House
Best Western Plus Hospitality House Hotel
Best Western Plus Hospitality House Hotel New York
Best Western Plus Hospitality House New York
Best Western Hospitality House New York
Best Western New York City
Best Western Plus Hospitality House Hotel New York City
Plus Hospitality House York
Best Western Plus Hospitality House Hotel
Best Western Plus Hospitality House New York
Best Western Plus Hospitality House Hotel New York

Best Western Plus Hospitality House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kiarianne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for the trip
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we encountered was outstanding! Very friendly and helpful. The accommodations were comparable to a 2 bedroom apartment, and were comfortable and clean. The location was ideal for exploring and walkable (within a mile or two) to Fifth Avenue, Central Park, Times Square etc. We plan to book this property the next time we return to NYC.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The room look the same as pictures. Very good location, walking distance to subway, food place, 24h supermarket and to Times Sq area. Room is very big for NYC standard. Furniture abit old yet is clean. Room abit dark due to lighting & dark huge furnitures. The breakfast place is abit headache, the cafe is so tiny, crowded and not much food. Good point was they allowed us to collect our food and eat in our room. Overall was a good experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great. But it was a security charge of 250.- that they said it will take a month for the bank to put it back on my bank witch I thing is super dirty and bad from the company to used my money for a whole month. 😡😡😡😡
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Travelled with family
My family of 5 stayed here during our 4 day stay in the city. The location could not be any better. We walked to Times Square and Central Park. The subway is a block away. The staff could not be more friendly and helpful. The morning breakfast was very convenient and helped save a little cash in this pricey world we live in. The room was perfect for a large group and easily accessible to all our adult children. I would not hesitate to stay here again and would highly recommend it to others!
Stayed 4 nights in Nov 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Highly Recommended
Great location and good stay; Plenty of space for our family of 4. Boys on sofa bed in the living room and a separate room for us parents. Basic breakfast worked well for us and the staff were all friendly and helpful. There is only a single lift / elevator (which was broken for a day), but was a great stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical, nice, spacious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service
Value for money in good location
Hotel is located in the centre of Manhattan and New York's use of street numbering made it relatively easy to find. Nearest subway is circa 3 minutes away (51st St) and Grand Central is 10 minutes away (more connections), Time Squire is 20 minutes away. Pleasantly surprises about breakfast, limited choice but the food was fresh and staff very helpful. Also limited seating which can be a problem at busy times. The main drawback was being unable to open the windows & curtains, room enclosed on all sides externally and no natural light.
Stayed 4 nights in Oct 2024

10/10 Excellent

RIAD TAHA MUTLEQ

Stayed 2 nights in Jun 2024

8/10 Good

RIAD TAHA MUTLEQ

Travelled with family
Liked: Staff & service
A little bit old but overall good for familiies
Stayed 3 nights in Oct 2024

10/10 Excellent

Ehsan

Stayed 3 nights in Aug 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Very large apartment, 2 bedrooms, living room & dinning room combo with full kitchen including dishwasher. Basic plates, silverware, cups and silverware with a frying pan are supplied in the apartment. There is a great breakfast every morning in a tight area but you can always go back to your apartment for a little more privacy and quiet.
Stayed 4 nights in Aug 2024

10/10 Excellent

Denny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location for a family of 6. Dated space but the size of the unit was massive and quite rare in NY. Grand central and the 51st station were within walking distance. The staff at the front desk were helpful and always accommodating. We will be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fariba

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje amigos y Familia
Viajamos en grupo de familia y amigos, y la experiencia en el hotel fue excelente. Muy limpias las habitaciones, excelente atencion y el plus desayuno incluido.
Stayed 4 nights in Jun 2024

6/10 Okay

MARY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly. Good space and bedrooms were set up nicely but there are so many spaces that could be cleaned properly. For the money being charged, BW can do better. There is a reason why I stick with Marriot Hotels and its standards. Never again will I try another brand of hotel.
Stayed 3 nights in Jul 2024

8/10 Good

Harold, Rancho Palos Verdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big units. Kitchens. In NYC for a reasonable price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a great location
I’ve lived in apts smaller than our two bedroom unit. Huge by NYC standards has a dining room table for six a full kitchen we just loved it very convenient to Grand Central terminal, Central Park, etc.
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Travelled with family
The apartment was great. Beds were comfortable and clean. Rooms were huge. The complimentary basket waiting in the room was unexpected and very nice. The lady who checked us in was very sweet and all the other staff was nice too. No complaints at all.
Stayed 4 nights in Jun 2024

8/10 Good

Miguel

Stayed 3 nights in Jun 2024

8/10 Good

Yoko

Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Amenities
Great stay! Excellent location staff was wonderful!!
Stayed 2 nights in May 2024

8/10 Good

DL

Stayed 2 nights in May 2024

10/10 Excellent

Phil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were very welcoming, friendly and helpful. We would definitely go back again.
Stayed 3 nights in Apr 2024