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Best Western Premier Herald Square

3.0 star property

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Photo gallery for Best Western Premier Herald Square

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Exterior
Ballroom
Restaurant
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
50 W 36th St, New York, NY, 10018
  • Empire State Building
    ‪5 min walk‬
  • Times Square
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Premier Herald Square

Hotel with a fitness centre, a short walk to 5th Avenue
A fitness centre, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Best Western Premier Herald Square offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they enjoy Best Western Premier Herald Square's walkable location. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from 5th Avenue and 5 minutes on foot from Empire State Building
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Herald Square.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Arabic, English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Best Western Premier Herald Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 649 out of 1225 reviews
Rating 8 - Good. 361 out of 1225 reviews
Rating 6 - Okay. 112 out of 1225 reviews
Rating 4 - Poor. 51 out of 1225 reviews
Rating 2 - Terrible. 52 out of 1225 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bhojwattie

Stayed 1 night in Nov 2024

4/10 Poor

Kimvan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Literal Cockroaches in our room at 2am and then they moved us to a room with no AC
Stayed 7 nights in Dec 2024

10/10 Excellent

Jiraporn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend staying here. The reception staff is lovely.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Astryd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para pasar las noches y muy conveniente.
Stayed 4 nights in Nov 2024

8/10 Good

Jaad

Liked: Staff & service
great!
Stayed 2 nights in Dec 2024

4/10 Poor

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

traci

Stayed 1 night in Nov 2024

8/10 Good

Zabeer

Stayed 5 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 3 nights in Nov 2024

10/10 Excellent

Allen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic. The staff was amazing and super friendly. The rooms are on the small side but it’s NYC. You’re probably my not gong to be hanging out in the room much. But for the price this place is an excellent option. Great location for doing the touristy stuff. Very close to all the excitement of midtown. I will defiantly stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robbin, Sugar Land

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area - close to everything. Subway station within the block if you needed it. Got there around noon, ready to store our bags and our room was ready. Such a nice surprise. Rooms were comfortable for the three of us. Comfy beds. Plenty of hot water. Small hotel compared to others I’ve stayed but never had to wait on an elevator so that’s a big plus. Water was always available in the lobby as well. No bar or restaurant but plenty of options within steps. Front desk staff was always so kind and helpful. I would definitely stay here again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
STAY AWAY - Absolutely terrible service. They will rip you off.
Stayed 2 nights in Nov 2024

10/10 Excellent

Naomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price to quality - definitely recommend !
Excellent friendly evening front desk attendant. Room was perfectly fine, clean and comfortable. Noise level pretty decent on the 9th floor considering we’re overlooking 36th street — pretty quiet. Overall highly recommend! I was a little skeptical about a Best Western but shame on me! (note: it’s NYC, so obviously the room is small-ish but certainly big enough for what you need!)
Stayed 1 night in Dec 2024

8/10 Good

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
No refrigerator
Stayed 2 nights in Dec 2024

4/10 Poor

Inna, Burbank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel amenities are terrible but location is great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Amir

Stayed 4 nights in Nov 2024

6/10 Okay

Kate

Travelled with family
Liked: Staff & service, room comfort
Meh
Great location, but there were a couple downfalls. First, the hotel is small, so you can hear the room next door. Next, they didn’t clean well. Making our bed consisted of pulling up the comforter. The shower door didn’t close properly and the walls were dirty. There’s another hotel next door that I’d try next time. The location is great though and the front desk staff was nice. At one point workers came in our room and didn’t even knock. They were apologetic and nice but still.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brendaliz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Excellent location. Excellent Rooms. Close to the Subways stations. Perfect Location for Macys Parade. Will definitely stay again.
Stayed 5 nights in Nov 2024

6/10 Okay

SungHyuk

Stayed 1 night in Nov 2024

8/10 Good

james

Business traveller
Solid hotel for the price. Room service poor. Front desk staff friendly bed good, coffee shop very limited hours
Stayed 4 nights in Nov 2024