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Casamia 36 Hotel

3.0 star property

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Photo gallery for Casamia 36 Hotel

Front of property – evening/night
City Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, alarm clocks
Lobby
City view from property
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
449 West 36th Street, Midtown West, New York, NY, 10018
  • Madison Square Garden
    ‪10 min walk‬
  • Times Square
    ‪14 min walk‬
  • Broadway
    ‪15 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room, 2 Double Beds

City Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, alarm clocks

City Double Room, 2 Double Beds

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

Casamia 36 Hotel

Hotel with a 24-hour front desk, a short walk to Madison Square Garden
Along with concierge services, this smoke-free hotel has a 24-hour front desk and limo/town car service. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Change of towels is available on request
Casamia 36 Hotel offers 34 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with satellite channels.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

During your stay at Casamia 36 Hotel, you're just a quick walk from Madison Square Garden. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and limo or town car service
  • Within a 15-minute walk of Jacob K. Javits Convention Center and Madison Square Garden
Casamia 36 Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. The business-friendly Casamia 36 Hotel also features limo service and a lift.

This 3-star New York hotel is smoke free.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Limo/town car service

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Casamia 36 Hotel.

Property is also known as

GEM Hotel
GEM Hotel Hudson
GEM Hotel Hudson Yards
GEM Hotel Hudson Yards New York
GEM Hudson Yards
GEM Hudson Yards New York
Hudson Yards Hotel
36 Hudson Hotel New York
Casamia 36 Hotel New York
36 Hudson New York
The Gem Hotel-Midtown West Hotel New York City
Casamia 36 New York
Casamia 36
Casamia 36 Hotel Hotel
Casamia 36 Hotel New York
Casamia 36 Hotel Hotel New York

Casamia 36 Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 1000 reviews
Rating 8 - Good. 397 out of 1000 reviews
Rating 6 - Okay. 220 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Joonho

Stayed 1 night in Apr 2023

8/10 Good

Akif

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Jamee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Otto

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to convention center the place has some issues, needs more maintenance, but I wouls stay again
Stayed 1 night in Mar 2023

10/10 Excellent

lise

Stayed 2 nights in Feb 2023

4/10 Poor

Danilo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
water came out brown from the tub 😳
Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret location, clean

10/10 Excellent

Erik

Stayed 2 nights in Dec 2022

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
ferie 3. til 8. dec. 2023
Hotellet levede bestemt ikke op til de billeder jeg havde valgt ud fra + lån for langt ude til at det var hyggeligt. Ud over dette var det koldt som bare h.... Havde det ikke været for Brian, der hurtigt gav os et bare lidt bedre værelse - læs hvor det ikke trak vild under vinduet og varmeblæseren larmede lidt mindre. Pga. kulden skulle varmeblæseren bruges konstant, som så gav os begge en skrækkelig forkølelse. Og jeg måtte blive inde hele den sidste dag og uden WIFI i 3 dage, er det bare et meget kedeligt sted at skulle være. Havde vi skiftet til et bedre hotel.
Stayed 5 nights in Dec 2022

8/10 Good

Jeanette

Travelled with group
Liked: Cleanliness, staff & service
Good and quiet stay
The people were very nice, but I don’t feel like the hotel is in a very safe area. So on my walks back at night, I saw people shooting up (I cried) and just not feeling very safe as a solo woman in the city. The fact that they had to have a code on the door really bothered me because even when I got to the front door, I didn’t have my glasses on and couldn’t see and there was nobody at the desk. If someone were to bother me, I couldn’t even get into safety quick enough. The room was clean but small. The bathroom was not stellar. I do have to say that I got my best sleep there, in the city, no less! Very quiet and they had very personable staff.
Stayed 2 nights in Dec 2022

10/10 Excellent

Steven, Merchantville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Javitt's Center. The room was small but very comfortable.
Stayed 1 night in Dec 2022

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service
It was in a great area to walk everywhere. New York City is very expensive so this was within our budget and it was very clean in the room.

6/10 Okay

Daniel, Alexandria

Liked: Staff & service
Definitely, not a honeymoon hotel but is a small hotel in the commercial area to the West of Penn Station (about 10 minute's walk). There are 5 or 6 rooms per floor and my room was pretty basic -- Good enough for sleeping in and was quiet. The room was clean and had no problems. I was there two nights but oddly my bed was made the first night but trash wasn't emptied or the towels changed. Not a big deal. Best thing about hotel is price (was in NYC in December and most hotels anywhere near theatre district were a couple of hundred of dollars more a night). Staff was good and helpful. There was a small breakfast served in basement but I went out. Although hotel is in an old neighborhood, it is right next to Hudson Yards, so lots of shops (including Starbucks) and also access to a subway. One bonus of hotel is that you can onto the high-line park that lets you walk on an old railroad line about a mile or so south - was a nice surprise. In short, a budget hotel that served the purpose.

8/10 Good

Ileana

Liked: Cleanliness, staff & service
Honestly the room was pretty good, I didn’t like the bathroom, and also the breakfast too simple, it was just bread, one box of cereal, coffee and orange juice
Stayed 4 nights in Nov 2022

6/10 Okay

Al

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Ying

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we stepped into the lobby, immediately smelled bed bug spread. The room is very cramped and old. The online picture doesn't present the reality truthfully. Then we saw the big stain on the bedding skirt and got scared, didn't bother to lift the blanket to check anything else. We booked three nights, but wound up checking in a different hotel as we didn't feel safe there. We don't believe that this place should be called a hotel, as a hotel should hold up to a standard in terms of the size and cleanness of the room. This place should be called boarding room so people don't get mislead, thinking they are actually booking a hotel. We asked if they could charge one night and refund the other two nights. They wouldn't agree, which is a lesson we learned. Don't trust place like this.
Stayed 3 nights in Nov 2022

4/10 Poor

James

Disliked: Amenities
Friendly staff, but TV did not work initially and ice machine crashed. You can’t have stuff like that happen and expect satisfied customers. They need to have a mindset which says “we’ll work hard to have you return again” - and it’s not there. Can’t they realize that their success depends on people who “vote” for them?

2/10 Terrible

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty

6/10 Okay

James T

Liked: Staff & service
This is a budget hotel in NYC. If you are expecting it to be the Ritz, stay somewhere else. I was pleased enough with my stay, and it fit my budget and location preferences. I've stayed at much better and at much worse for the same cost. The staff was very friendly. My biggest complaints were that the bathroom was a bit dingy, and the comforter on the bed a bit thin (I felt cold during the night). Otherwise, it was a relatively good stay. It's smack dab in Midtown, so while there isn't much nightlife right around the hotel, you can get to Hell's Kitchen within a 10 minute walk, and Chelsea/Greenwich Village in 20 - 30 minute walk, or a very quick train ride. There are ample quick dining options, and proximity to 7 and all the Times Square trains means you can get to Queens and Brooklyn quickly. I won't be going out of my way to stay here again, but if the rates here are substantially cheaper than one of my other NYC standbys, I would stay here again.

2/10 Terrible

yoann

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, to avoid
The hotel is not clean, the staff is not cleaning the room or change the towels. I arrived and the bed cover was full a sugar. Impossible to sleep the last two nights because of some noise coming from the electronic local. Pillows are from another century probably. Staff was not even present when I arrived. Pictures on the website are probably fake. No light in the room, very old and depressing, broken AC, faucet not fixed in the bathroom, sit of the toilet broken. Worth experience ever in NYC
Stayed 6 nights in Oct 2022

8/10 Good

Herbert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Shabbir Yusuf

Business traveller
Liked: Cleanliness, staff & service
The stay at the hotel was decent. The bed was comfortable and the room was well-kept and clean. The hotel does not have strong WiFi. And if your room is at a lower level the cellphone connectivity is poor as well.
Stayed 2 nights in Oct 2022

2/10 Terrible

Christian

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Horrible experience
Stayed 2 nights in Oct 2022

6/10 Okay

Diane

Travelled with partner
Disliked: Cleanliness, amenities
It was relatively close to attractions.
Stayed 1 night in Oct 2022