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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior
Fitness facility
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing
Hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪10 min walk‬
  • Empire State Building
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (2526)
The price is €349
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Hyatt Place New York City/Times Square

About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness centre, a quick walk to Times Square
This smoke-free hotel features a 24-hour fitness centre, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site. Change of towels is available on request
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and a business centre are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Times Square and Broadway
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at Truss Hotel Times Square .

This 4-star New York hotel is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar in shower (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1201 out of 2463 reviews
Rating 8 - Good. 676 out of 2463 reviews
Rating 6 - Okay. 339 out of 2463 reviews
Rating 4 - Poor. 135 out of 2463 reviews
Rating 2 - Terrible. 112 out of 2463 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tony

Disliked: Cleanliness
Definitely not a 4 star hotel or an 8.8 as shown on the app
Stayed 4 nights in Jan 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel
Great location and price was good for Christmas in NYC. Rooms were very small and beds were ok comfort wise but mattresses were covered in a hard plastic that made noise every time you moved. And our window had a terrible draft. The kids room we booked next door to ours had no hot water and the staff couldn’t tell us how to fix it.
Stayed 3 nights in Dec 2024

4/10 Poor

dehui

Travelled with family
Disliked: Property conditions & facilities
Small room
Stayed 2 nights in Dec 2024

6/10 Okay

Keila

Travelled with family
Liked: Cleanliness, staff & service, amenities
We spent two nights here. Great area. The staff was amazing. The property needs attention.
Stayed 2 nights in Dec 2024

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel and great location
Great location and good room sizes. The room would benefit from a renovation. Very decent price, so you get good value for what you pay
Stayed 4 nights in Jan 2025

10/10 Excellent

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Was extremely happy with our stay. The hotel was very clean, quiet and amazing friendly staff. Truly enjoyed our stay and will definitely book in the future.
Stayed 3 nights in Jan 2025

6/10 Okay

Annaliese

Liked: Cleanliness, staff & service, property conditions & facilities
needs more light in room
Stayed 1 night in Jan 2025

8/10 Good

Elaine

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Wevit

Liked: Cleanliness, staff & service
Everything it was really good! Just one little thing. You can here talking from another room.
Stayed 5 nights in Dec 2024

6/10 Okay

Abimbola

Travelled with partner
If you are looking for somewhere to just stay the night then this is fine. Somethings I didn’t like are there was no hot water in the shower, the facilities are dated, you have to pay for bag storage.
Stayed 1 night in Jan 2025

6/10 Okay

christian

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Murtadha

Disliked: Staff & service, property conditions & facilities
They don’t have a parking lot
Stayed 1 night in Jan 2025

10/10 Excellent

ciro

Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've fallen in love with Truss.
The staff are universally pleasant, accommodating, and efficient. The location is ideal for a great variety of activities. It's always clean, the rooftop garden is very nice, and it's close to food, bars, and necessaries.
Stayed 7 nights in Dec 2024

6/10 Okay

hannah

Travelled with family and small children
Liked: Staff & service
I wouldn’t shower while staying because the bathroom was not clean. This lead me to question the cleanliness of the linens, too. Also, I was able to hear every little noise outside and was forced to take medication after our first night to sleep.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 5 nights in Dec 2024

8/10 Good

Dustin

Stayed 2 nights in Dec 2024

2/10 Terrible

Mervin D

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Bibi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very noisy. You can hear every person or vehicle that passed by on the street. Also in the middle of the night there was a continuous beeping noise coming from the hallway.
Stayed 1 night in Dec 2024

10/10 Excellent

Goethching Goaldams

Travelled with group
Liked: Amenities, property conditions & facilities
The way they keep the room clean
Stayed 1 night in Dec 2024

2/10 Terrible

Marie-Pier

Disliked: Cleanliness, property conditions & facilities
No stairs, the room was dirty. Small hotel lobby. The staff was nice !
Stayed 3 nights in Dec 2024

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and friendly. Location was good and very walkable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Stayed 4 nights in Nov 2024

10/10 Excellent

Tanya, Raynham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees are very welcoming. They address you when you walk in. They address you when you leave. I would stay here again.
Stayed 2 nights in Dec 2024