Courtyard by Marriott New York City Manhattan Fifth Avenue

3.5 star property

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Photo gallery for Courtyard by Marriott New York City Manhattan Fifth Avenue

Reception
Restaurant
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3 E 40th St, New York, NY, 10016
  • Grand Central Terminal
    ‪5 min walk‬
  • Empire State Building
    ‪7 min walk‬
  • Times Square
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪31 min drive‬

Room options

Room, 1 King Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed

  • 12.9 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard by Marriott New York City Manhattan Fifth Avenue

Hotel with a 24-hour fitness centre, steps from 5th Avenue
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. Housekeeping is available on request.
Courtyard by Marriott New York City Manhattan Fifth Avenue offers 181 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Courtyard by Marriott New York City Manhattan Fifth Avenue's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Starbucks, a coffee shop that serves American cuisine
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from 5th Avenue and 5 minutes on foot from Bryant Park
There's a coffee shop/cafe on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Courtyard by Marriott New York City Manhattan Fifth Avenue. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Starbucks – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner.

Languages

English, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 70 per day)
  • Limo/town car service
  • Valet parking on site (USD 70 per day)

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Starbucks

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (94 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 70 per day
  • Nearby parking fee: USD 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel New York City Manhattan Fifth Avenue
Courtyard Marriott New York City Manhattan Fifth Avenue
Courtyard Marriott New York City Manhattan Fifth Avenue Hotel
Courtyard Marriott Fifth Avenue Hotel
Courtyard Marriott New York City Manhattan Fifth Avenue
Courtyard Marriott New York City Manhattan Fifth Avenue Hotel
Courtyard Marriott Fifth Avenue Hotel
Courtyard Marriott Fifth Avenue
Courtyard by Marriott New York City Manhattan Fifth Avenue Hotel
Hotel Courtyard by Marriott New York City Manhattan Fifth Avenue

Courtyard by Marriott New York City Manhattan Fifth Avenue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rafiq

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Wilson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was not notified when booking that Elevator was not working. Took almost 30 minutes to get to room when checking in. Workers were using the only elevator during check out time which made the morning waits for the elevator ridiculous. Bathroom was dirty, outdated with no lighting. When asked to speak to manager, No manager was available on the weekend. Would not stay at this hotel again.
Stayed 5 nights in Dec 2024

2/10 Terrible

Venkata, Shrewsbury

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the worst check in experience in my life. I had to wait for more than 30 mins to get a room. Their check in time ins 4 PM but showed up around 7 PM still room was not ready. This is completely unacceptable. Lift was not functioning as expected. Many times, it will not stop on the floor even though it is going in the same direction
Stayed 2 nights in Jan 2025

6/10 Okay

Carine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Court Marriott hotel, Manhattan
The area was great, it was in the hear of Manhattan; walking distance to restaurants, time square, NY public library, etc. However, the hotel had one working elevator which made it horrible for everyone. We were told of this the night before checking in and waiting for the elevator wasn’t fun. During checkout time we had to wait close to 30 minutes to get the elevator to get down as everyone was checking out the same time. They truly need to work on that. Price wise it was good for the location. But the cleanliness wasn’t that good.
Stayed 2 nights in Jan 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel in New York, by far. Stay Away
Stayed 1 night in Jan 2025

2/10 Terrible

Janet

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
First time and last time booking with courtyard Marriot because never experience bad service everything was a disaster
Stayed 4 nights in Dec 2024

10/10 Excellent

Irmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, very clean, reasonable price. The coffee machine is amazing. We love our stay and feel safe. The staff was very helpful all the time. Polla the housekeeping she was so great and with a smile. Very happy and with the spirit of the season!
Stayed 3 nights in Dec 2024

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
One elevator for this 30 floor hotel, needless to say, wait times were from 10 to 30 minutes plus
Stayed 3 nights in Jan 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was great! My only issue is we were on the 28th floor and only one elevator was working so had to wait to go up and ended up walking down 28 flights of stairs. Room was great and spacious. Pull out bed was quite uncomfortable but the king size bed was great!
Stayed 1 night in Jan 2025

8/10 Good

Charles

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great for new years eve
Great location polite friendly service
Stayed 4 nights in Dec 2024

2/10 Terrible

Michelle, Covington

Travelled with family
Disliked: Amenities, property conditions & facilities
Elevator was broken. We were on the 26th floor. Would take 30 min sometimes to get on elevator. When u finally got on, elevators were so packed since only 1 elevator was working that I got sick once and had to get off and walk down the remaining 10 flights of stairs. No microwave or mini fridge. Very small outdated rooms. No storage. 4 people included 2 teens was a super tight fit. Would never stay here again. Poor workers even have to fight for elevator or walk stairs. Best thing was location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maxine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nadege

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay at the Courtyard on 5 th Avenue and 40 East Street was very good. The non working elevator need the management and the corporate attention. As a client, i understand the problem, and was patient. But It must be fixed !
Stayed 1 night in Jan 2025

8/10 Good

Pierre, Amherst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay close to Grand Central and Bryant Park. One elevator was broken (but we were alerted to that fact ahead of time by the hotel) so only having one functioning elevator was a nuisance. Coffee and water on the mezzanine was nice, but it would’ve been nice to have a place to sit. Rooms small but functional. Good price for NYC.
Stayed 2 nights in Dec 2024

4/10 Poor

Laura

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
1. Our flight was delayed so that put us in New York a full day later but was still charged the night we didn’t stay. 2. One of the elevators didn’t work so they only had 1 elevator for 30 floors INCLUDING staff. They didn’t have a freight elevator for housekeeping so that made waiting for elevators extremely slow. We waited 45 minutes for an elevator on check out day and gave up. Had to carry our luggage down 16 flights of stairs. TERRIBLE experience. Once we had to walk up the stairs to the 16th floor. 3. I was hung up on 4 times before we arrived to inform the hotel of our flight delays. Seemed like I was an inconvenience. I barely said my name when she answered and she hung up on me. I just wanted to ensure we had a room when we arrived late. Only Pro: the room was cozy and we were able to watch Netflix to wind down each night We enjoyed NY but will not stay at this location again and will not recommend to anyone. The staff were extremely rude so overall terrible experience
Stayed 4 nights in Dec 2024

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was pretty nice. Staff was responsive and items requested arrived very quickly. However, only 1 working elevator was a huge issue. It became a game as to how to get to the 28th floor and down to the lobby in less than 30 minutes.
Stayed 4 nights in Dec 2024

4/10 Poor

Joan

Travelled with family
Disliked: Amenities, property conditions & facilities
Old and tired. Only one elevator worked. Coffee machine was broken.
Stayed 5 nights in Dec 2024

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Dec 2024

10/10 Excellent

james

Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was excellent. The single elevator was not.
Stayed 2 nights in Dec 2024

6/10 Okay

Rich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Frustration with only one working elevator, it takes too long to get up and down
Stayed 4 nights in Dec 2024

4/10 Poor

Ronald

Business traveller
Disliked: Property conditions & facilities
Decieved
Only one working elevator resulted in most of our time waiting. 20 minutes at a time wait for the elevator, with a toddler. You try it. We are extremely dissatisfied. Had the hotel made people aware of the issue before booking we probably would have chosen somewhere else to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

SHALINA

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kevin, Brick

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
The property is conveniently located near many NYC attractions. Unfortunately, only 1 small elevator available for guests and shared by Marriott property staff. Courtesy is not granted to hotel guests by Marriott staff if the elevator is full. The elevator has been out of order since June (5 months).
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service
This hotel is very convenient and walkable to all the local theaters. The staff were very nice. Only 1 elevator working during our stay which made coming and going a little long. No breakfast, but the coffee was very good!
Stayed 1 night in Dec 2024