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Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

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Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Exterior
Reception
Room, 1 King Bed (Empire Skyview with Terrace) | View from room
Reception
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
60 West 37th Street, New York, NY, 10018
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪7 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for 1 King Bed City View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed City View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Empire Skyview)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower) | Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview with Terrace)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Empire Skyview with Terrace)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Sky View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed Sky View Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed Sky View Hearing Accessible

  • 25.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed City View, MOB Accessible with 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed City View, MOB Accessible with 3x3 Shower

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View, Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View, Hearing Accessible

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King City View, MOB Hear Accessible with 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King City View, MOB Hear Accessible with 3x3 Shower

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King City View Balcony, Hear 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King City View Balcony, Hear 3x3 Shower

  • 27.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2496)
The price is €278
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Hyatt Place New York City/Times Square

About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with free breakfast, a quick walk to 5th Avenue
Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they enjoy the free breakfast at Embassy Suites by Hilton New York Manhattan Times Square. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Heist
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Just a 3-minute walk from 5th Avenue and 6 minutes on foot from Bryant Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton New York Manhattan Times Square.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
The Heist – This lobby lounge specialises in American cuisine and only serves dinner.
The SkyLawn – This restaurant specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1021 out of 2106 reviews
Rating 8 - Good. 581 out of 2106 reviews
Rating 6 - Okay. 295 out of 2106 reviews
Rating 4 - Poor. 122 out of 2106 reviews
Rating 2 - Terrible. 87 out of 2106 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I came from Montreal for one day and a half, the stay at this hotel was amazing. Complimentary breakfast, drinks, food and a beautiful room with a gorgeous view of the city (Empire State Building)! I loved it so much because of the comfort and cleanliness! Also, customer service was very exceptional :) I will definitely be back soon :)
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

reza

Pros; Safe, walkable to many places Cons:Waiting so long for elevator
Stayed 4 nights in Dec 2024

6/10 Okay

Tracey

Travelled with family
Disliked: Amenities
Just wasn’t the best hotel … great location
Stayed 1 night in Dec 2024

6/10 Okay

Angie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Yollanda

Stayed 6 nights in Jul 2024

2/10 Terrible

Marlen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

ZiXi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
pretty good
Stayed 1 night in Dec 2024

8/10 Good

Giselle, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location convenient to Herald Square, shopping, and restaurants. Just 2 blocks away from subway station. Bell service was attentive and personable. Breakfast had excellent variety and also offered omelettes made to order. It got very crowded. I didn't attend the happy hour but was happy to see that it was offered. Wasn't sure whether housekeeping only cleans intermittently; they only came to our room once during our 3 night stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alfredo

Stayed 1 night in Nov 2024

8/10 Good

Kelsey

Liked: Staff & service
I enjoyed the location, staff was friendly, parking garage connected to the hotel so easy to use b it is valet not self park, $50 for over night de ton price, room was small but understandable in city. It was under construction and not super clean but fine for the one night stay we had.
Stayed 1 night in Dec 2024

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service
Great location with a short walk to a subway station. Bathroom finishes were fairly average. View was nice. Would stay again
Stayed 14 nights in Nov 2024

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel may be a known brand but our experience was not like when we stayed at other Embassy Suites and Hilton properties. The main problem is that the property cannot handle the volume of people staying there. We regularly waited 10 minutes for the elevator, sometimes walking down from the 20th floor when we couldn’t wait any more. The breakfast may have been great — but I wouldn’t know because after walking the stairs to eat we found crowds of people waiting for a table to open up, and others who had given up and were standing and holding their plates while eating, and we decided it wasn’t worth it. We had to literally turn sideways to navigate certain areas of our room. There were bagel crumbs on the sheets of the sofa bed where our daughter slept. And the staff seemed disinterested and in one case downright rude. As someone who reads these reviews and dismisses comments like mine here as just some aldisgruntled person, I want to be clear: I rarely bother to leave a review, and generally when I do it is to highlight a positive experience. But this place was not cheap, and it was SO not up to the standards I would have expected from Hilton and Embassy Suites (having stayed with both multiple times in the past), — and the people we interacted with at the hotel were all having a similar experience — so I want to warn my fellow travelers. On the plus side: the location is great.
Stayed 1 night in Dec 2024

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was exciting, even with the busyness of the holiday rush.
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Daniel, Dallas

Travelled with family
The parking situation was good then, then bad .. chose this property due to the Ipark adjacent to hotel... Meaning park and walk into hotel through side door, which we did upon arrival. When leaving they closed that exit and was told I was told I needed to walk all the way around the block (which it was snowing) with luggage to pickup car from Ipark garage. Obviously didnt walk with luggage, but due to the location and construction to get back infront of hotel in took another 45 mins to get my people, when it wouldn't have if we just left from garage. Very rude bellhop with his mandate...
Stayed 3 nights in Dec 2024

8/10 Good

kent

Liked: Cleanliness, staff & service, room comfort
Ok place in a great location
Great location, friendly staff, needs updates, feels old and run down
Stayed 1 night in Dec 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas magic
We rented two rooms for a family trip. We were very happy with our stay on 37th st. The hotel is at a great location, an easy walk from Penn Station and Herald Square. Easy to get to Bryant Park, Times Square, and Rockefeller Center. The breakfast is very impressive and well organize. The reception desk was also vey friendly and accomodating. We will definitely stay there on our next teip to NYC.
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 4 nights in Nov 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Yue

Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Stayed 3 nights in Oct 2024

10/10 Excellent

Juan C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast and friendly staff.
Stayed 5 nights in Dec 2024