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Hyatt Grand Central New York

4.0 star property

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Photo gallery for Hyatt Grand Central New York

Pool
Lobby
Restaurant
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Times Square
    ‪12 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

  • City view
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Corner

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

The Westin New York Grand Central

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (3107)
The price is €449
for 1 room
includes taxes & fees
21 Apr - 22 Apr
The Westin New York Grand Central

About this property

Hyatt Grand Central New York

Pet-friendly hotel connected to a shopping centre in New York with a 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the sightseeing around Hyatt Grand Central New York. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Grand Central Terminal and Chrysler Building
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a vending machine are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • In-room roll-in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2326 out of 4955 reviews
Rating 8 - Good. 1175 out of 4955 reviews
Rating 6 - Okay. 769 out of 4955 reviews
Rating 4 - Poor. 372 out of 4955 reviews
Rating 2 - Terrible. 313 out of 4955 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rajiv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jan 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again. Staff was amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Feliculo, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 3 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was very helpful the woman at the front desk named Kassie was very respectful and kind both for my check in and check out
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Amenities
Stayed 9 nights in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and rooms
Stayed 4 nights in Jan 2025

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Jan 2025

4/10 Poor

Erkan, Orlando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and property were extremely disappointing. Upon arrival on January 1, there was no staff at the entrance to guide us, and the person we asked for help ignored us. Check-in was disorganized, with a 20–25 minute wait in the lobby and no explanation for the delay. The staff was rude, dismissive, and unhelpful when asked about unexpected charges like resort fees and processing fees. Once we accessed our room, there were no clear directions on using the elevator, and the room itself was poorly maintained—no extra bedding for our daughter, no towels or soap, and an overall unkempt appearance. The only positive aspect was the fast elevators, but that hardly made up for the overall unpleasant experience.
Stayed 3 nights in Jan 2025

6/10 Okay

Siddesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in process was terrible, has to wait like anything and Valet too with crazy traffic! Valet has to manage the valet space for the cars coming to hotel-customers!
Stayed 1 night in Dec 2024

6/10 Okay

Dillon Terence, San Fernando

Stayed 4 nights in Dec 2024

8/10 Good

Eric Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to Grand Central was nice! The hotel itself and staff were great. A few glitches with the room but it was taken care of with no issues. Do yourself a favor and ask about the Commodore Lounge at check-in; it's an extra charge but well worth the money!
Stayed 5 nights in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Dec 2024

10/10 Excellent

Song

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The King size bed is comfortable. The room is clean. The only thing I didn't like is the noise of elevator.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, room was bigger than expected. My only thing to mention was the hotel bar hours. Somewhat strange for when we were there. Awesome place overall! Easy subway, taxi, uber access!! :)
Stayed 6 nights in Oct 2024

10/10 Excellent

Miguel

Stayed 2 nights in Dec 2024

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff very helpful especially Laurent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the convenient location and we always feel safe when we stay here. Staff is always friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not very clean, did not accommodate our request for pillows, blankets toothbrushes
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Elissa

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Taani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here twice a month. Always disappointed if they are sold out.
Stayed 4 nights in Dec 2024