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Hyatt House New York/Chelsea

3.5 star property

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Photo gallery for Hyatt House New York/Chelsea

Terrace/patio
Exterior
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Parking available
  • 24/7 front desk

Explore the area

Map
815 Ave of the Americas, New York, NY, 10001
  • Empire State Building
    ‪9 min walk‬
  • Broadway
    ‪13 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (Specialty)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower) | In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (with Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (High Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place New York / Chelsea

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2293)
The price is €283
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hyatt Place New York / Chelsea

About this property

Hyatt House New York/Chelsea

Hotel with free breakfast, a quick walk to Empire State Building
A 24-hour fitness centre, a snack bar/deli and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and a business centre. Housekeeping is available once per stay.
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt House New York/Chelsea. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Macy's and Empire State Building
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICK, HARLEYSVILLE

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Zofia

Travelled with partner
Liked: Property conditions & facilities
Breakfast included
Stayed 1 night in Dec 2024

6/10 Okay

Kendall Sue

Travelled with family
I chose this hotel because of the kitchenette and area. The area is great, very walkable to many things and close access to just about anything you need. We definitely liked the convenience. The room was on a corner, so we had great views. But the room itself was worn out. The couch needs to be replaced, it was dirty and had lost its shape. We put blankets over it because it seemed so dirty. I wouldn’t stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

PATRICK, HARLEYSVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the hotel and would stay there again. I was not happy with how tipping was handled. The restaurant staff was great and we would have liked to tip them but realized when we were checking out that we did not know their names

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice rooms. Breakfast adequate but could use a wider range of vegetarian hot food.
Stayed 8 nights in Dec 2024

10/10 Excellent

Paul

Clean friendly location very good only thing elevator super slow !
Stayed 1 night in Dec 2024

10/10 Excellent

Neve

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel. We got upgraded to a great room on our arrival and the rooftop views were a bonus.
Stayed 1 night in Dec 2024

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with subways very close. easy to catch cab on 6th street. Hotel very quiet at nite , great breakfast, very helpful front desk staff. This is a tall hotel, elevators can get full fast, especially in mid morning hours. Would stay here on next trip and highly recommend
Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great Location..but Bed is horrible.
I booked a high floor King Suite. I got the 29th floor with stunning views. Location was great with short subway ride to all my things. However, the hotel itself is what this is about. Check in was smooth. Only two elevators for the entire building..all 30 floors. Breakfast was quality I found in elementary and middle school and not in a good way. Worst hotel breakfast I have ever had. The bed was a king bed, but the bed was super hard. The bedding had a plastic crinkle and was also very rough. The pillows were smaller than a throw pillow they had on the couch and also not comfortable. It took several of them to get halfway comfortable. After a day of exploring your hotel room should be your place of tranquility. Also, even though on the 29th floor you can hear sirens allllll night and music blaring from the pedicab drivers. It was far from relaxing. Wont be returning to this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

linda

Stayed 1 night in Dec 2024

8/10 Good

Matthew, Madison

Stayed 1 night in Nov 2024

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the front desk! They were amazing. Breakfast was pretty mediocre (that's why it's free I guess) Not many onsite amenities - but plenty of dining options nearby
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the Flower District!
The staff is very friendly and responsive. The breakfast is a nice perk! Rooms are very clean
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not unique. Location is perfect for walking to all NY attractions. Service , staff and cleanings exceptional.
Stayed 3 nights in Dec 2024

10/10 Excellent

Crista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Christmas in NYC! Great location and close to MSG. Staff were wonderful. Room was very clean. We felt very safe. Loved the noon check out!
Stayed 3 nights in Dec 2024

10/10 Excellent

Liliya, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Madalynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super friendly & helpful! Enjoyed a beautiful view during my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Angelique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could improve Its just a very basic continental breakfast Would have liked option to creat own omelet Sitting was limited but staff was great during rush hours
Stayed 4 nights in Nov 2024

10/10 Excellent

Virginia

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & safe. Not open to anybody without room guest card to your floor and always someone at the lobby 24/7 to greet guests.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sara and staff were friendly and helpful during our stay. Thank you!
Stayed 2 nights in Nov 2024

10/10 Excellent

Néstor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra L

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay. The staff was wonderful. We were close to everything. Would definitely stay there again.
Stayed 2 nights in Nov 2024