Life Hotel New York

3.5 star property

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Photo gallery for Life Hotel New York

Front of property
Premium bedding, pillow-top beds, in-room safe, individually decorated
Hallway
Terrace/patio
Daily to-go breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
19 West 31st Street, New York, NY, 10001

Room options

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, Sofa Bed

  • Sleeps 4
  • 1 Single Futon and 1 King Bed

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About this property

Life Hotel New York

Hotel with a 24-hour fitness centre, steps from Empire State Building
This smoke-free hotel features a 24-hour fitness centre, a coffee shop/cafe and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Life Hotel New York offers 98 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 60-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Life Hotel New York gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the café
  • To-go breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Steps from Empire State Building and 5 minutes on foot from Herald Square
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a lift are also featured at Life Hotel New York.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 1:00 PM.
Blue Mezze Cafe – On-site café.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 50 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee
  • A coffee shop/cafe

Restaurants on site

  • Blue Mezze Cafe

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (79 centimetre high)
  • Lift (91 centimetre wide door)
  • Raised toilet seat (43 centimetre high)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 33.28 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 0 to 20 per person
  • Nearby parking fee: USD 50 per day (800 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted for a fee only for guests named on the reservation. Any deliveries received more than 2 weeks before a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Herald Hotel
Herald Square Hotel New York
Herald Square New York
Hotel Herald
Hotel Herald Square
The Life Hotel
Life Hotel NoMad
Luxe Life Hotel New York
Life Hotel New York Hotel
Life Hotel New York New York
Life Hotel New York Hotel New York

Life Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1021 reviews
Rating 8 - Good. 264 out of 1021 reviews
Rating 6 - Okay. 117 out of 1021 reviews
Rating 4 - Poor. 36 out of 1021 reviews
Rating 2 - Terrible. 30 out of 1021 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely and all the staff could not have been mpre friendly or done more for us - would definitely stay again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jemar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely! Definitely going to make that my hotel to stay every time I come into New York
Stayed 3 nights in Dec 2024

10/10 Excellent

Dylan

Stayed 5 nights in Dec 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very clean and nice finishes
Stayed 2 nights in Dec 2024

6/10 Okay

judy

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 3 nights in Dec 2024

10/10 Excellent

Matt

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Dmitri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dayana Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from all the staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Rooms were very small but I think that’s a NYC thing. Cleaning staff was excellent and decor was cute. Everyone was extremely friendly and helpful. The downside was that the water pipes were very loud at night. Beds were very comfortable in our entire party slept well. I would recommend this place to anyone.
Stayed 4 nights in Dec 2024

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lots off issues no facilities but coukd be so much better no rooms with a view and staff on evening checkin was poot no enthusiasm about hotel etc working in travel was disappointed. Rooms very small and smell of weed throughout not inviting
Stayed 4 nights in Dec 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went above and beyond for us in many ways, particularly when our flight arriving was rescheduled.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Brett

Liked: Staff & service
Disliked: Property conditions & facilities
Not great - no views from the room, uncomfortable creaky bed, very small space.
Stayed 3 nights in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Not quiet from a street side room but maybe that’s the NYC charm. Beautiful old building. Besides the street noise, very comfortable. Dining room opening soon.
Stayed 5 nights in Dec 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff. They were friendly and willing to help us in every way. The hotel was very close to many things we wanted to see and access to a bus or subway was great. The rooms are older but had everything we needed. The beds were super soft and comfy.
Stayed 6 nights in Dec 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The room was very clean, cozy and there was great quality mattress/pillows/towels etc. This hotel is near many famous landmarks and is very walkable but does not feel busy on the street. The area was safe, convenient, there was plenty of food and it was easy to get to LGA for our flight. The breakfast/coffee shop inside was great and when the restaurant opens I can imagine it will be excellent. I would definitely stay here again and highly recommend to others. The staff was very kind and accommodating. The hotel was very quiet at night, with no street traffic/outside noise.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, convenient location to midtown/subway.
Stayed 4 nights in Dec 2024

4/10 Poor

Elham Zolmajd

Stayed 5 nights in Nov 2024

6/10 Okay

MARTA

Travelled with group
Disliked: Staff & service, amenities
There was no option of restaurant inside the property and the looby area was not comfortable. Staff at the reception was not very friendly. The hotel situation’s is quite good. Easy to reach any area in the city
Stayed 10 nights in Nov 2024