Sheraton Tribeca New York Hotel

4.0 star property

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Photo gallery for Sheraton Tribeca New York Hotel

View from room
Property amenity
Lobby lounge
Lobby lounge
Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
370 Canal Street, New York, NY, 10013
  • New York University
    ‪10 min walk‬
  • One World Trade Center
    ‪16 min walk‬
  • Brooklyn Bridge
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪37 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Patio

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 Bedroom

  • 91 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Sheraton Tribeca New York Hotel

Hotel with a 24-hour fitness centre, a short walk to New York University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sheraton Tribeca New York Hotel's great location. During your stay, you're just a quick walk from New York University. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy Italian cuisine while dining at Antica Ristorante
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 10 minutes by foot from New York University and a 3-minute drive from Wall Street
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 880 square feet (82 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Sheraton Tribeca New York Hotel.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Antica Ristorante – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bistro by Sheraton – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante
  • Bistro by Sheraton

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 880 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel New York Tribeca
Sheraton New York Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel
Sheraton Tribeca Hotel
Sheraton Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel Hotel
Sheraton Tribeca New York Hotel New York
Sheraton Tribeca New York Hotel Hotel New York

Sheraton Tribeca New York Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 871 out of 1534 reviews
Rating 8 - Good. 403 out of 1534 reviews
Rating 6 - Okay. 138 out of 1534 reviews
Rating 4 - Poor. 60 out of 1534 reviews
Rating 2 - Terrible. 62 out of 1534 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy ending
We had a early arrival from a flight so i asked them a few weeks earlier if we could have a early checkin as we did not want to carry our bags around and we wanted to have a room so we could sleep a little. I was told that they couldn't get us a room early but could take our bags for us. I gave them my number and they called by 1115am to tell me they had our room ready. We were very pleased. Thank you to all.
Stayed 1 night in Dec 2024

8/10 Good

Cheng Wa

Stayed 4 nights in Sep 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Manhattan hotel with super views
Good hotel with great views from the roof terrace. Although located on Canal St which is not the best, the surrounding areas north and south are great for shopping and eating. Rooms are clean and comfortable and not a bad size for the city. Worth paying for the club room floor to get access to basic buffet breakfast, coffee, soft drinks and snacks throughout the day and a selection of wines and beers at the evening “happy hour”. There may be better located hotels but few will have the view from the roof terrace.
Stayed 4 nights in Oct 2024

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
average to below average on all levels. avoid if u can.
Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Maid Service
The care of my room was EXCELLENT.!
Stayed 5 nights in Dec 2024

10/10 Excellent

Brenna

Stayed 1 night in Dec 2024

2/10 Terrible

mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
no hot water for 5 days - no coffee during the day even though we were paying for club floor. no cocktails until 5 m had to return room service as it was inedible. we asked for a manager on day 2 he came 2 days later while we were sleeping without notice. the club room seats were sopping wet and staff was extremely rude. over $1400 a night? contacting you or amex to charge back.
Stayed 4 nights in Dec 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Hotel was great. They double charged the room on my credit card and when i asked they denied it, even thou i showed my app. It all worked out ok in the end. Slightly rough area around the hotel but close to the subway which was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carla, Baldwinsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice thanks for everything!!
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Nov 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for our mini getaway!
The hotel was very clean, the staff was very friendly, and the location was also perfect. We were waking distance from Soho, Chinatown, Little Italy and the Ghostbusters fire station. Only negative was the traffic due to the hotel being on Canal Street where all lanes merge into the tunnel. The traffic was very noisy making it hard to sleep through the night.
Stayed 3 nights in Nov 2024

2/10 Terrible

Abdallah

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible outdated poorly maintained hotel.
Smelly rooms from humidity. Property in poor condition. Shower is rusty. I am fortunate my stay was short. I wouldnt recommend this property at ALL.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location and connections
I really enjoyed the location, as it gave me further opportunity to explore and discover how New York neighbourhoods link up. The room was great with ample supplies of water and coffee and milk. A deli next door for raisin, cream cheese bagels. An easy walk into Soho. Happy and supportive staff. I appreciated them receiving a couple of parcels for me.
Stayed 7 nights in Nov 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy convenient
Clean comfy and great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Adriel

Liked: Cleanliness, staff & service, property conditions & facilities
i was thrilled to be able to get checked in really early
Stayed 3 nights in Nov 2024

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

ziv, Raanana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money, great hotel and staff. The hotel located short walk from subway stations and shopping at soho. I'll definitely return!
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sharjeel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed it. Decent room and clean bathroom. Nice views of the city and front desk was helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angel R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

George

Stayed 3 nights in Nov 2024