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The Chelsean New York

2.5 star property

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Photo gallery for The Chelsean New York

Room, 2 Queen Beds, Corner | City view
Food and drink
Bar (on property)
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
160 W 25th St, New York, NY, 10001
  • Madison Square Garden
    ‪9 min walk‬
  • Empire State Building
    ‪14 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

Similar properties

Lobby

Hyatt Place New York / Chelsea

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2263)
The price is €342
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Hyatt Place New York / Chelsea

About this property

The Chelsean New York

Hotel with a 24-hour front desk, a short walk to 5th Avenue
This smoke-free hotel features a restaurant, WiFi in public areas and valet parking. Other amenities include a 24-hour front desk, express check-out and a porter/bellboy.
The Chelsean New York offers 158 accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of The Chelsean New York's great location. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as a restaurant, Wi-Fi in public areas (surcharge) and valet parking (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • WiFi and wired Internet in some public areas for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
There's a restaurant on site. WiFi and wired Internet are available in public spaces for a fee. The Chelsean New York also features multilingual staff, express check-out, and a front desk safe. Parking is available for a fee.

This New York hotel is smoke free.

The Chelsean New York has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Valet parking on site (USD 68 per day)

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day
  • Nearby parking fee: USD 50 per day (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Chelsea Manhattan
Four Points Sheraton Chelsea Manhattan
Four Points Sheraton Hotel Chelsea Manhattan
Four Points Sheraton Manhattan Chelsea
Sheraton Chelsea Manhattan
Four Points Sheraton Manhattan Chelsea Hotel
The Chelsean New York Hotel
The Chelsean New York New York
The Chelsean New York Hotel New York
Four Points by Sheraton Manhattan Chelsea

The Chelsean New York Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 322 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 181 out of 1002 reviews
Rating 4 - Poor. 111 out of 1002 reviews
Rating 2 - Terrible. 87 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Stayed 4 nights in Oct 2024

6/10 Okay

Diana, bonita springs

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Older building, older furniture. Friendly staff.
Stayed 3 nights in Feb 2024

6/10 Okay

Molly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness wasn't what it should have been. Don't look at the mattresses! Very small, but expected for the city. Fairly conveniently located. No mini fridge or microwave.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Mary

Travelled with family
Family in NYC
This hotel used to be a Sheraton and we’d stayed before and thought it was good value for the money. This trip we were fairly disappointed. The hotel is in desperate need of renovations, and our room was supposed to have a refrigerator and did not. I called the front desk and they said they would send one up. 3 hours later no one had come so my husband went to the desk. They had no record of a request! We did finally get the refrigerator though. Just overall meh and probably won’t stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Harmony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bennie and the rest of the staff are excellent! The front desk was very hospitable and accommodating to all our requests. I was very pleased. I would highly recommend this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was...fine
Hotel staff was friendly, accommodating, and prompt. The hotel itself is outdated, semi-under renovation and the room itself was in rough shape. Dust and dirt all along the corners/furniture, cracked tiles and dislodged showerhead in the bathroom, peeling wallpaper, very stained pillows, hair in the bed and shower. Understood this is a budget hotel, but repairs and cleanliness are clearly not a high priority.
Stayed 3 nights in Mar 2024

2/10 Terrible

Dennis

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Yaisel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay!!!
Stayed 3 nights in Jan 2024

6/10 Okay

Constantine

Travelled with family
Disliked: Property conditions & facilities
Outdated, lobby is hideous, room was tolerable, but very outdated. Problems at check in - their operating system was down.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jadalis

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it has multiple subway stations nearby and that the property was clean and easy to navigate!
Stayed 3 nights in Mar 2024

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in walking distance to Times Square. I’ll always stay here when I visit New York
Stayed 5 nights in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

4/10 Poor

Jessica

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024

2/10 Terrible

Anujeet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not clean. The proximity to a very loud club made the stay very uncomfortable for a family, let alone the noise we could hear all the way on the 14th floor. The lighting of the room was poor and the heating system did not work very well either.
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a quick weekend trip to NYC. Staff was courteous and helpful.
Stayed 3 nights in Jan 2024

6/10 Okay

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
I have no major complaints about this place. Staff was great, and very accommodating. As far as New York goes it was decently quiet. I would stay here again.
Stayed 7 nights in Feb 2024

8/10 Good

LaToya

Liked: Cleanliness, staff & service
Staff was very nice and professional
Stayed 3 nights in Feb 2024

6/10 Okay

Rachelis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo súper bien excepto las camas pues había llamado para confirmar que fueran queen y las que me dieron eran full Size y había escogido este hotel aunque me salía en $400 más porque las camas eran más grande y no fue así como habían dicho
Stayed 6 nights in Feb 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Abigail

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay here and me and my partner absolutely love it ! It will always be our go too spot !
Stayed 2 nights in Feb 2024

10/10 Excellent

Annakaren

Stayed 5 nights in Jan 2024

10/10 Excellent

Brian

Business traveller
Liked: Amenities
It was nice
Stayed 1 night in Jan 2024