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The Jewel Hotel, New York

4.0 star property
VIP Access

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Photo gallery for The Jewel Hotel, New York

Exterior
Lobby lounge
Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
11 West 51st Street, New York, NY, 10017
  • Rockefeller Center
    ‪3 min walk‬
  • Broadway
    ‪7 min walk‬
  • Times Square
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Kitchenette

Deluxe Suite, 1 Queen Bed, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed, Kitchenette

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premium bedding, in-room safe, desk, laptop workspace

Premier Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Terrace, View

Superior Room, Terrace | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Terrace, View

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room)

Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Accessible (Mobility)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Jewel Hotel, New York

Hotel with a 24-hour fitness centre, steps from 5th Avenue
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
The Jewel Hotel, New York offers 135 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the sightseeing around The Jewel Hotel, New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from 5th Avenue and Rockefeller Center
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Jewel Hotel, New York.

This 4-star New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 40 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jewel facing
Jewel facing Rockefeller
Jewel facing Rockefeller Center
Jewel facing Rockefeller Center Hotel
Jewel facing Rockefeller Center Hotel New York
Jewel facing Rockefeller Center New York
Jewel Rockefeller
Jewel Rockefeller Center
The Jewel Facing Rockefeller Hotel New York City
Jewel facing Rockefeller Cent

The Jewel Hotel, New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1839 out of 2477 reviews
Rating 8 - Good. 422 out of 2477 reviews
Rating 6 - Okay. 119 out of 2477 reviews
Rating 4 - Poor. 50 out of 2477 reviews
Rating 2 - Terrible. 47 out of 2477 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ROMAN

Stayed 1 night in Dec 2024

10/10 Excellent

Florinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and I can’t rave enough about how amazing it is. Prime location, free water, super comfy bed, hot water in the shower, and free yummy coffee in the lounge. I want to send a special thank you to Erick!!! He was absolutely GREAT and really made me feel safe and heard. Thank you for the beautiful stay. -Florinda
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Jewel the week before Christmas. Excellent location, very close walk to many area attractions. Subways also close by. Room very clean and cozy; good size for NYC hotels!! Would definitely stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Grisell

Liked: Amenities, property conditions & facilities
It’d be great if they do cleaning service every two days we were there for three nights and they did not have cleaning service so we kept calling in for toilet paper towels, but the service was excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Sonia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

marcelino

Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Geofrey, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location cannot be beat. The front desk staff were great…friendly, helpful and efficient.
Stayed 5 nights in Dec 2024

6/10 Okay

bebi

Stayed 3 nights in Dec 2024

8/10 Good

Reshmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Little Gem!
I've stayed at The Jewel more than once. It's one of my favorites. The location, location, location ... it's perfect for me. It's between 5th and 6th at 51st. It's Close to a lot (Rockefeller Center & St. Patricks Cathedral across the street and convenient for walking. I will stay there again on my next visit to NYC. The people are nice, too.
Stayed 2 nights in Dec 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small. Staff had excellent service
Stayed 4 nights in Dec 2024

10/10 Excellent

Deborah Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for all the midtown sights. Balcony was nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

PY

Stayed 2 nights in Oct 2024

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Super convenient location and very friendly staff but carpets were old, dirty and smelled like dog poop. Otherwise, rooms were cleaned and bedding clean and comfy.
Stayed 3 nights in Dec 2024

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I really enjoyed our stay at The Jewel hotel, the location is so close to everything and you can walk to most places. It's right across the Rockefeller center, Fifth avenue, St. Patrick's Cathedral and about 10 min to Time square and central park. The staff were very nice and kind. The only think you want to be mindful of is that it could get loud since it's in a busy area but by the end of the night we were so tired from walking that we had no problem falling asleep even with the noise.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We loved The Jewel! The location was perfect for our Christmas Eve stay. We were a block away from The Radio City Music Hall, and all the other places that we had to go, not to mention that we were right by the Rockefeller Christmas Tree.🎄 Our room was comfortable, clean and very quiet. Parking was convenient too. The staff members were amazing and friendly! Very grateful for everyone that works during the Holidays so we can have a great time with our family.
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Business hotel quiet near everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great. Staff were very courteous. Had a great experience.
Stayed 2 nights in Dec 2024

6/10 Okay

Hesham

Business traveller
Disliked: Cleanliness
Location is great if you're traveling for leisure. It is in a busy area, especially around the holiday season, so be mindful of that if you need quiet time overnight. Room was nice and clean when I checked in, but they never cleaned it while I was there and I was there for 4 days/3 nights. I requested someone to clean it, but they never did.
Stayed 3 nights in Dec 2024